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Holiday Inn Express & Suites Amarillo West

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Holiday Inn Express & Suites Amarillo West
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690 Reviews from our TripAdvisor Community

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Showing 672: English reviews
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Reviewed 1 week ago via mobile

Excellent experience! I had just met my oldest brother for the first time that night in Amarillo. I decided to stay the night rather than drive back home that night. I had already stopped by several place before walking into this very nice place. Shanna was so nice and funny. Really settled me down to have her professional service and...

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Helpful?
Thank Leonard K
Reviewed 1 week ago via mobile

We've stayed in this hotel several times now on the way to Phoenix, and will continue to do so each time we head west. The staff is very friendly and knowledgeable about great spots to see and eat. The rooms and hotel grounds are very nice and even a touch of elegance when you first walk in to the lobby...

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Thank Chad T
County Dublin, Ireland
Reviewed 1 week ago via mobile

Great hotel- front desk staff were so lovely, we were 4 girls on Spring break so we weren't expecting to be treated so nicely! Hotel was really clean and accommodating when asking for extra towels. Breakfast was better then expected! Only stayed 1 night but definitely one of the better hotels we stayed in across Texas.

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Thank jennyisabelleashe
Dallas, Texas
Reviewed 1 week ago via mobile

We stayed here on our way from Colorado to Dallas. There were four of us, so we got the king suite with a fold out couch. The room was spacious, and the beds were comfortable. The hotel has an indoor pool and hot tub, which my son loved. It also has a small workout room with updated cardio equipment. Free...

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Thank TexasMommy01
Reviewed 1 week ago via mobile

Front desk staff refused to answer multiple phone calls late at night from a weary family seeking information about their reservation. Received phone call the next day from hotel manager who was not interested in discussing how we were treated. He chose to keep our $180 as we were declared a no-show and we slept in our car overnight in...

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Helpful?
Thank Lara S
Varun C, Manager at Holiday Inn Express & Suites Amarillo West, responded to this review

Dear Lara S, Thank you for being an TripAdvisor member. Your feedback is very important to us. On behalf of the Holiday Inn Express Amarillo West, please accept our humble apologies for the inconveniences you have encountered. Again, I am very sorry that our services have not met your expectations. While we understand that we have disappointed you, we are...

Texas
Reviewed 1 week ago via mobile

This hotel is nice. The staff is attentive and the facilities are clean and accommodating. The kids enjoyed pool time until 10pm and breakfast was plentiful and tasty. The rooms are spacious as we had 5 people and no problems. I would recommend this hotel to anyone!

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Thank MamaTexas
Escondido, California
Reviewed 2 weeks ago

We stayed in a handicap room, and it was nice and clean. The young man at the desk was very helpful when we checked in later in the evening, and he was a pleasure to talk to. The breakfast was just ok.

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Thank my5sons
marathon fl
Reviewed 3 weeks ago

This was a very nice hotel! The staff were so friendly, the security was great as had to use your room key to run the elevator. There was a happy hour the evening I stayed with a couple appetizers and free wine and beer. The room was very modern, small sink by the frig and microwave. Huge bathroom with a...

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Thank truckinmama
Bryan, United States
Reviewed 3 weeks ago

I stay in a lot HIE's and this is one of the best. When passing through Amarillo, I will definitely book this hotel again. The room was clean, the front desk attendant friendly, and the price was right. What more do you need? Heck, there was even a TV in the bathroom...gotta love that extra tidbit of luxuriousness.

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Thank Becky C
Oklahoma
Reviewed 4 weeks ago

I stay in a lot of hotels. All the way from Ritz, 4 Seasons and other "top" level hotels. So what do you really need? Quiet, clean, well appointed, no hassle from every bag toter for a tip, easy check in, easier check out, coffee in the room, top of the line bed. Well, HIE usually has that. This one...

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Helpful?
Thank Ross M
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The provided amenities and atmosphere are unmatched. Each room boasts a wet bar, refrigerator and microwave. The heated salt water pool, hot tub and smoke-free environment are just the start of the Eco friendly based hotel. The spacious Fitness Center houses a variety of equipment for your individual needs. The Business Center and Meeting Room space offer ease to the traveler. The Meeting Room is equipped with a 55 inch HD and easy plug system. ... more   less 

Additional Information about Holiday Inn Express & Suites Amarillo West

Address: 8330 W Amarillo Blvd, Amarillo, TX 79124-2156
Location: United States > Texas > Amarillo
Price Range: $112 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Amarillo West 2.5*
Number of rooms: 128
Reservation Options:
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Hotel Style:
#1 Romantic Hotel in Amarillo
#2 Business Hotel in Amarillo
#2 Family Hotel in Amarillo
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Amarillo West staff and other travelers.
11 questions
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Dallas, Texas
5 months ago
San Antonio, Texas
6 months ago
over a year ago

See all questions (11)

Questions? Get answers from Holiday Inn Express & Suites Amarillo West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No issues here. We stayed on the 1st floor at the end of the hall, quiet and good spot to exit from.”
 of 5 bubbles RossM364, 4 weeks ago | Read review
“I prefer the Jacuzzi suites. I don't usually use the Jacuzzi tubs, but these rooms have a nice walk in shower with multiple shower heads.”
 of 5 bubbles N3677WUrobertf, Feb 10, 2017 | Read review
“Go for the top floor. A family with kids above you can be very frustrating......”
 of 5 bubbles , Jan 7, 2017 | Read review
“Try for a top floor room. Noise from people walking around above us was very noticeable. Stay away from the exit doors”
 of 5 bubbles rdsaundrs, Sep 28, 2016 | Read review
“Higher ceilings and some minor noise but overall a very great place to stay either as a single or family”
 of 5 bubbles G9793XVdanm, Sep 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question