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All reviewssix flagsodd layoutenjoyed the hot tubstaff was friendlydirector of salesrangers stadiumcowboys gamefree breakfastdecent sizeguest servicesqueen bedthe maintenance manbathroom sinkliving areastayed here for one nightfirst floormaid service
I was not treated with the hospitality that this industry deserves. My res was deleted and the entire city was sold out... I scrambled on the day of my arrival while traveling to find 2 rooms in the area where I needed to be... The...More
1 Thank Doug S
Response from Rachel M, Guest Relations Manager at Holiday Inn Express & Suites ArlingtonResponded October 26, 2015
We apologize that your visit to Arlington was less that perfect. When guests reserve a room with an invalid credit card we do provide a courtesy call even within the 24 hour cancellation period. We realize that many guest are in route to the hotel...More
Hopefully this review loads properly. My Birthday was June 26th of 2015. We arrived and checked in that Friday afternoon. We were able to buy our Six Flags tickets there at a discounted price. Super Convenient! When I told Victoria that it was my birthday,...More
Response from Rachel M, Guest Relations Manager at Holiday Inn Express & Suites ArlingtonResponded September 28, 2015
Thank you for taking time to give such great feedback. The agent that provided less than perfect service has since moved on. We hope to see you back in the near future.
When we first checked in, I mentioned we needed a room close to an exterior sore. She said because it's so late they only had two more checkins and they weren't my room type. Then proceeded to flip through 15-20 room reservations in front of...More
1 Thank Russell K
Response from Rachel M, Guest Relations Manager at Holiday Inn Express & Suites ArlingtonResponded September 23, 2015
We apologize for your less than perfect stay. We will have are maintenance team check for odor. We always ask our guests to call ahead to arrange for a room when traveling with their pet. I apologize again that we did not have space available...More
It was peaceful, staff was friendly, beds were comfortable. The restroom I thought could have been cleaner and the breakfast wasn't very good.
It does have a nice location, within walking distance of the ballpark and maybe even 6 Flags.
Thank David M
Response from Rachel M, Guest Relations Manager at Holiday Inn Express & Suites ArlingtonResponded September 18, 2015
As always we love to hear your feedback to help us better our service. Thank you for your feedback
On 9/6/2015 I had a reservation at this establishment for 3 days and me being a IHG priority member I was expecting the same level of quality and service that I always receive and today was the worst experience I have received from any Holiday...More
1 Thank Yoyis R
Response from Rachel M, Guest Relations Manager at Holiday Inn Express & Suites ArlingtonResponded September 8, 2015
Thank you for your feedback. Your issues will be addressed by management and the maintenance team.