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Holiday Inn Amarillo West Medical Center

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Holiday Inn Amarillo West Medical Center
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506 Reviews from our TripAdvisor Community

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Showing 496: English reviews
Oklahoma City, OK, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed yesterday NEW

Hotel does not cater to guests. Weekend breakfast over at 10 a.m. and you are expected to leave restaurant immediately at that time so staff can begin cleanup. Hotel is approx. 4-yrs old but not maintained. In-room furniture & doors chipped, scratched and dusty. Walls need paint touchup. Lounge furniture is lousy & worn. Bedding does not look crisp &... More 

Helpful?
Thank Carolyn H
Graham, Texas
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW via mobile

Nice clean room, a real comfortable bed. Everything was above expectations, we also enjoyed the breakfast. I was surprised to see Chobani yogurt in stock in the refrigerator along with several types of cereal.

Helpful?
Thank codymack2
Graham, Texas
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

We stayed here on our way to Grand Canyon and again on our way back. I enjoyed the hot tub and roomy accommodations. Room was clean and stocked with plenty of large towels. Also enjoyed the circular mirror against the mirror--the circle mirror did not steam up. Restaurant and bar were on premises but so many restaurants nearby that we... More 

Helpful?
Thank cgstroud
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely Paul C GM More 

California
Level Contributor
29 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The people at the front desk were very friendly and helpful. The room was clean and nice. The hotel is walking distance to several nice restaurants and the young lady at the front desk was happy to make a suggestion of where to go to eat. I swam a little in the pool and although I don't like the fact... More 

Helpful?
Thank VictoriaPics
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Nice appearance to this hotel. Room was clean. Neat restaurant but a little pricey. Desk staff were tacky bordering on rude: the eye roll directed at me was almost too much by a staff member who was assisting someone else. Probably will not stay here again.

Helpful?
1 Thank Echoing T
IHGService, Guest Relations Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Dear Echoing T, Thank you for taking the time to write us a review regarding your recent stay. We are pleased to know you liked the room you received and the modern design of our facility. We would like to apologize for the level of service you received from our staff. It is regrettable that we fell below your expectations.... More 

Perth, Australia
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We arrived here after a long day of driving Route 66 and weren't disappointed. Swift check in, nice bar for a cold drink and the room was very nice and comfortable. Restaurant was average but there's a steak house within a 5 minute walk which was recommended.

Helpful?
Thank Di P
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C More 

Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

Friendly helpful staff. Kind of off the beaten path. It is between the interstate and old Route 66 but not right on either one. Comfortable beds. Fridge and microwave in the room. The water tastes like pool water but that is not the fault of the hotel.

Helpful?
Thank Jim J
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C GM More 

Bradford, United Kingdom
Level Contributor
80 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed August 10, 2016

We stayed for one night at this hotel on our way to visit family in Dallas. The staff were very welcoming. I would agree with other reviewers that it's not the most up to date hotel we stayed in, but it is clean, tidy and quiet, which is all we really ask. The beds were also very comfortable. There's am... More 

Helpful?
Thank Mark S
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C G M More 

Level Contributor
87 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed August 3, 2016

The hotel was close to full capacity and we still had a great stay. The lobby was crowded but when we got up to the room it was quiet and remained that way through the night. The location is convenient to several restaurants and across I-40 from Westgate Mall. We will stay there again when in the area.

Helpful?
Thank KParnell
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Paul C More 

Fleet, United Kingdom
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed July 28, 2016

I was here for 7 nights on Business and it was not a great place to stay. The hotel looks old and tired has a run down feel about it. The pool is tiny and hardly worth the name and the gym is cramped. The room is average, the housekeeping is not very attentive and my room barely got a... More 

Helpful?
Thank mparry1964
PaulCAmarillo, General Manager at Holiday Inn Amarillo West Medical Center, responded to this review

Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to Amarillo's Newest Full Service Hotel that delivers Contemporary Western Decor and the Best in Texas Hospitality. Enjoy the Panhandle's only Hotel that offers an indoor Waterslide, Heated Pool, Hot Tub and Sauna. Every room offers a microwave and refrigerator with an IPOD docking station,37" Flat Panel Televisions with over 50 HD channels, Free WIFI, and offers Free Hot Breakfast to our guests. Flame Mexican Bistro and Bar offers a "Sports" theme with all of your favorite games with multiple TVs and Home Made Authentic Mexican Cuisine. Happy Hour is every day from 5pm-7pm. Please contact hotel direct for restaurant and waterslide hours. Holiday Inn Amarillo West Medical Center is within minutes of most ALL Amarillo attractions and constructed right in the center of Restaurant Row. Enjoy a movie or shopping at The United Artist Movie Theater and Westgate Mall. Hotel offers free a free airport shuttle and transportation within a 2 mile radius. Thank you for choosing Holiday Inn Amarillo West Medical Center. ... more   less 

Additional Information about Holiday Inn Amarillo West Medical Center

Address: 8231 W Amarillo Blvd, Amarillo, TX 79124-2106
Location: United States > Texas > Amarillo
Price Range: $112 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Amarillo West Medical Center 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Holiday Inn Amarillo West Medical Hotel Amarillo
Hotel Style:
#5 Business Hotel in Amarillo
#6 Family Hotel in Amarillo
#8 Romantic Hotel in Amarillo
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