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Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

Booking.com$116*
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#5 of 8 Hotels in Allen
Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Courtyard by Marriott Dallas Allen at the John Q. Hammons Center
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342 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard by Marriott Dallas Allen at the John Q. Hammons Center
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Showing 338: English reviews
Little Rock, Arkansas
Reviewed March 31, 2014

I loved the hotel. I was in a jr. Suite and I have not one complaint about it. The only thing I could have asked for was that the bistro was open all day because the food is very good. Great location, great food, and we had fun. Right across the street from dillards, macy's and the allen premium outlets....

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Helpful?
Thank 2hard2handle
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: We appreciate your review in Tripadvisor. Sharing your experiences and comments help us improve our services and amenities. I am so glad that you enjoyed your Jr. Suite, our Bistro, our location and the service. We truly are close to a variety of stores and restaurants so guests dont really need a vehicle to get around in the...

Tulsa, Oklahoma
Reviewed March 31, 2014

This hotel has it all: best employees who are committed to your comfort. The hotel is exquisite located right next to the best outlet mall in Texas. Your stay is their priority! They gave us extra care with extra blankets and coffee. They had a beautiful fire in the fireplace that made the entire trip a warm memory. You could...

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Helpful?
Thank blessedwithsix
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: Thank you for taking the time to review us in Tripadvisor. We are honored that you completely enjoyed your stay at our property. We love having our fireplace in our common living room area and the fact that we have a variety of books for all our guests to read. I am excited that our service was outstanding....

Oklahoma City
Reviewed March 30, 2014 via mobile

The Courtyard by Marriot is in a Great location with lots of restaurants and shops within walking distance and right next to convention center. The rooms are nice and beds are comfortable but bathrooms need fixing. The tile floor in our room was stained and shower head was dirty/rusty. The other problem was check in was slow and clerk acted...

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Helpful?
Thank Bluehcky
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: Thank you for taking the time to write about su in Trip advisor. I am glad that you enjoyed our location, the rooms and our comfortable beds. I am sorry the bathroom was not up to your expectation as well as the check in process. Please, give us another opportunity in the future to offer you better service....

Shreveport, Louisiana
Reviewed March 27, 2014

Accidentially left my daughter's favorite bunny in the room and house keeping did not turn it in to lost & found. I've called hotel mulpital times asking about it & each time I get the same response - they will check with housekeeping & call me back. No call yet.... Very dissapointed that no one turned it in. Bathroom could...

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Helpful?
Thank Kelly C
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: I am sorry we took longer than normal to respond to your request. I understand that Front Desk located your bunny and it was picked up this weekend at the hotel. I am glad we were able to assist you with returning your daughter's furry friend. I also would like to apologize for the inconsistency of your housekeeping...

phoenix
Reviewed March 24, 2014

Love the location for myself. Very close to outlets malls and shopping. Lots of places to eat within walking distance. Hotel appears to be nice. Rooms, well thats where we fall short. Just serviceable. No bathtub. I understand humidity in Texas is bad, but at least clean the grout in the shower so the mold will go away. Something had...

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Helpful?
Thank debbiedrury
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: I apologize for the Housekeeping situation you experienced during your stay at the Courtyard by Marriott in Allen. We strive to provide each and every guest with exceptional service and we clearly failed this time around. We will work with Housekeeping to stop these situation from happening in the future. Please, give us another opportunity to show you...

Austin, Texas
Reviewed March 17, 2014

The Courtyard by Marriott (Allen Tx) was the host hotel for the National Collegiate Wrestling Associations National Championships. They welcomed us with open arms. The staff really made me feel welcome. Specifically Dora Dillow helped me get some fliers printed up for the recruiting event occurring on the day we checked into the hotel. The meeting rooms were great, the...

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Helpful?
Thank Bob M
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: Thank you so much for taking the time to review us in TripAdvisor. I was glad to assist you with your copies and I am so glad that at the end, we were able to print them on time for you. Anytime you come back to area, look for us. We would love to serve you and continue...

Dana Point, California
Reviewed March 11, 2014

When we entered this hotel, we were amazed by the beautiful lobby. The rooms were nice and modern. Starbucks coffee and lattes were available for breakfast. Our event in the ballroom was wonderful. I highly recommend.

