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Amarillo Inn & Suites

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Amarillo Inn & Suites
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146 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed yesterday NEW

I wasn't expecting luxurious by any standards but was really disappointed in the over stated ratings of this hotel. The hallways, elevators, and other common areas were dirty and outdated. When we arrived, we smelled marijuana coming from somewhere in the parking lot. There's a strip club two buildings down from the hotel as well. I will barely give it... More 

Helpful?
Thank Jeremy H
Jasper, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Got a deal, 40% off, from AARP Travel. Easy to find, friendly staff, easy access, clean rooms, good beds, quiet A/C, bathroom could use some maintenance but clean, ok continental breakfast, nice lobby. One did have one complaint though. My husband being a Vietnam vet was visibly shaken and upset when he saw the flag pole in front of the... More 

Helpful?
Thank irvinjk
Southold, New York
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was a great hotel, with an incredible garden/swimming pool area. Friendly service, clean rooms, and other amenities. And right down the road from the Big Texan. There was a nice little retro type café attached to the motel, plenty of parking, and it was inexpensive, a bout a third of what I would pay for a similar place on... More 

Helpful?
Thank volpe23
Castle Rock, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here for a dog show, and had dinner at the diner attached. What a surprise! It was the best meal we had while there! Norma was a dear, who singlehandedly won us over! So polite, so attentive (without being in the way), and as I mentioned - the best meal for a decent price. You could drive around a... More 

Helpful?
Thank Pam L
Fort Myers, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a great time. The staff was very helpful and courteous. The rooms were very clean and the maid service was great... they had service for us to airport and restaurants all the help was very helpful. Nick was a hoot....very cheerful and helpful. We had a ball.. Shirley and John Horner

Helpful?
Thank SHIRLEyHorner
2 reviews
1 of 5 stars Reviewed 1 week ago

We arrived late in the evening with all other hotels booked. Front desk was incredibly slow with several other customers waiting. Hotel hallways and room was very hot. Water damage and mold in the hallway ceiling, old and filthy carpet and it was smelly! We had to take a rickety old elevator that was filthy, smelly and scary! Afraid the... More 

Helpful?
Thank Sandy E

Travelers are raving about these Amarillo hotels

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed August 20, 2016

We had to stop in Amarillo form a roadtrip Florida to Arizona. The hotel I booked previously didn't have room for us, and we ended up going to this hotel. Everything was strange, the hallway with old and filthy carpets, wallpaper peeling off the walls and fixtures broken. Our room was on the 3rd floor... oh boy, scary elevator!!! Big... More 

Helpful?
Thank SouthFloridaMAMA
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I apologize that you did not enjoy your stay at our property however I can assure you that we do have a licenses to operate our elevators in the case if we did not they would not be able to run. More 

Dumas, Texas
1 review
2 of 5 stars Reviewed August 16, 2016

The whole hotel was hot and it was discomforting, from the room to the halls and even the swimming area. The bed skirt was dirty. This was our go to hotel when we stayed in Amarillo. We hadn't been there the last couple of years and it looks like it doesn't get taken care of like a hotel should.

Review collected in partnership with this hotel

Helpful?
Thank sandydelarosa
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I am sorry that you did not enjoy your stay with our property. I will take all of your concerns to our general manager thank you again. More 

Kettle Falls, Washington, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed August 13, 2016

Just a very crazy hotel. Thin walls, very loud. Sinks don't drain. Has a very unsafe feel to it with car prowling and people knocking on doors at all hours. Front desk help was slow and rude. A hotel 6 is a better hotel for half the price.

Helpful?
Thank Dustin W
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

I would like to apologize that you did not enjoy your stay with us. I would like to make it up to you if you could personally contact me that would be amazing thank you. More 

Benton, Arkansas
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed August 10, 2016

I selected this hotel due to its location on the frontage road of I-40 and its reasonable price. It is a little worn for wear, but it did have comfortable beds and a free continental breakfast. (You can choose a full breakfast from the menu at cost.)The breakfast area is designed like an old diner and there is a lounge... More 

Helpful?
Thank Mary Jo N
Lindsay Y, Director of Sales at Amarillo Inn & Suites, responded to this review

Thank you so much for the positive feedback! We appreciate you choosing the Amarillo Inn & Suites. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope to see you again on your next trip to Amarillo! Sincerely, Lindsay Young... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Amarillo Inn & Suites is a historical landmark hotel, bringing back the heart of Amarillo in every stay. Amarillo Inn and Suites is a large full service hotel with so much to offer for the entire family. We take pride in our hotel as well as the guest that walk in the door. The Bristol's Cafe is a blast back to the 50's dinning experience. Then step into the Bristol's Lounge for a refreshing cocktail. With a stay at Amarillo Inn and Suites, you'll be convenient to American Quarter Horse Hall of Fame, Amarillo Museum of Art and Tri State Exposition. We offer 233 guestrooms, featuring flat-screen TV's, private balconies, FREE Wifi and many other wonderful amenities. Enjoy a range of recreational amenities, including an indoor pool, hot tub, and a fitness center. This hotel also features an arcade/game room, and tour/ticket assistance. Enjoy a satisfying meal at a restaurant serving our wonderful guests of Amarillo Inn and Suites. Quench your thirst with your favorite drink at a bar/lounge. Featured amenities include a business center, a computer station, and multilingual staff. This hotel has 8 meeting rooms available for events. A round trip airport shuttle is provided at no charge. ... more   less 

Additional Information about Amarillo Inn & Suites

Address: 1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102 (Formerly Clarion Hotel Amarillo)
Location: United States > Texas > Amarillo
Price Range: $68 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Amarillo Inn & Suites 3*
Number of rooms: 233
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Also Known As:
Holiday Inn Amarillo-i-40 Hotel Amarillo
Amarillo Holiday Inn
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