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Quality Inn Allen - Plano East

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Room & Suite (14)
Dining (2)
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Overview
  • Excellent43%
  • Very good25%
  • Average11%
  • Poor8%
  • Terrible13%
Travelers talk about
“indoor pool”(6 reviews)
“rooms are clean”(3 reviews)
“breakfast area”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (36)
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Traveler rating
15
9
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5
Traveler type
Time of year
LanguageEnglish
15
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5
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All reviewsindoor poolrooms are cleanbreakfast areastaff was friendlydianerefrigeratorwificleanlinesstexas
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1 - 5 of 36 reviews
Reviewed 2 weeks ago

We have no complaints about our stay here. Our room was spacious (a jacuzzi suite) and it was clean. The bed was comfy and wifi was mostly good…would get slow occasionally ... after more people had checked in, I suppose. The breakfast area is small...More

Thank Barbara T
Reviewed January 19, 2018 via mobile

We stayed here two years ago and didn’t have any problems so we booked it again this trip. This will be our last time. We checked in at 5:30pm and one of the receptionists has to go check and see if our room was done....More

Thank Dawn C
Response from John P, General Manager at Quality Inn Allen - Plano EastResponded February 6, 2018

I really do apologize for all these issues. I looked into all of this and this was an unfortunate out of normal experience. We had been shorted 2 housekeepers. 1 was in and unfortunate accident and the other decided to quit without notice. This does...More

Reviewed January 2, 2018

We come to the Dallas metro several times a year & stay here during the cold months because of their indoor pool. This hotel is further from my grandma so when its warm enough for an outdoor pool we stay closer to her. We have...More

Thank 558leanng
Response from John P, Manager at Quality Inn Allen - Plano EastResponded January 19, 2018

We are so glad to hear that we have such a loyal guest! I will look into the pool issue for sure, we don't want any Popsicle's lol. Stop by and say hi next time you are staying with us so we can give you...More

Reviewed December 30, 2017

The hotel is in a great location and the breakfast was acceptable. The room was relatively clean on the first day. The subsequent nights we got fresh towels and the bed was made, but no real cleaning. The staff was friendly except for the night...More

Thank collen343
Response from John P, General Manager at Quality Inn Allen - Plano EastResponded January 3, 2018

I do apologize about the attitude of the night clerk and will be addressing this with him. I will also be speaking with housekeeping about the service you described. As ChoiceHotels has rolled out the To Be Green program we change the sheets and towels...More

Reviewed October 3, 2017

Room was clean,quiet and comfortable.I always travel with my own pillow,but would not have been necessary here. Beds and pillows were lovely. We had a slight plumbing issue that was taken care of immediately. The night manager,Diane,was very nice and informative. If there were problems...More

Thank _mlwctx
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Hot Tub
Indoor pool
Fitness Center with Gym / Workout Room
Heated pool
Details
Price range
$65 - $95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Allen
Room types
Suites, Non-Smoking Rooms
Details
Price range
$65 - $95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Allen
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (1)
Room & Suite (14)
Dining (2)
Pool & Beach (2)
Questions & Answers
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Jo W
September 11, 2017|
AnswerShow all 2 answers
Response from gmok419 | Reviewed this property |
Our stay was good! Very conveniently located. The hotel did call me asking for another credit card to process, before my arrival; but in such a high occupancy area, that is to be expected.
0
Votes
0niceguy0
June 10, 2015|
AnswerShow all 3 answers
Response from John P | Property representative |
Thank you for your inquiry. Yes the Jacuzzi tubs are designed to fit two people comfortably. If you are interested in booking a suite with a Jacuzzi tub please visit our website or call us at 972-396-9494 to get the best... More
0
Votes
Room Tips
"Hotel has 2 floors,but no elevator, so request a first floor room if you cannot climb stairs."
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"Anywhere BUT this hotel !!"
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"The Jacuzzi suites are very spacious. Excelent wifi coverage all over the hotel!"
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"Stayed on 1st floor. Near Lobby. No issues with noise of any kind."
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