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Hilton Garden Inn Dallas / Arlington

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Hilton Garden Inn Dallas \/ Arlington
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425 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Dallas / Arlington
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Showing 415: English reviews
Willis, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed April 30, 2016

We had reservations here for a showstoppers dance convention and decided to extend our stay and check out Arlington! When I called to extend our stay the front desk lady was very rude, cut me off and interrupted me while I was speaking. Then the lady who I was transferred to was to rude to me on phone I ended... More 

Helpful?
1 Thank Erinn P
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear Erinn P, We appreciate you taking the time to share your experience. My heartfelt apologies you found our associates unhelpful. We strive to provide sincere hospitality and we clearly missed the mark. Additionally, I regret that you were not made to feel welcomed and at home; this certainly is not our standard. Thank you for your honest feedback which... More 

aaaaa
2 reviews
5 of 5 stars Reviewed April 25, 2016

Smooth experience, easy in and out, good rate, nice room, good breakfast, beds were nice, clean bathrooms, restaurant dining service could have been better as we had to wait quite a while, very friendly staff

Helpful?
Thank Alison C
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear Alison C, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Justin Blair General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 25, 2016

My family always enjoys staying at this Garden Inn. Free shuttle is offered to the ball park and the hotel is convenient to restaurants. They do have breakfast available and it is pretty pricey. We typically skip the breakfast and find something local.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Roby P
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear Roby P, Thank you for taking the time to write a review. I’m pleased to learn that your stays have been enjoyable. We appreciate your compliments and are humbled by your return visits. Best, Justin Blair General Manager More 

Shreveport, Louisiana
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 25, 2016

As above. This was bad. Reall bad. No sleep for my kid dis because of the conditions. Horrible communication by reservation office and front desk. Since I departed, I was promised a phone call back from manager, but have not heard a word. Very dirty.

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank B5580PNcharlesh
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear B5580PNcharlesh, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

San Jose, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 23, 2016

Very friendly staff, room was nice and clean. Air conditioner was incredibly loud, so I turned it off at night. I ordered an omelet for breakfast with spinach and mushrooms, and they added onions, which I did not want. I was in a hurry for a meeting so didn't have time to re-order it. Wouldn't order the pancakes again.

Review collected in partnership with Hilton Garden Inn

Helpful?
2 Thank Jennifer K
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear Jennifer K, I'm delighted to hear that you enjoyed your stay overall. It’s great to receive your kind comments about our clean rooms and friendly staff. I have noted your feedback regarding the AC & breakfast and will take it under consideration as we continually work to improve the guest experience. We appreciate your patronage and hope to see... More 

Murrieta, California
1 review
5 of 5 stars Reviewed April 22, 2016

I love staying St Hilton Garden Inn's because I generally have a consistent experience no matter where I am. This makes traveling very enjoyable. Great staff, great service, rooms were clean and spacious.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank dscinsocal
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear dscinsocal, We’re pleased to hear our clean hotel, friendly staff, and convenient location made for an enjoyable stay. Reflections like yours allow us to monitor our guest experience. We look forward to seeing you again soon! Best, Justin Blair General Manager More 

Lubbock, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2016

Overall, everything was what we expected. We arrived late in the evening and after a long drive did not want to go anywhere to eat. The restaurant downstairs was good, the wait staff were very good. The adjustable bed seemed to be a good idea and was for 3 members of my family, but my side would not adjust. If... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank 980jeannam
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear 980jeannam, Thank you for sharing your experience. Your review serves as encouragement towards achieving our goal of providing the best accommodations and service. Your kind words let us know the efforts across all departments are being noticed. We are humbled by your recognition and hope to be your hotel of choice. Best, Justin Blair General Manager More 

Tyler, Texas
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed April 21, 2016

This was our second time to stay at the Hilton Garden Inn in Arlington. When ever we go to a Ranger's game, we stay here or at the Hilton Arlington. We tend to like the Garden Inn better simply because we don't need a ton of amenities. The rooms at this hotel are always clean and they smell AMAZING! I... More 

Helpful?
1 Thank JordanMP
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear JordanMP, Welcome back! We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trips! Best, Justin Blair General Manager More 

Bellevue, Nebraska
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed April 18, 2016

I stayed here for two nights for a business conference held at the hotel. I really enjoyed my stay and would recommend this property. The staff was friendly and extremely helpful. I thought the room was nice and the entire property was very clean. Property is close to multiple eating options. I would definitely stay here again. Very close to... More 

Helpful?
Thank YNOL
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear YNOL, Thank you for taking the time to share your kind review. I’m glad you found our location convenient, accommodations pleasant and staff friendly while attending your conference. We look forward to being your hotel of choice when in the area. Best, Justin Blair General Manager More 

Howe, Texas
1 review
5 of 5 stars Reviewed April 16, 2016

Conference area along with continental breakfast lunch and snacks were provided and all the meals and service was great. Very please with facility, conference area, safety of the property and all interaction with hotel staff was ver professional and pleasant.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 837marilynd
ConcordHospitality, General Manager at Hilton Garden Inn Dallas / Arlington, responded to this review

Dear 837marilynd, With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As our valued guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Best, Justin Blair General Manager More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Dallas/Arlington, Texas hotel is centrally located between Dallas and Fort Worth only ten miles from the DFW International Airport with convenient access to I-30 and highway 360. It is very close to attractions such as Six Flags, Hurricane Harbor, The Rangers Ballpark in Arlington, and AT&T Stadium (formerly Cowboys Stadium). Spacious guestrooms and suites boast a long list of guest amenities, generous work surfaces, luxurious bedding, and complimentary high-speed internet access. Amenities include: Complimentary WiFi, sparkling outdoor pool and whirlpool, Fitness Center, 24-hour Business Center, 24-hour Pavilion Pantry®, 3,000 square feet of function space, and complimentary Parking. ... more   less 

Additional Information about Hilton Garden Inn Dallas / Arlington

Address: 2190 E Lamar Blvd, Arlington, TX 76006-7408
Location: United States > Texas > Arlington
Price Range: $125 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Dallas / Arlington 3*
Number of rooms: 132
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels, Hotels.com, Expedia, Hotwire, Priceline, TripOnline SA, Odigeo and Travelocity so you can book your Hilton Garden Inn Dallas / Arlington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Dallas/Arlington Hotel Arlington
Hotel Style:
#2 Family Hotel in Arlington
#5 Business Hotel in Arlington
#5 Romantic Hotel in Arlington
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