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Holiday Inn Amarillo West Medical Center

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8231 W Amarillo Blvd, Amarillo, TX 79124-2106
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Holiday Inn Amarillo West Medical Center
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497 Reviews from our TripAdvisor Community

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Showing 487: English reviews
Fleet, United Kingdom
Level Contributor
57 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
2 of 5 stars Reviewed yesterday NEW

I was here for 7 nights on Business and it was not a great place to stay. The hotel looks old and tired has a run down feel about it. The pool is tiny and hardly worth the name and the gym is cramped. The room is average, the housekeeping is not very attentive and my room barely got a... More 

Helpful?
Thank mparry1964
Dodge City, Kansas
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Decent hotel, but is starting to show some wear and tear. Desk chair was in very poor shape. The room was clean and quiet. The sidewalk in the north side of the building would be nice if they would trim the shrubs so a person could walk on the sidewalk. Breakfast is real eggs and not the boxed junk.

Helpful?
Thank Dodgeag
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

This place is great to stay at. I have been here several times for business and have always had a great experience staying here. The hotel staff does a great job all the time. They are always friendly and welcoming. The rooms are always in great condition. I don't have to worry about the room being in great, clean shape.... More 

Helpful?
Thank Fernando M
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM More 

Ft Worth
Level Contributor
78 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

We booked our room online and had a comfortable & clean room. The staff were friendly, the room had a refrigerator, comfortable bed a normal amenities. Towels were not soft ... Hard and scratchy. The in hotel restaurant was a huge disappointment waited over 30 minutes and left.

Helpful?
Thank Rhodesm
Cedar Rapids, Iowa
1 review
1 of 5 stars Reviewed 1 week ago

100% satisfaction guarantee means nothing. There was sewer gas in my bathroom which made the whole room smell. Front desk promised to fix the issue and there were no other rooms available. I was also promised an adjustment on my bill because of the problem and their lack of effort to resolve the issue. Totally unresponsive front desk and management.... More 

Helpful?
Thank James H
A TripAdvisor Member
3 of 5 stars Reviewed 2 weeks ago via mobile

The main reason I chose this over anything else in Amarillo was the pool's water slide for my kids. FYI: THE SLIDE IS GONE, and they don't heat the pool. It has been replaced by more seating, which is fine too. I'm just glad I didn't tell my kids about before we got here or tears would have ensued. The... More 

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review following your recent stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We have taken note of your valuable comments and will use these to monitor and improve the quality and services we offer to our guests. Thank you... More 

Midland, Texas
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had an unfortunate event where our car broke down in Amarillo. We booked this hotel because of the water slide. My 5 year old was cooped up in the car for hours and needed to release energy. We check in, get ready for the pool....and no slide. Talk about false advertising. Given the situation, she still had fun swimming.... More 

Helpful?
Thank Erin J
Richmond, Virginia
Level Contributor
30 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Booked this hotel as a one night stop-over in Amarillo. Upon entering our room, the walls were disgusting with what appeared to be beverages or "other" fluids staining them. Called front desk to get out of the reservation. Staff was unresponsive to my concerns but did cancel the reservation. Nasty experience. Went across the street to Holiday Inn Express and... More 

Helpful?
Thank equusigns
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Tulsa, Oklahoma
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is new and modern. We arrived for check in around 9 pm and were welcomed by loud drunk crowd in the bar/lobby. The receptionist could not hear what I was saying and both had to repeat ourselves to get accurate details. We were tired to go out to eat and decided to try their restaurant next to the... More 

Helpful?
Thank Oklaho
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. More 

Boston, Massachusetts
Level Contributor
251 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 459 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here again this year on our way back from Vegas. Not much has changed...in fact, the hotel that was being built next door is STILL under construction, which we thought was a little strange, since they can usually put those up in about 3-4 months. We didn't really pay much attention last year, but we noticed this time that... More 

Helpful?
Thank Gizmo311
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more   less 

Additional Information about Holiday Inn Amarillo West Medical Center

Address: 8231 W Amarillo Blvd, Amarillo, TX 79124-2106
Location: United States > Texas > Amarillo
Price Range: $123 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Amarillo West Medical Center 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Amarillo West Medical Hotel Amarillo
Hotel Style:
#5 Business Hotel in Amarillo
#6 Family Hotel in Amarillo
#8 Romantic Hotel in Amarillo
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