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Comfort Inn & Suites Amarillo

280 reviews
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Traveler (40)
Room & Suite (15)
Pool & Beach (9)
Overview
  • Excellent35%
  • Very good39%
  • Average14%
  • Poor6%
  • Terrible6%
Travelers talk about
“room was clean”(22 reviews)
“sausage”(16 reviews)
“big screen tv”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
2.5 Star Hotel
All hotel details
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Rooms
Mar 11Mar 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (280)Write a Review
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All reviewsroom was cleansausagebig screen tvthe sofa bedwould stay here againbreakfast areathird floorcracker barrelother hotelsmicrowave and refrigeratorovernight stopwafflesa great staystaff was friendlydesk clerklong drivehot breakfast
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51 - 55 of 276 reviews
Reviewed October 13, 2016

I stayed last night at your location. on 10-12-20-16. At 2:00 AM someone was repeatedly trying to kick my door in....not once but like 10 attempts. I was scared my door was going to come open. I was in fear for my life. I have...More

1  Thank jwgissiner
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded October 14, 2016

Thank you for making me aware of the events of your stay. I spoke to you personally when I became aware of your horrible experience. I did apologize and will again apologize for your terrible experience. The guest service agent did tell the other guest...More

Reviewed October 11, 2016

I had stopped here for the night as I was traveling through Amarillo, The Hotel was being remolded at the time I had stopped. I had gotten a Room on the First Floor with a King Bed. Room was Clean just out dated and well...More

Thank Randall A
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded October 12, 2016

Thank you for taking your time to take our survey. We appreciate your patience with the remodel. We value you as guests and appreciate your feedback so we know where we need improvement. We look forward to seeing you when the remodel is finished. It...More

Reviewed October 4, 2016 via mobile

There are probably 30 hotels in this strip of I40. I stopped here because of the name. Was pleased. Big room with fridge, safe, etc. Reasonable rates. Ok breakfast. Good WiFi. Yes, they're renovating. Not a problem though. Staff are great!

Thank James A
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded October 5, 2016

Thank you for the compliment. Our staff is happy to know that we exceeded your expectations with our service. We look forward to seeing you when the remodel is finished. It is going to look amazing. Have a fabulous day.

Reviewed September 30, 2016

I stopped here for one night enroute to Florida from Albuquerque. This was my second stay here this year. The hotel is in the process of renovation. The renovation is progressing well and it should be a really nice place once all the work is...More

Thank VC21114
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded October 3, 2016

Thank you for staying with us. We appreciate your patience with the remodel. The lighting issue and the carpet issue will be resolved. We are happy to know that our staff was friendly and helpful. We look forward to seeing you when the remodel is...More

Reviewed September 24, 2016 via mobile

We stayed two nights and the accommodations here are great! Texas hospitality at its best. Hats off to the staff and specifically to the room attendants. They always seem to pay special attention to my child's teddy bears when cleaning our room!

Thank Michael G
Response from JJ2101, General Manager at Comfort Inn & Suites AmarilloResponded September 26, 2016

Thank you for taking the time to take our survey. We appreciate the compliment. We strive to give our guests the best service to make your stay excellent. We look forward to seeing you again on your next trip to Amarillo. Have a great day.

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About
Amenities
Top amenities
Free Parking
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Bar/Lounge
Hot Tub
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$87 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$87 - $136 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (40)
Room & Suite (15)
Pool & Beach (9)
Dining (1)
Questions & Answers
Ask a question
Tonya T
September 1, 2016|
AnswerShow all 5 answers
Response from JJ2101 | Property representative |
No. The one on Western does though.
0
Votes
Robert W
September 5, 2015|
AnswerShow all 9 answers
Response from Vic727 | Property representative | Reviewed this property |
Tacos Garcia
0
Votes
LaVonH1956
March 12, 2015|
AnswerShow all 3 answers
Response from Vic727 | Property representative | Reviewed this property |
yes
0
Votes
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12
Room Tips
"Top floor better as no overhead notice. There are lifts and laundry facility on each floor."
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"Get a room with a working sofa bed and sheets."
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"Go elsewhere"
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"recently remodeled, updated, modern rooms"
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