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Holiday Inn Express Arlington

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1721 Pleasant Pl, Arlington, TX 76015-4529
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Traveler (24)
Room & Suite (23)
Dining (3)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Holiday Inn Express Hotel & Suites Arlington at Parks Mall. Unwind from a tiring day of business, pleasure or travel in comfortable guest rooms, blended with quality service and convenience which we hope makes your stay the most enjoyable ever. We have newly renovated rooms that can fit your every need. We are conveniently located in South Arlington at I-20 and Cooper Street Exit # 449. Our central location provides convenient access to major business and leisure activities located in the Dallas/Fort Worth metroplex. Located across the street, is the Parks Mall featuring an NHL size ice-skating rink and an AMC theater with 30 screens. We are located 3 miles from Arlington Highlands Shopping district. There are also numerous nationally recognized restaurants within walking distance of the hotel. The hotel is located only 5 minutes from the University of Texas in Arlington, 15 minutes from Six Flags, and 30 minutes from DFW Airport. Downtown Dallas and Fort Worth are both only 30 minutes away.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Parking
Free internet
Wifi
Internet
Outdoor pool
Breakfast available
Breakfast buffet
Fax / photocopying
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Safe
Microwave
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family
Languages Spoken
English
Hotel links
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179Reviews7Q+A30Room tips
Traveler rating
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Popular mentions
The property was clean. The issue was the heater did not work. They had to repair the heater. Additionally, my room had been cancelled upon my arrival to check in. I was never informed yet I had a confirmation number. The rates initially given were not honored at the hotel as they had to rebook my room.
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Response from 00gc, General Manager at Holiday Inn Express Arlington
Responded 2 weeks ago
Thank you for staying with us at the Holiday Inn Express & Suites Arlington (I-20 Parks Mall) for your daughter's wedding. We are happy to see your overall visit was pleasant. That being said, please accept our apologies for the difficulties you experienced at our front desk and the inconvenience you were undoubtedly caused. After a long travel day, we know how frustrating it can be to encounter an issue during check-in. Your comments have been shared with our team to prevent anything like this from happening again. We are grateful for your patience, and we hope to see you again soon. Thank you! Silvia McIntosh General Manager Holiday Inn Express & Suites
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We literally had the doors locked so we could not eat breakfast. Arrived 15-20 minutes before breakfast time ended. We told there was no more. When we pointed out the time and the food on display she allowed us to “grab” a little something then she LOCKED the doors so we could not get anything else to drink and eat. But then.....the employees started coming and leaving with all the food they wanted. It was apparent she didn’t want us to eat so the employees would have plenty. In addition she was taking things off our table and sweeping under our feet to rush us out! We were treated like trash! No more Holiday Inns for me!
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Response from 00gc, General Manager at Holiday Inn Express Arlington
Responded 3 weeks ago
Norma, Thank you for taking the time to review our hotel. Please accept our sincere apology for not providing you a better service experience at breakfast. It is never our intention to disappoint a guest in any way, so we will certainly follow up with our food and beverage team to address these concerns. Your loyalty is important to us, and we ask you to give us another chance to improve your impression of us. Thank you! Silvia McIntosh General Manager Holiday Inn Express & Suites
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Booked through booking.com months in advance. Booked it for 2 queen beds. Even got a confirmation "2 queen beds". Got there and they tried to give me a single King size bed. That said I booked a "standard room" so the 2 queen beds were just a "request". Showed them the email and although they stuck with that same story, they did finally end up giving me "their last 2 bed room because of a cancellation". I've never once had this happen to me before, stayed at plenty of holiday inn Express hotels before, never once an issue. Poorly managed!!! Almost ruined our 2 nights in Arlington.
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Response from 00gc, General Manager at Holiday Inn Express Arlington
Responded Sep 29, 2019
Aaron, Thank you for choosing our hotel for your recent stay. We are sorry for the problem you experienced with your reservations and the inconvenience caused. We learn from all feedback, good and bad. Your comments will be shared with our team to avoid these issues and serve you better in the future. Thank you again, and we hope to have the opportunity of welcoming you back soon. Thank you! Silvia McIntosh General Manager Holiday Inn Express & Suites
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Nice stay for a couple days for a kids sporting event. The staff was great and very courteous and attentive. Room was nice size and updated; nothing fancy and good for a family of five. Good value for the price and centrally located by a lot of places to eat. Quiet room surprisingly for a lot of families. Decent pool and hot tub outside. The buffet for breakfast was small but the staff was attentive and very nice. Good value for the hotel.
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Response from 00gc, General Manager at Holiday Inn Express Arlington
Responded Jul 7, 2019
Thank you for choosing the Holiday Inn Express & Suites Arlington (I-20-Parks Mall) while you were here for the Little League. We are glad you loved our location and that you were impressed with our spacious accommodations and courteous associates. We appreciate you letting us know you found us to be a good value and look forward to your next visit. Thank you! Silvia McIntosh General Manager Holiday Inn Express & Suites
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We spent one night here, very nice place, it is either very new or has just been renovated, the room was the new type, with the new lighting and bathroom fixtures, the room was super clean, great bed and very quiet. Breakfast area was great, stocked and very nice staff, great place overall!
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Response from 00gc, General Manager at Holiday Inn Express Arlington
Responded Mar 10, 2019
Thank you for sharing your terrific review of Holiday Inn Express & Suites Arlington (I-20-Parks Mall). We are delighted to read your well-appointed room provided you with the comforts you expected and that you also liked the delicious breakfast offerings. It was a pleasure serving you, and we look forward to hosting you again soon. Thank you! Silvia McIntosh General Manager Holiday Inn Express & Suites
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PRICE RANGE
$109 - $223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express arlington (i-20 & parks mall) hotel arlington, holiday inn express arlington (i-20 and parks mall), holiday inn arlington, arlington holiday inn
LOCATION
United StatesTexasArlington
NUMBER OF ROOMS
102
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Frequently Asked Questions about Holiday Inn Express Arlington
Which popular attractions are close to Holiday Inn Express Arlington?
Nearby attractions include Breakout Games - Arlington (0.5 miles), Alley Cats Entertainment (0.3 miles), and Round 1 Bowling and Amusement (0.5 miles).
What are some of the property amenities at Holiday Inn Express Arlington?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Holiday Inn Express Arlington?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Arlington?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Arlington?
Conveniently located restaurants include The Cheesecake Factory, Chamas Do Brazil, and Olive Garden.
Are there opportunities to exercise at Holiday Inn Express Arlington?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Holiday Inn Express Arlington?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Holiday Inn Express Arlington?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Arlington offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Arlington?
Many travelers enjoy visiting Top O'Hill Terrace (4.3 miles).
Is Holiday Inn Express Arlington accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.