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Comfort Suites North/Galleria

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166 Reviews from our TripAdvisor Community

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Showing 165: English reviews
Plano, Texas
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We arrived at 2:30 slightly before check in time. Front of hotel and parking lot was clean and landscaped well. We were immediately checked into our King suite room. Front desk was efficient and friendly. The elevator was a bit small and seemed "creaky". Went to our room and was pleasantly surprised at the space. Two room suite with French... More 

Helpful?
Thank kstarz99
atlanta GA
Level Contributor
197 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Needs some TLC. Really beat up, tight parking. Breakfast good until 9:30. Indoor pool. Staff is great but hotel really need updating as the paint won't cover the flaws. Mold in bathroom, (on walls). Appears to be newish paint and carpet but again, it still doesn't help. Lots of restaurants within walking distance but they close at 10. Except for... More 

Helpful?
Thank jgumms
Rowlett, Texas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I can't say enough how great of a hotel/suite this place is. The manager (Kayla) is awesome. She greets you with a smile and makes sure everything is RIGHT. The front lobby, dining area, indoor swimming area and even the driveway/carport are well maintained and clean. I've stayed here before and I'll stay here again!

Helpful?
Thank fwcsportnut
Sioux Falls, South Dakota
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 28, 2016

I can't say enough good things about this hotel. I travel for business several weeks a month and love staying at this hotel. It is so close to many great restaurants and shopping. The staff are professional and helpful. Best Choice network breakfast I have had with a lot of fresh fruit and healthy choices. Great fitness center too.

Helpful?
Thank Anita767
Houston, Texas
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed April 21, 2016

It was amazing, the room I booked was a king suite with Jacuzzi. Me and my wife loved it, a lovely relaxing stay at this hotel. The size of hot tub is perfect, I haven't seen a larger hot tub than this in any other Comfort Suites so far. We loved this property and would recommend to other guests.

Helpful?
Thank Ansari009
Dallas, TX
Level Contributor
80 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 19, 2016

I'm a local here and got a room for 2 nights for my daughter & her family during Spring Break. The staff was very nice. We had a serious problem with the pool being 'over-chlorinated'. One day it was green, that night they added chlorine, the next day everyone ran out coughing, with sore throats for days. The staff offered... More 

Helpful?
Thank txchiquita22
Saint Cloud, Minnesota
1 review
5 of 5 stars Reviewed March 15, 2016

We stayed with our daughter during a family getaway over spring break. The hotel staff was very helpful! We were disappointed to realize there was no hot tub as my husband was experiencing back pain & looking forward to that, but the assistant manager graciously offered to let him use the tub in a jacuzzi suite since there wasn't one... More 

Helpful?
Thank Carla L
Texas
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed March 13, 2016

Wanted to book at the Hilton close by but it was full. Comfort Suites was the ONLY hotel available - Note to self, when it's the ONLY accommodation in the area available be forewarned. Should have listened to my gut. This is an old property recently refurbished. Nice try but no cigar. In general it was a sloppy job -... More 

Helpful?
Thank Sue S
comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

Sue I believe that you have us mixed up with another hotel. I would love to know when exactly you stayed and what name your reservation was under. Our carpets are cleaned each month and our breakfast is a very large variety. We have more than just toast and cereal. We offer real scrambled eggs, boiled eggs, biscuit and gravy,... More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed March 8, 2016 via mobile

I've stayed at many nice comfort suites, but I was not too impressed with this one. Our room had an Overwhelming musky smell. From 4am on I could hear from what sounded like an elephant trampling on the floor above me. I could hear toilets flushing and a baby crying in room next to me. Walls very thin. I don't... More 

Helpful?
Thank Cookymomster
comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

Good Morning, Thank you very much for staying with us. I wanted to address the issue you had with the smell in the room. The carpets were just cleaned that morning and deodorized and left behind a slight smell but I assure you the rooms were very clean. We had a huge Cheerleading tournament during the same time period that... More 

Ardmore, Oklahoma
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed February 22, 2016

It is hard to believe that the hotel I saw is the same as the one that goes with these other favorable reviews. I booked this hotel on Choice Privileges points, having reviewed all of the Choice Hotel properties in the Love Field vicinity. The photos & reviews created a certain expectation that fell far short. We checked in &... More 

Helpful?
Thank Scot028
comfortsuitesaddison, General Manager at Comfort Suites North/Galleria, responded to this review

It truly Saddens me that your experience was not a good one. I wish that you would have given us the opportunity to fix any issues you found during you short 5 minute stay. We work very hard to make sure that our customers are comfortable and happy. Sorry that we failed you. To any guest reading this review if... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Business Center with Internet Access

Additional Information about Comfort Suites North/Galleria

Address: 4555 Beltline Rd, Addison, TX 75001
Location: United States > Texas > Addison
Price Range: $95 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites North/Galleria 2.5*
Number of rooms: 78
Reservation Options:
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Also Known As:
Comfort Suites North/Galleria Hotel Addison
Addison Comfort Suites
Comfort Suites Addison
Hotel Style:
#4 Business Hotel in Addison
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