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BEST WESTERN Santa Fe

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414 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Dallas, United States
5 of 5 stars Reviewed 4 days ago NEW

Enjoyed my stay, the room was very clean, no smells, the room looks very good and is in a good location very close to food places . The staff is friendly and it was a safe hotel and they have good breakfast.

Review collected in partnership with Best Western

Helpful?
Thank Felton R
SeaTac, Washington
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We have stayed at this facility before and were pleased so we decided to stay here again. We had a good experience this stay just like last time. The facility is easily accessed from the interstate and yet is quiet. The bed was very comfortable and the breakfast had a good assortment of items and were very good. We would... More 

Helpful?
Thank drcoonjr
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

We were passing through Amarillo and decided to stay here because I have a dog and they are pet friendly. The person at the desk was friendly and helpful. Our room was large and clean. The location is not the best, but our room on the first floor near the back was quiet. If you were outside it was noisy... More 

Helpful?
Thank Wandah F
1 review
4 of 5 stars Reviewed 1 week ago NEW

Very retro lobby. Rooms were clean and quiet. Was a little creapy neighborhood off freeway. We used outside pool. Very nice and quiet night after long day of driving. Internet was slow at times but was able to load.

Review collected in partnership with Best Western

Helpful?
Thank jodyc734
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I'm so pleased to hear that you liked our renovations! We have gotten many compliments over it! We strive to stay contemporary while providing superior customer care to our guests! I'm sorry to hear that the internet was slow at times, we will work on getting that issue fixed! We hope to see you again soon! Please feel free to... More 

Corpus Christi, Texas
Level Contributor
9 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

If you look at my other reviews you will find I am a big fan of hotwire. So after Hotwire booked my family and I here for two nights, I got a little worried about some of the reviews I read. I was really surprised when I first walked in to check in it was really updated and the front... More 

Helpful?
Thank TX2184
Lewisville
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

The front desk agent was rude and refused to do anything when I complained that my room smelled like animal urine. There was a partially eaten biscuit from another guest left under the sink in the room. The room wasn't clean and the front desk made no attempt to correct any issues.

Review collected in partnership with Best Western

Helpful?
Thank Nancy N
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am extremely sorry to hear about your recent stay with us. As stated in the apology email to you, this attitude is completely unacceptable and I have talked with my front desk staff. Please refer back to the email to see the compensation we alloted to you. We do hope that you give us another chance in the future.... More 

Busselton, Australia
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My friend and I were so amazed when we walked in the door! Beautifully decorated , modern and stylish. The receptionist was so kind , professional and helpful. Reached our room, and wow!!!! So beautiful! A complimentary hot breakfast served in the morning - what a selection ! The pool area is exceptional too. Highly recommend

Helpful?
Thank cherylchez
New Orleans
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was convenient for travelers, but not so conveniently located for dinner or any shopping. The hotel was clean and reasonably updated. They seem to cater more to truckers. The staff was knowledgeable and friendly. Overall it I would say it was above average value, and pet friendly.

Helpful?
Thank BKtravelNewOrleans
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Prepaid for my room. Three says later they charged our other credit card for it. Twice. No biggie, called to resolve, was told to call back later. Worst customer experience in a long time. Done with Best Western I guess forever.

Helpful?
1 Thank Nam L
Andria K, General Manager at BEST WESTERN Santa Fe, responded to this review

I am very sorry to hear about this matter. Third party bookings can sometimes have some trouble with billing unfortunately. I would love for you to call me directly at 806-372-1885 so we can talk about this matter and I can make sure it is resolved. Or you may email me at bestwesternsantafe@yahoo.com. Have a great day, and once again... More 

Dallas, Georgia
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very nice. Beds are comfy. Average breakfast with sausage, eggs, biscuits and gravy, waffles and cereal. We have stayed there several times. We enjoy the Limo Ride to the Big Texan for dinner. We also used a coupon for joining the best western rewards program and were able to save $50 on the rate.

Review collected in partnership with Best Western

Helpful?
Thank Frankie B
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Business Center with Internet Access

Additional Information about BEST WESTERN Santa Fe

Address: 4600 I-40 East, Amarillo, TX 79103
Location: United States > Texas > Amarillo
Price Range: $109 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Santa Fe 2.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Booking.com, Hotwire, Odigeo, Expedia, Travelocity, Best Western + Iniative and Priceline so you can book your BEST WESTERN Santa Fe reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Santa Fe Hotel Amarillo
Amarillo Best Western
Best Western Hotel Amarillo
Best Western Amarillo
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