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Amarillo Inn & Suites

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Traveler (19)
Room & Suite (27)
Dining (11)
Overview
  • Excellent13%
  • Very good19%
  • Average15%
  • Poor19%
  • Terrible34%
Travelers talk about
“an older hotel”(2 reviews)
“biscuits”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
Apr 29Apr 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (46)
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All reviewsan older hotelbiscuitswould stay againgravywestpillows
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1 - 5 of 40 reviews
Reviewed 4 weeks ago via mobile

Where does one start. No smoke detector just where it use to be just wires hanging out of the wall black out curtain full of holes, wanted my son to stay a night so we didn't have to drive 45 miles to his house but...More

Thank James M
Response from Amarilloinn2017, Front Desk at Amarillo Inn & SuitesResponded 4 weeks ago

Thank you for bringing these issues to our attention. The safety and security of our guests is always our top priority. I appreciate you taking the time to give your feedback and want to let you know that we are taking the necessary steps to...More

Reviewed 4 weeks ago via mobile

We obviously did not get one of the rooms pictured in their advertising. Couch was stained with holes and frayed. "Black out" drape had holes and was tatered. Cobwebs in the corner of room. Spilt water on carpet, when blotted up with cloth, it was...More

Thank Stephen N
Response from Amarilloinn2017, Front Desk at Amarillo Inn & SuitesResponded 4 weeks ago

Thank you for taking the time to let us know about your stay. We apologize for the inconveniences that you experienced. We will address all of the mentioned issues. Our guest’s safety and quality of their stay is very important to us and I want...More

Reviewed 5 weeks ago via mobile

Seriously after looking at the pictures on their website I was wondering if we were at the right place. We travel with our 2 4-legged family members therefore the "pet friendly hotels" usually reserve the absolute worst rooms for us. I know some pet owners...More

Thank Paula N
Response from Amarilloinn2017, Front Desk at Amarillo Inn & SuitesResponded 4 weeks ago

Thank you for taking the time to let us know about your stay. We apologize for the inconveniences that you experienced. We will address all of the mentioned issues. Our guest’s safety and quality of their stay is very important to us and I want...More

Reviewed March 14, 2018 via mobile

Hotel is run down. 2 towels for 4 people, half a used bottle of shampoo. 1 tiny bar of soap. Bathtub wouldn’t drain. Plugs don’t work, TV doesn’t work. Staff is nice and pool area is great for kids though.More

Thank Brandon M
Response from Amarilloinn2017, Front Desk at Amarillo Inn & SuitesResponded 4 weeks ago

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I hope that you will...More

Reviewed March 5, 2018 via mobile

I allowed my husband to pick the hotel. This is it, and it's very close to the service road. Large,slightly dated,confused check in clerk and wasn't offered another room when I presented the dirty sock laying in the middle of the room floor. Pet friendly...More

Thank bennyjenks
Response from Amarilloinn2017, Front Desk at Amarillo Inn & SuitesResponded March 8, 2018

I would like to personally apologize for the series of unfortunate incidences that you experienced during your stay with us. I will look into each issue that you have noted, in an attempt to correct and improve our hotel policies. I hope that you will...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$37 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
$37 - $139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Add Photo Photos
Traveler (19)
Room & Suite (27)
Dining (11)
Pool & Beach (4)
Business Center & Event Rooms (5)
Family and Play Areas (3)
Questions & Answers
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Room Tips
"Our first floor room had a sliding glass door that opened to a recreational area. It was January so not a lot..."
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"If you need a microwave, they have one in the office!"
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"Very good rate $48.30 one night single..Room-133 in back of building..Noisy AC unit."
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"pay a little more for a better experience"
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