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Crowne Plaza North Dallas-Addison

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Crowne Plaza North Dallas-Addison
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313 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Glasgow, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

Avoid at all cost. It smells of decay, awful food , dirty bathroom, the promised hotel bus was not available. Standard front desk reply is " not available ". Good thing ... I am here alone and not with my family. !!! Not a place for them!! As stated, avoid at all cost!! .

Helpful?
Thank mort998
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at this location at least once a year for the last 3 years. Is very nice and the front desk is always very helpful! Generally, they only have one to two people working the front desk during busier times but they are always quick and sufficient. Each time I have visited, the lobby area/bar area is busy... More 

Helpful?
Thank Mojofun11
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear Mojofun11, Thank you for your review and recent stay with us! I am glad to hear that you enjoyed your stay with us as your home away from home and for your continuous returns over the years! Warmest regards, Guest Services Specialist More 

Santa Fe, New Mexico
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago

I was greeted with a big smile and given fantastic service from Nate the bartender. We were engaged watching the Olympics and all the while he performed his duties and provided excellent service. Though I am here on business he was supportive in giving me the lay of the land so to speak of hotel. Better than I got from... More 

Helpful?
Thank mcb10
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear mcb10, We are glad to hear that Nate took such great care of you! Thank you for your review and recent stay with us! I am glad to hear that you enjoyed your stay with us and we look forward to your next visit. Warmest regards, Guest Services Specialist More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

I travel for a living and have experienced many hotels. Unfortunately I can only give this hotel two stars because of the condition of my room. Upon entering the room I smellled moldy. A quick check of the air conditioning unit revealed heavy dust not only on the intake plastic grille but all over the filter and further onto the... More 

Helpful?
1 Thank AAeagle27
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear AAeagle27 Thank you for your review. I apologize that your recent stay did not meet expectations. I appreciate your comments and will share these with our team so that we can continue to improve our services I do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Warmest... More 

Travelers are raving about these Addison hotels

Redondo Beach, California
Level Contributor
73 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Wow. I booked a 4 star special on Priceline.com, and was sent here. First off, priceline said that other hotels in this category are the Intercontinental, Hyatt Regency, Marriott Marquis, and some others. THIS IS NOT IN THAT GROUP OF HOTEL. This is like a decent looking motel 6. The entry way is nice, and the restaurants are fine. Breakfast... More 

Helpful?
Thank EricLAX
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear EricLAX, Thank you for your review. I apologize that your recent stay did not meet expectations. I appreciate your comments and will share these with our team. I do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Warmest regards, Guest Services Specialist More 

Goldthwaite, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago via mobile

Needed a nice clean place to stay for just one night. Great area, pool was fun, hallways were a bit confusing, $14 for parking was a little outrageous. Had it been covered, secured parking, $14 would be understandable. But it was $14 for the open air parking lot directly outside of the building.

Helpful?
1 Thank ecjmom06
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear ecjmom06, Thank you for staying with us recently and filling out a review. I can definitely understand the confusion with the layout as we are a very large property. We look forward to your next visit. Warmest regards, Guest Services Specialist More 

Jeddah, Saudi Arabia
Level Contributor
3 reviews
1 of 5 stars Reviewed 5 weeks ago via mobile

The hotel once u enter looks very nice and renovated!! But once you stay there you discover that the staff thinks that you owe them if they serve you!! They will keep charging 100$every time you got something from the hotel even if it cost 5$. Once I came in I found used towels in my bathroom knowing that I'm... More 

Helpful?
Thank ahmad_mn_alkhateeb
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear ahmad_mn_alkhateeb, Thank you for taking the time to write a review about your recent stay with us. I apologize that your recent stay did not meet expectations. I appreciate your comments and will share these with our team so that we can continue to improve our services. Warmest regards, Guest Services Specialist More 

Marietta, Georgia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2016 via mobile

Had a great time enjoying an event and visiting friends there earlier this month. The pool/courtyard area is wonderful and the staff is awesome. The area itself is very well situated in the Addison area and pretty convenient to the Dallas area for business. Make sure to take advantage of the fitness center(S) and if you don't feel like going... More 

Helpful?
Thank SpectreJon
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear SpectreJon, Thank you for your review and recent stay with us! I am glad to hear that you enjoyed your stay with us. Thank you for choosing us as your event location. We hope you will visit us again! Warmest regards, Guest Services Specialist More 

Level Contributor
3 reviews
4 of 5 stars Reviewed July 23, 2016 via mobile

Rooms are a good size and clean. Some updating may need to happen soon. The bathroom doesn't have a vent and the ceiling in our had the paint bubbling and ended up falling in the bathtub during our stay. The location has a great pool and gym set up. Unfortunately during our stay there were a few conventions who monopolized... More 

Helpful?
Thank Concetta R
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear Concetta R, Thank you for staying with us and for your review! I do apologize that you were inconvenienced by our other guests. We hope to have you as a guest again soon! Warmest regards, Guest Services Specialist More 

McKinney, Texas
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 22, 2016

We stayed at this hotel last week and I was underwhelmed. The hotel looks like it was built in the 90's, and the lobby is generally kept up well. But the hallways leading to rooms have broken baseboards and peeling wallpaper, and the elevator lobbies on several floors have severely cracked marble floors, with large chunks missing in some areas.... More 

Helpful?
Thank Sean M
Crowne A, Manager at Crowne Plaza North Dallas-Addison, responded to this review

Dear Sean M, Thank you so much for staying with us. I appreciate your feedback and have shared these concerns with our management team. Thanks for your feedback. Warmest Regards, Guest Services Specialist More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Take a VIDEO TOUR of our hotel. Discover all that Dallas has to offer! The Crowne Plaza Hotel Dallas Near The Galleria is centrally located in the heart of the North Dallas Addison business district featuring over 170 restaurants, entertainment venues and some of the most prestigious shopping in the Dallas area including Galleria Dallas. Crowne Plaza Hotel Dallas Near The Galleria offers numerous amenities, including high-speed Internet access, an over sized work desk and ergonomic chair, complimentary weekday USA Today newspaper and our exclusive Sleep Advantage Program featuring luxurious bedding and sleep amenities. For end-of-the-day rewards, enjoy cocktails in the Atrium Bar with its hardwood floors, plush sofas, granite tabletops, fireplaces and multiple plasma TVs or dine at McArthur's Restaurant with its eclectic cuisine. Take a dip in our pool, or stay energized at our well-equipped fitness center, its great way to unwind. The Crowne Plaza Hotel Dallas Near The Galleria is a favorite for business and leisure travelers to Dallas and we want to become your favorite too. ... more   less 

Additional Information about Crowne Plaza North Dallas-Addison

Address: 14315 Midway Rd, Addison, TX 75001-3505
Location: United States > Texas > Addison
Price Range: $104 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza North Dallas-Addison 4*
Number of rooms: 428
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Booking.com, Hotwire, Orbitz, Odigeo, Priceline, Expedia and Hotels.com so you can book your Crowne Plaza North Dallas-Addison reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza North Dallas-Addison Hotel Addison
Crowne Plaza Addison
Addison Crowne Plaza
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