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Candlewood Suites - Arlington

Traveler (27)
Room & Suite (32)
Dining (1)

About

#24 of 65 hotels in Arlington
Location
Cleanliness
Service
Value
The Candlewood Suites Arlington is located in the Heart of the Arlington Entertainment, close to the Globe Life Ballpark, Home of the Texas Rangers, AT&T Stadium, Home of the Dallas Cowboys, Arlington Convention Center, Six Flags Over Texas Amusement Park & Hurricane Harbor Waterpark & University of Texas at Arlington. Only 8 miles southwest of the DFW Int'l Airport, the Candlewood Suites Arlington is centrally located between Dallas & Fort Worth with easy access to Interstate 30 & Highway 360. The hotel is in close proximity to Lone Star Park & Verizon Theatre in Grand Prairie, Texas. Nearby Fortune 500 companies: General Motors, Siemens, Bell Helicopter/Textron, American Eurocopter, Safran/Turbomeca USA, Lockheed Martin, Vought Aircraft, American Airlines & L 3 Communications. Candlewood Suites Arlington, an extended stay hotel, offers complimentary high-speed Internet. Each suite has a fully equipped kitchen and full size refrigerator. Work efficiently at your over sized executive desk with two separate phone lines-check email and talk on the phone at the same time. Relax while you enjoy the CD player or VCR/DVD. Borrow your favorites from our free video & CD library. In our Candlewood Cupboard, you can purchase meals, snacks, & sundry items. Pets welcome with a non refundable fee: $15 for the first night, $10 for each subsequent night, not to exceed $150. Up to 2 pets allowed per room, must weigh less than 80 lbs. Pet agreement must be signed at check in. Ask about our shuttle service (Mon-Fri).
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Property amenities
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Center with Internet Access
Dry Cleaning
Laundry Service
Multilingual Staff
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Hotel links
Visit hotel website
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Location

Full view
73Somewhat walkable
Grade: 73 out of 100
28Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
178Reviews
6Q+A
20Room tips
Traveler rating
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Popular mentions
Stayed overnight here headed from Austin back up to IL to go to Six Flags. It's basically across the expressway from the park, so it's perfect! Quiet location, at least on the weekend, and nice staff. We enjoyed our stay!
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We came up from Austin for opening weekend for the Rangers game. Arrived at 3:15 room was not ready and we were told we would have a non-smoking room in 30 minutes or so. When we finally got to our room they had doused it with so much air fresheners to hide the fact it was a
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Arlington
Responded Apr 14, 2019
Hi Deannzal, I appreciate you taking the time to share your feedback with us. I am pleased to learn that you found our location to be convenient for everything that you needed. The comfort and convenience of our guests is our utmost priority, I am sorry for the undesirable experience caused by the room smell. Any feedback or suggestions on where we can improve are always appreciated. I'd like to check this event further. In line with this, a private message has been sent to you to ask more information about your stay. Again, thank you for your review and visit. I look forward to your response. Best, Zel N. Case Manager IHGService
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we stayed here and left early cause they had roaches full socked kitchen, frig,stove ,microwave dish washer, everything was point , we told the front desk and they blow us off like we broth the bugs naw I'm good on the place once again I will never stay here again
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Arlington
Responded Dec 8, 2018
Hello 877carlal, Thank you for leaving us your review and for making us a part of your visit here in Arlington. We are grateful that you chose the Candlewood Suites. As always, we wanted nothing more but to ensure your experience turn as positive as possible. On this visit, I'm sorry that what you had was far different because of the pests you found in the room and how our staff responded to your complaint, 877carlal. I'm sorry that this stay didn't go as planned. We regularly check our rooms for any possible infestation and to make sure all works fine. Don't worry, I took the necessary steps to ensure our management gets to read your post and be discussed amongst all concerned staff. We are always on the lookout for ways to make your experience memorable. Reviews such as this goes a long way in identifying areas where we can improve. I also dropped a message via your inbox to further talk about your review. Amidst the negatives, it made me smile that the amenities worked for you. We may not have gotten off the right foot but I'm positive to make it better for your next stay. Thank you for taking the time to let us know about your stay with us. Best regards, Frank A. Case Manager IHGService
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We stayed at this motel for 3 nights while we attended a football game at AT&T stadium. The property is very close to the stadium and has a couple transportation options to get to the game. Expect about $20 each to get to the stadium and back on average. The rooms were somewhat
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Arlington
Responded Oct 22, 2018
Hi Danny C, Thanks for choosing to stay with us and It is always encouraging to hear feedback from our guests. Glad to hear that you find our facility close to where you would need to be. Sad to hear though that we fell below your expectation in our area of cleanliness in our room. Please be assured that we will address your concern accordingly. Even though your stay was not spotless, we hope that your future trips will give us an opportunity to welcome you back to the property. Many Thanks, Ronald R. Case Manager IHGService
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When we first checked in, per my preferences request, I asked for a room on the top floor, farthest away from the elevator. Well, they gave us the top floor, but only 3 rooms from the elevator. When we opened the room door, we were immediately hit with the smell of stale
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Response from IHGService, Guest Relations Manager at Candlewood Suites - Arlington
Responded Oct 19, 2018
Venture818616, It would have been nice to hear that you loved our rooms, service level and amenities. However, I recognized they weren't to your expectations, and for that, I'm sorry. Average experience certainly isn't what Candlewood Suites want you to have. To make sure we live up to our promise of delivering excellent guest stay, I've alerted the hotel about your feedback for review and evaluation. This will help us target areas that need to be improved so similar situations don't happen again. How about you give us another try though? We'll make sure it'll be a lot better next time. All the best, Joel A Case Manager IHGService
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PRICE RANGE
$94 - $214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
candlewood suites - arlington hotel arlingtoncandlewood arlingtonarlington candlewood suites
LOCATION
United StatesTexasArlington
NUMBER OF ROOMS
125
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