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Quality Inn East

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Quality Inn East
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153 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Level Contributor
23 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Stopped here for the night on the way home from the Four Corners region of New Mexico to Arkansas.. I had Choice points to pay for the stay, and was trying to save money since I'd been on the road for four weeks on a trip around the west & northwestern US. Rooms are recently remodeled, and have a 40... More 

Helpful?
Thank Arkeith2002
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at Quality Inn in Amarillo. We are glad to hear you enjoyed staying with us, and that you will stay again. I remember when you checked in that day, the girl that had helped you was Monica. I'll be sure to let her know that you appreciated her bringing you an ice bucket to... More 

Henderson, Nevada
Level Contributor
188 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We have been traveling this route for over 35 years and have stayed in many places along the way. We have stayed here numerous time, but this year it was a very pleasant surprise. Either they have a new owner or they have decided to put money back in and remodel. When you walk into the lobby it is bright... More 

Helpful?
Thank El1Lobo
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at Quality Inn in Amarillo. We are happy to hear that you enjoyed staying with us. We are currently still remodeling our motel, its a work in progress. The island that is in the lobby is for the breakfast area so guests may watch the news in the morning. We used to have a... More 

Houston, Texas
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Last room available paid too much, got a room on the second floor, parking was dark and scary, the room was hot, beds were comfortable, pillows good and tv adequate. Was told not to use the back stairs they were out of order, that was an understatement, they were half gone, have to admit the gate keep me from walking... More 

Helpful?
Thank Donna M
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at the Quality Inn. We are sorry to hear that you had a bad stay at our location. We hope this doesn't stop you from staying with us again the next time you are in Amarillo. More 

Travelers are raving about these Amarillo hotels

Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

This has been the worst hotel/motel I've stayed on a 5 day trip. Super nice front office folks but really terrible room and outdated. Someone spilled a soda on the wall behind the bed which was just icing on the crusted cake. I would not recommend staying here, breakfast was a little lacking. I thought I just couldn't fall asleep... More 

Helpful?
Thank Michael S
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay here at Quality Inn in Amarillo. We apologize for the bad stay you had encountered. All of our rooms have been recently been updated, with new carpet, new paint, new furniture, as well as brand new beds. We always get compliments on our beds, and our breakfast. We have a good selection of breakfast... More 

Eagar, Arizona, United States
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Did not feel very safe, the door did not shut right, the shower was weak and the safety bar was about to fall off, if you would of needed it it would not have, breakfast was not good' not a lot of choices cream cheese for the bagels was out dated.Wish i would spent a little more and got a... More 

Helpful?
Thank Sue N
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at Quality Inn in Amarillo. We apologize for the bad stay you had encountered. We get a lot of compliments on our breakfast, we have a lot of choices to fit everyone's needs. Our breakfast includes: three cereals, three kinds of pastries, three kinds of muffins, yogurt, apples, bananas, scrambled eggs, sausage, biscuits and... More 

Flagstaff
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is a motel, not a hotel. Stayed in room 121 (in the back)...did not feel completely safe. Hair dryer was missing. No microwave or fridge. Property is old and lots of trash in the parking lot. The room itself was recently refreshed with paint and new carpet. The sink area was fine, but the tub/toilet room looked like it... More 

Helpful?
Thank Granny_Annie327
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at Quality Inn in Amarillo. We appreciate your feedback. We are currently in the process of getting all the rooms with microwaves and refrigerators, as well as new hair dryers etc. Not only have we repainted our rooms and put new carpet in the rooms, we have completely brand new furniture in all the... More 

Antonito, Colorado
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

We always try to avoid staying at anything less than a 4 rating but because it was a holiday weekend every thing was sold out. We had to get a little sleep and this hotel was the only one around with availability. In retrospect I almost wished we would have slept in the car with our dogs. This hotel does... More 

Helpful?
Thank Grannydee57
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at Quality Inn in Amarillo. On behalf of our staff we would like to apologize for the bad stay you had encountered. During the summer months we do accept pets, but the rooms are limited unless it is a service animal with documentation. All of our rooms are non-smoking, and if we find that... More 

Level Contributor
1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

Do NOT waste your money, time, health or safety! First was issued room #137. Blood splatter everywhere! In the bathroom, on the floors, walls, comforter, sheets and pillows. Makeup on sheets and pillows. Went to call the front desk.... surprise, the phone did not work. Called using my cell phone, was koved to room #132 which was easily as bad... More 

Helpful?
Thank Steve P
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at the Quality Inn in Amarillo. On behalf of our staff I would like to apologize for the bad stay you had encountered. We have spoken to housekeeping staff about the issues you stated above on the room, as well as laundry with the stains on the sheets and towels. We have spoken to... More 

Birmingham, Alabama
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Staff was very nice, room was recently remodeled and very clean, bathroom was clean, breakfast was great -plenty of hot fresh food and also nice variety of other breakfast foods as well, overall -well pleased with our stay at this motel We would recommend this motel.

Helpful?
Thank busterjohnson124
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at Quality Inn in Amarillo. We are very pleased to hear that you enjoyed staying here, as well as our breakfast. We get many compliments on the breakfast, I will be sure to pass this on to our breakfast host Carmen. We hope to see you again in the near future. More 

Gulfport, Mississippi
Level Contributor
106 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Despite what previous reviewers say, I found the front desk staff efficient and friendly. Although the exterior is dated, threatening rooms are newly renovated, clean, and the bed was extremely comfortable.

Helpful?
Thank ocean_1mh
Rausti A, Guest Relations Manager at Quality Inn East, responded to this review

Thank you for your recent stay at Quality Inn in Amarillo. Our front desk staff works hard to make everyone have an enjoyable experience here. Yes, the outside is a little dated, but we are and will be working on that very soon. We have done a few renovations to get the motel back to where it needs to be.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn East

Address: 1515 I-40 East, Amarillo, TX 79102
Location: United States > Texas > Amarillo
Price Range: $54 - $84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Quality Inn East 2*
Number of rooms: 114
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Also Known As:
Quality Inn East Hotel Amarillo
Quality Inn Amarillo
Amarillo Quality Inn
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