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Helpful?
Thank Charles R
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: I was a pleasure having all your family at the Courtyard. I am so excited you enjoyed your event and I hope you continue to choose us for any family important celebrations or even business needs. I am glad you also enjoyed our rooms, lobby and Starbucks coffee. In behalf of all the Staff, it was a pleasure...

Austin, Texas
Reviewed March 4, 2014

I was less than pleased with our accommodations. the smoke alarms went off twice almost immediately after arrival. the room was tastefully decorated & comfortable but we had to have our card key reset 4 or 5 times during our 1-night stay. you cannot get a drink at the bar until they open at 5 p.m. & then they cost...

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Helpful?
Thank HeatherM83728
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: I am sorry that there were a lot of situations that made your stay not completely satisfying at our hotel. From not having complimentary breakfast to the hours of the Bistro and our prices. At the Courtyard we strive to provide our guests with quality service and great accommodations. Please, give us another opportunity in the future. Thank...

Wichita Falls
Reviewed March 4, 2014

Second time we've stayed @ this facility and it is an awesome hotel with superb employees, nice newer facility with great shopping and eating facilities in easy walking distance. People in area are very friendly and glad to have the business.

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Helpful?
Thank KCale
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: Second time was a charm! We are so delighted that you completely enjoyed our facitlities and staff. We love our location and we are sure that our guests will also love the fact that a lot of restaurants and stores are in easy walking distance. Come back and stay with us for all your accommodations needs in Allen!...

Chicago, Illinois
Reviewed March 3, 2014

I stay at many hotels throughout the year and as a Platinum Marriott guest I get a chance to compare/contrast a lot of the Marriott properties. Some (too many?) have slipped considerably over the past 5 yrs or so to what ends up being basically a lower tier hotel/motel. I write these up when I see then because one should...

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Helpful?
1Thank CRod_USMC
DORA D, Front Office Manager at Courtyard by Marriott Dallas Allen at the John Q. Hammons Center, responded to this review

Dear Guest: I am glad you enjoyed our courteous staff, well mantained and clean facilities as well as all our amenities. I am sorry you were not comfortable with the fact that we take pets. Thank you for your comments and we appreciate your insight. We hope you continue to give us another opportunity in the future. Sincerely, Dora Dillow...

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06/04/2017 06/05/2017
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Near Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Courtyard by Marriott Dallas Allen at the John Q Hammons Center sits conveniently where Hwy 75 and Stacy Road connect, in The Village at Allen. Our Allen, Texas hotel offers 228 guest rooms and suites, plus more than 15,000 square feet of flexible meeting space with opportunities to hold conferences and banquets here. Stay with us and enjoy a vibrant and inviting lobby with flexible spaces to work or relax. Eat breakfast and have evening cocktails at The Bistro restaurant at our hotel, and easily get to all of the top destinations in Allen and Dallas, including The Allen Events Center located next door and local corporations. ... more   less 

Additional Information about Courtyard by Marriott Dallas Allen at the John Q. Hammons Center

Address: 210 E Stacy Rd, Allen, TX 75002-8732
Location: United States > Texas > Allen
Price Range: $131 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard by Marriott Dallas Allen at the John Q. Hammons Center 3*
Number of rooms: 228
Reservation Options:
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Also Known As:
Courtyard Dallas Allen At The John q Hammons Hotel Allen
Hotel Style:
#4 Business Hotel in Allen
#5 Family Hotel in Allen
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard by Marriott Dallas Allen at the John Q. Hammons Center staff and other travelers.
3 questions
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Questions? Get answers from Courtyard by Marriott Dallas Allen at the John Q. Hammons Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Some of the balconies look out over a small man made pond in the distance with a fountain.”
J_Daniel_Nl_, 2 weeks ago | Read review
“Get a room on floors 6-8 so you get a great view from your balcony, especially at night.”
LindaSPage, 2 weeks ago | Read review
“Our balcony had light that stayed on all night - luckily have room darkening shades.”
Zenlibrarian, 3 weeks ago | Read review
“get a room on the north side for better view. South side is a view of the hotel roof”
walterd941, Jan 27, 2017 | Read review
“Easily accessible to lots of places nearby!”
BCWarrior2017, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$116* /night
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