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BEST WESTERN Santa Fe

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BEST WESTERN Santa Fe
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424 Reviews from our TripAdvisor Community

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Showing 410: English reviews
Fredericksburg, Texas
Level Contributor
120 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

On arrival, we were welcomed by a grouchy woman at the front desk. We had reservations stating we had a dog. She asked and we said yes. So the room she was going to give us was not not a "dog room" so we could come back in 2 or 3 hours to be with the dogs. We were not... More 

Helpful?
1 Thank Flyingredhorse
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am very sorry to hear about your encounter with our front desk clerk during the check in process! We love pets here at the Best Western Santa Fe Inn and we try our best to accommodate them! If you would like to speak with me directly regarding this issue you may reach me at 806-372-1885. Or feel free to... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Came to Amarillo for the AQHA art show and sale and stayed at the Santa Fe for 4 nights. Rooms were great and the staff was very helpful and accommodating. Hotel was located very close to various attractions and the I-40 freeway.

Review collected in partnership with Best Western

Helpful?
1 Thank Larry P
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Larry, I'm so happy to hear that you enjoyed your stay at the Best Western Santa Fe Inn of Amarillo , TX! I am glad that it was both comfortable and convenient for you! Thank you for sharing your review with the Trip Advisor community! We would be honored to have you as our guest again! The next time you... More 

McCamey, Texas
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We went to Amarillo, TX to go to the play at Palo Pinto Canyon and visit with some friends and family. We enjoyed the stage show and the drive through the park and the massive view. The play was great and the pass had cool breeze, had a great time.

Review collected in partnership with Best Western

Helpful?
Thank VERNON432
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am so happy that you had a great time in Amarillo TX! It sounds like you experienced quite a bit of our local culture! I personally love the play Texas as well!! Palo Duro is beautiful! Especially during the evening. I'm glad to hear that you enjoyed your time staying at the Best Western Santa Fe Inn! We hope... More 

Frisco, Texas
Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

It was nicer than we expected because the surrounding location was a bit "iffy." It's on the east side of city, so was a good stopping place coming back from Colorado on the way to Dallas. Room was larger than usual. Very clean. There's a designated area for dogs with waste bags supplied. Breakfast assistant provided a tray for me... More 

Helpful?
1 Thank barbill12345
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This has got to be the cleanest hotel I've ever stayed in. The rooms are spacious and comfortable. The staff is beyond friendly and helpful and the pool is wonderful. I would highly recommend this hotel.

Helpful?
1 Thank Lisa P
2 reviews
1 of 5 stars Reviewed 2 weeks ago

I love the Best Western as a chain, But this one I was really disappointed in it cost way to much for the room the bed was small and not cozy like they normally are. We had a handicap shower for some reason and the water ran out on to the floor. I will only stay at Best Western plus... More 

Review collected in partnership with Best Western

Helpful?
Thank Adam L
Level Contributor
150 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are clean and spacious, the beds are comfortable, as well as, pillows. They had the A/C on high when we came in which is great because you don't have to wait for the room to cool down, just jump in bed and sleep. The pool was not open when we came, I guess they were cleaning it, not... More 

Helpful?
1 Thank dbowles06
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Thank you for sharing your review with the Trip Advisor community! I am so pleased to hear that you were more than happy with your stay with us here at the Best Western Santa Fe Inn of Amarillo, TX. We unfortunately were doing routine maintenance on the pool the day that you stayed with us. Thank you for understanding! And... More 

British Columbia, Canada
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

EXCELLENT: ideal location for an overnight stay, just off the Highway. The hotel is well maintained, our room was clean and the king bed was comfortable. The staff at the reception desk were friendly, helpful and efficient. This is obviously a very well managed hotel. Would definitely recommend.

Review collected in partnership with Best Western

Helpful?
Thank Jorek H
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

Jorek, Thank you for your wonderful response! I know the Trip Advisor community highly values any and all feedback! And thank you for the compliment on managing the hotel! We have a wonderful staff whom truly strives their best in every aspect of their job! I'm happy to hear that you were satisfied with our recent renovations and convenient access!... More 

Peoria, Arizona
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

Poor, pool closed, freeway noise excessive, shower handle worn or broken and the most expensive best western we stayed at, the best westerns in Albuquerque and Arkansas were cheaper and twice as nice.

Helpful?
Thank lrbengtsson
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am very sorry to hear that you were not satisfied with your stay here. I really wish we could have made amends before you left our hotel. I would have loved to help you get into a room that you were more satisfied with. Our swimming pool was down that due to routine maintenance, I apologize for the inconvenience.... More 

Kitchener Ontario
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Had adjoining rooms since traveling with family. Rooms were spacious and convenient to dining, attractions etc. Easy to find of Interstate. Nice rooms with comfy king bed. Interior rooms but no elevator ( 2 floors ) Friendly and helpful staff at front desk. Good BF. Would stay here again.

Helpful?
Thank lagerbeer
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about BEST WESTERN Santa Fe

Address: 4600 E Interstate 40, Amarillo, TX 79103-6200
Location: United States > Texas > Amarillo
Price Range: $109 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Santa Fe 2.5*
Number of rooms: 60
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Also Known As:
Best Western Santa Fe Hotel Amarillo
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo
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