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La Quinta Inn Amarillo West Medical Center

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La Quinta Inn Amarillo West Medical Center
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560 Reviews from our TripAdvisor Community

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Showing 556: English reviews
Asheville, North Carolina
Level Contributor
87 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

This is an older motel and needs an upgrade badly. Rooms show wear and tear. But it is pet friendly and was clean. Pillows are not so great but bed fine. Staff is very friendly and helpful. For a night or two it was okay.

Helpful?
Thank MountainMe47
AMARILLO, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

My stay at La Quinta was due to having plumbing issues at my apartment. The lady that checked me in that night was so pleasant and sweet. In the morning the same lady was serving & stocking the breakfast items. I did not see anyone else helping her. This La Quinta is in the middle of the medical district, where... More 

Review collected in partnership with La Quinta

Helpful?
Thank Guadalupe D
lq0639gm, Front Office Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

Thank you for your feedback on your recent stay and complimenting our front desk clerk for her job, this will help us improve on our establishment. I apologize that we were not up to the expectations you have of us but we are working hard to get back up to the high standards expected of us. Thanks again for your... More 

Travelers are raving about these Amarillo hotels

Loma Linda, California
Level Contributor
44 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Very good customer service and very nice staff! The first room was supposed to be non-smoking but someone had smoked there anyway so they moved us and it worked out very well. Good breakfast with plenty of variety. The bathroom was mostly clean, just with a some mildew (or mildew stain?) in the grout of the shower, tub, and floor.

Helpful?
Thank msdebra007
Oklahoma City, Oklahoma, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I stayed with my folks and paid at time of check-in with military discount and split the room charges with my folks. Next day I was charged half and my folks the full amount. When I called they were no help, told me it should all just "fix itself" but I wouldn't know for awhile because it is a holiday... More 

Helpful?
Thank Jessica B
lq0639gm, Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

I appreciate you taking the time to tell us about your recent stay. I apologize for the explanation of the charges was not explained so that you could understand why this happened, at time of check in the card that was used pre approves for the full amount and that hold (pre approval) releases at time of check out from... More 

Flagstaff, Arizona
Level Contributor
8 reviews
4 hotel reviews
1 of 5 stars Reviewed 4 weeks ago

I booked La Quinta as I had stayed in one in Utah once and it was nice. This one in Amarillo was in need of a remodel. Stained carpets, chipped and peeling paint, gouges in the door frame, and a dirty bathroom. Asked for a wake up call that never came. Never staying there again. Holiday Inn Express was much... More 

Helpful?
Thank Kathy W
lq0639gm, Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

I thank you for your feed back, this helps us improve our hotel. I apologize on behalf of the staff that we were not at all up to the high standard quality hotel that we usually maintain, I will be addressing these issues encountered with the proper departments to get us back on track, we will be going over the... More 

Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This place was pretty bad. We arrived around 1am after driving all day. We got the king suite. It was a large room, separate sitting area with TV, kitchenette, pull out sofa and chair. The bedroom was really big too, but incredibly dirty. There were refried beans on the carpet, questionable hairs in the bathtub and the a/c unit sounded... More 

Helpful?
Thank Mary L
lq0639gm, Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

I thank you for your feed back, this helps us improve our hotel. I apologize on behalf of the staff that we were not at all up to the high standard quality hotel that we usually maintain, I will be addressing these issues encountered with the proper departments to get us back on track, we will be going over the... More 

Level Contributor
8 reviews
3 hotel reviews
1 of 5 stars Reviewed 4 weeks ago via mobile

This motel is old and the pictures are significantly photoshopped. The sheets weren't clean, the room smelled weird, and the walls were thin. The front desk person was doing the best she could. She complained that she needed 3 more people to do the job I agree. I will not be staying here again.

Helpful?
Thank PatrickBrent
lq0639gm, Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

I thank you for your feed back, this helps us improve our hotel. I apologize on behalf of the staff that we were not at all up to the high standard quality hotel that we usually maintain, I will be addressing these issues encountered with our housekeeping team to get us back on track, we will be going over the... More 

Sun City West, Arizona
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The place gave me the creeps. The carpet was filthy and overall the place was just dirty looking. The Waffle House next door was being renovated and there was mud all over the motel's parking lot. I'm glad they accept pets; we stayed at LaQuintas because they do and we were traveling with our dog. Sadly, some other guests can't... More 

Helpful?
Thank eileen k
lq0639gm, Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

Thank you for your feedback, this helps us improve our operation. I apologize for our property not being to the up most high expectations that we should be. We as a team are addressing all of these issues and working harder every day to get back to the high standards that we usually maintain. Thank you for choosing to stay... More 

Atlanta, Georgia, USA
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

There were only two elevators for three floors and both were broken for our night time check in. The exterior is very rugged and poorly maintained. The room was clean and adequate but very dated. I would NOT recommend this hotel to friends.

Helpful?
Thank Ljay52
lq0639gm, Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

Thank you for taking the time to give us your feedback. I apologize that we were not up to the high standards we usually keep. Both elevators are up and running and the property issues are being addressed with the maintenance team. Thanks once again for your feedback, it helps us improve our establishment. Sincerely, Sheri D. More 

Orange`, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Hotel was nasty. I slept on top of sheets. One elevator was broke and the other one was accessible to anyone not staying in the hotel. Not very secure. Trash was all over the property. Breakfast was horrible. Muffins were stale and coffee was barely warm.

Review collected in partnership with La Quinta

Helpful?
1 Thank Dorrie P
lq0639gm, Manager at La Quinta Inn Amarillo West Medical Center, responded to this review

Thank you for your feedback, this helps our establishment improve, and get back up to the expectation's guest have of us. I do apologize for the issues you encountered, I have gone over the correct procedures of cleaning the room with our housekeeping team and the elevator is up and running. I hope that you will give us another chance... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn Amarillo West Medical Center

Address: 2108 S Coulter St, Amarillo, TX 79106-2514
Location: United States > Texas > Amarillo
Price Range: $73 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn Amarillo West Medical Center 2.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
La Quinta Motor Inn Medical Hotel Amarillo
La Quinta Medical Center
Amarillo La Quinta
La Quinta Amarillo
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