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Extended Stay America - Amarillo - West

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Extended Stay America - Amarillo - West
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Denton, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

For the price, it was a good value. The room was large and clean. The bed was comfortable. Customer service was good. It is a bit dated and the windows in the lobby needed to be cleaned. The elevator was dirty and the carpets in the lobby and hallway needed to be vacuumed.

Helpful?
Thank StephanieD63
Level Contributor
7 reviews
2 of 5 stars Reviewed 3 days ago NEW

No frills hotel. No pool, no alarm clock or wake up call. The room appears to be clean but the texture sprayed on the entire bath/shower leaves a lot to be desired. The staff was friendly. Appears to be an older hotel. Carpet in the hallway is stained and had trash. Part of the elevator paneling was torn off. Room... More 

Helpful?
Thank Echoing T

Travelers are raving about these Amarillo hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

Stayed for a night as we headed home. The price was right for a comfortable room. The customer service was outstanding all the way around. They made us feel very welcome and changed my thinking about Amarillo. Would stay here or another Extended Stay America while traveling.

Helpful?
Thank Carey C
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 days ago NEW via mobile

My children and I arrived very late. The man at the front desk was very nice and helpful. We were extremely tired so we went straight to bed. The next morning when we woke up we noticed the bathroom was very dirty. It look like the toilet and shower had not been cleaned. I will say the bed was very... More 

Helpful?
Thank Michelle P
1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Excellent service. Everyone is very courteous and attentive. I would recommend this Extended Stay. The rooms are really nice and clean very roomy. Joe and Nicole have an outstanding personnel would stay here anytime.

Helpful?
Thank Lola M
Manager_11525, Manager at Extended Stay America - Amarillo - West, responded to this review

Thank you so much for sharing your experience with us. I am proud of our team for providing you with excellent customer service. Joe and Nicole will be informed on what a great job they are doing accommodating guests. Other than that, it is satisfying to know you enjoyed the space of your room. Thank you again for your review.... More 

San Antonio, Texas
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We came in for a night and found the receptionist Kami very friendly. Our room was clean and it looked like it had been remodeled recently. The stay was quick and in the morning we grabbed some coffee and food from their grab and go breakfast. Perfect for a one night stay. The price was great through Priceline.

Helpful?
Thank paige_alicia
Manager_11525, Manager at Extended Stay America - Amarillo - West, responded to this review

I appreciate you taking the time to write a review of our hotel. I am glad that you were pleased with our friendly staff and your clean room during your visit. As well, I'm happy to know that our grab-and-go breakfast met your needs. Thank you for choosing Extended Stay America. We hope to see you again soon. More 

Canal Fulton, Ohio
1 of 5 stars Reviewed 1 week ago via mobile

First I have to say, Kami, the desk clerk was the sweetest and really stepped up when our stay was NOT good. First room we got hadn't been cleaned in, WHO knows HOW long! Plus the door was unlocked, open when we went in. Called the desk, Kami apologized and gave us another room. Second room had been cleaned but... More 

Helpful?
Thank callDep
Mesa, United States
Level Contributor
30 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great location on the west edge of town near a mall, movie theater, and lots of places to eat. No pool, no breakfast other than small muffins to go, but for a clean and affordable place this does the job. The rooms include a full kitchen with large microwave, refrigerator, and freezer.

Helpful?
Thank Dan A
Rockwall, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

If you're just driving through and need a place to crash this will work. I expected more for the price on the outskirts of the city next to a movie theater on the business highway. The beds are pretty rough. You will get a nice staff though and a moderately clean room. Wifi is also decent.

Helpful?
Thank jwebinfo
ExtendedStayAmarillo, General Manager at Extended Stay America - Amarillo - West, responded to this review

Jwebinfo, I appreciate you taking the time to post this review of our property. I am very sorry to hear that your stay did not exceed your expectation. Although there is little I can change in regards to the location next to the theatre, mall, and "restaurant row", I will certainly push all of your concerns forward. Again, I apologize... More 

Amarillo, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed 3 weeks ago

from Karson a great smile at the desk who checked me in quickly without any hassles late on a Sunday, to Nicole who handles the Desk during the week and greets me as an old friend, always has answers and accomodates needs. then there's the housekeeping staff Kat and Mrs L. who could not be more friendly and efficient. Next... More 

Helpful?
Thank aacmacdonald
ExtendedStayAmarillo, General Manager at Extended Stay America - Amarillo - West, responded to this review

We are so pleased that you have enjoyed your stay here with us! Being a home away from home is our biggest goal here, and that starts with our staff. Your comments mean the world to me. Thank you again for sharing your experience. We look forward to you staying with us again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access

Additional Information about Extended Stay America - Amarillo - West

Address: 2100 Cinema Drive, Amarillo, TX 79124
Location: United States > Texas > Amarillo
Price Range: $74 - $86 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Amarillo - West 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Amarillo
Extended Stay America Amarillo
Amarillo Extended Stay
Hotel Style:
#2 Best Value Hotel in Amarillo
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