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Travelodge Amarillo West

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Traveler (63)
Room & Suite (9)
Dining (1)
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Overview
  • Excellent8%
  • Very good14%
  • Average17%
  • Poor17%
  • Terrible44%
Travelers talk about
“nice room”(4 reviews)
“clean rooms”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2 Star Hotel
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (343)
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Traveler rating
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139
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58
53
139
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All reviewsnice roombed was comfortableclean roomsfreewaypet
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1 - 5 of 330 reviews
Reviewed November 15, 2017 via mobile

Very fair for the price, and I would stay here again in I was in a bind. The rooms were clean and the staff were friendly. The complimentary breakfast was okay but just the absolute basics. You get what you pay for.

Thank Herschel S
Response from jayes p, General Manager at Travelodge Amarillo WestResponded November 17, 2017

Thank you very much sir. We appreciate your review. We have been working hard to make this hotel a clean and comfortable place for our guests, and with your review we know we are heading the right direction.

Reviewed November 1, 2017

First room reeked of smoke and second was only slightly better. Linens worn terribly. Coffee pot was missing parts.... does housekeeper check?? Nice young lady at front desk made a large pot of strong, just as we like it, coffee.

Review collected in partnership with Travelodge
Thank Bruce S
Response from jayes p, General Manager at Travelodge Amarillo WestResponded November 2, 2017

Hello Mr Bruce S. We apologize for the inconvenience, we strive to deliver a clean and comfortable environment for all our guest. I will be addressing these issues right away. Please give me a call back at 806-353-3541, and let us know about your stay.

Reviewed October 22, 2017 via mobile

Dirty rooms, towels and sheets. Old and stained. The first room we were in had flooded all the way to the bedroom and maintenance couldn’t figure out where it was coming from. Transferred to another. Same situation with towels and sheets. No fire alarms installed...More

1  Thank Glee0202
Response from jayes p, General Manager at Travelodge Amarillo WestResponded October 23, 2017

Dear glee0202, Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize for the...More

Reviewed October 17, 2017

Room needed sweeping. Bathroom door did not shut and needed repair. Bathtub spout was away from tub. Back of hotel where they put us was misquito infested.

Review collected in partnership with Travelodge
1  Thank 627apriln
Response from jayes p, General Manager at Travelodge Amarillo WestResponded October 19, 2017

Let me begin by apologizing about the inconvenience, I hope my staff corrected any flaws you experienced. The mosquito infestation is actually all around amarillo and surrounding areas. Please contact me at 806-353-3541 to tell me about all issues you experienced and have them corrected.

Reviewed October 15, 2017

This was by far the WORST Motel I have ever stayed in. The key card reader was not working properly so I had no key to my room if I wanted to go out. The room had no pillowcases on the pillows and there were...More

Review collected in partnership with Travelodge
1  Thank U9765YPpatriciac
Response from jayes p, General Manager at Travelodge Amarillo WestResponded October 23, 2017

Thank you for your feedback. We are committed to delivering a clean, comfortable room and apologize for any failure during your recent stay. We apologize for the inconveniences you describe. We encourage you to contact our Guest Relations Department at 1-806-353-3541 to record the details...More

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About
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Free Parking
Breakfast included
Room Service
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Details
Price range
$34 - $46 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$34 - $46 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (63)
Room & Suite (9)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Miamiduke
October 5, 2016|
AnswerShow all 2 answers
Response from GM - Elizabeth M | Property representative |
Miamiduke, As long as their is a VISA or MasterCard logo on the card it should work if the funds are available. Thank you, Elizabeth
0
Votes
Room Tips
"Pick a different motel."
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"Don't stay here until it is renovated."
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"Ask for a room facing the front."
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"Don't stay here"
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