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First off this place is $130 per night regularly, so one would think it's pretty decent... well, it's NOT! It's a hot mess! First, when we got here the reception didn't have our reservation and we went through crap and a half proving we had...More
Response from 00esa, Manager at Extended Stay America - ArlingtonResponded 2 weeks ago
It is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what you...More
I booked my Fiance a night at this place and the next morning she complained to me that one of the beds in her room was filthy,had a cockroach in it,and she also said they ran out of breakfast. I then called this place 3...More
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded 4 weeks ago
Thank you for your visit and for your feedback. We are sorry you had an unfavorable experience at our hotel. Please accept our sincerest apologies for the behavior you experienced from one of our staff member. Your comments have been addressed with the appropriate staff,...More
I had 3 weeks reserved but after one night I checked out. The rooms are old which I can deal with. However, they smelled very strong of smoke even though it was supposed to nonsmoking. There was some mysterious white powder in the drawers of...More
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded September 7, 2017
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager
Five different groups of travelers were told that 1) all of our reservations were not able to be seen by the hotel and 2) that there were no available rooms because current guests "decided they wanted to stay longer." Needless to say, these explanations did...More
Thank Ikenna O
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded September 4, 2017
Ikenna, thank you for your feedback and for being our guest. Please accept our sincere apologies for not living up to your expectations, or ours. We strive to provide wonderful hospitality to all of our guests, but we obviously let you down. Your feedback is...More
The room provided was so unsafe I couldn't stay there. The door stuck...very hard to open and close no matter what side you were on. The worst part was the bed. I barely touched it and it tilted....yes TILTED. My son checked it and it...More
Thank DONDREA S
Response from 00esa, General Manager at Extended Stay America - ArlingtonResponded August 14, 2017
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. I will personally address these issues with the appropriate teams to ensure...More
$78 - $152 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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