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Residence Inn Dallas Addison/Quorum Drive

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14975 Quorum Drive, Addison, TX 75254
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1 room 1 adult
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Residence Inn Dallas Addison\/Quorum Drive
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141 Reviews from our TripAdvisor Community

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Philadelphia, Pennsylvania
2 reviews
5 of 5 stars Reviewed yesterday NEW

I checked in late and the night auditor was awesome friendly and helped me after my disaster at another hotel chain. I loved breakfast and majority of the restaurants and fun things were in walking distance which was great.

Helpful?
Thank kfeam18
Horseshoe Bay, Texas
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

We've stayed at this location several times in the past 5 years. Every time we've stayed here it's been hassle free and the perfect stay. The rooms are clean and the pool/hot tub is well maintained also. Each person we've dealt with at the front desk has always greeted us with a smile and very professional. The location is perfect... More 

Helpful?
Thank Jerry R
Alexandria, Louisiana
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW via mobile

I was in town visiting my family and I stayed at this hotel for the first time in years. I usually stay at the Courtyard but I wanted a Marriott hotel that served complimentary breakfast. I was pleasantly surprised with the staff at this hotel. Everyone was kind and courteous especially Tim and Lidia the first ones I met upon... More 

Helpful?
Thank swestred
Level Contributor
4 reviews
1 of 5 stars Reviewed 1 week ago

VERY FILTHY, POOR SERVICE. There is a lot of mold and the smell of this place is hideous. This place is horrible. ALL THE BAD REVIEWS ABOUT THIS PLACE ARE TRUE. There are crickets in your bed, the sheets have a lot of stains and are very dirty. They don’t even clean your bathroom nor change your beds for weeks.... More 

Helpful?
Thank Zully H
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

When we visit Dallas family, we stay here. We like Residence Inn, and this property suites our needs. Pros: 1 br suite, dog friendly, full sized fridge and stove top. Location and price great. Cons: recommend King beds and would prefer a stove to a cook top. Really small exercise room.

Helpful?
Thank Jacob R
ResidenceInnAddison, General Manager at Residence Inn Dallas Addison/Quorum Drive, responded to this review

Thank you for taking the time to share your review and I am delighted to hear you enjoyed your stay with us. We are looking forward to serving you the next time your travels bring you back to Dallas/Addison. Kris Buchanan General Manager More 

Broken Arrow, Oklahoma
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Quietest and cleanest place I have been in Addison. The socials put together in the evening, while small were appreciated and helped me relax after work. Room was super clean and comfortable. The staff was super attentive to any of my requests. I would repeat here often if the price was just a little lower.

Helpful?
Thank PlatinumAtMultiple
ResidenceInnAddison, General Manager at Residence Inn Dallas Addison/Quorum Drive, responded to this review

We appreciate you staying with us and sharing your experience. I am glad we were there with our evening social to help you relax after a long day. I am looking forward to sharing your comments with the staff and how they exceeded your expectations. Thank you and look forward to serving you again. Kris Buchanan General Manager More 

Atlanta, Georgia
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I had a horrible experience at this hotel. Although I had my Do Not Disturb sign on my door staff members would still knock on my door. The maintenance man came in to change the filters on the air conditioner even though I had my Do Not Disturb sign on the door. when I made a complaint to front office... More 

Helpful?
2 Thank 97antoine
ResidenceInnAddison, General Manager at Residence Inn Dallas Addison/Quorum Drive, responded to this review

97antonine, We appreciate you staying with us and sharing your review. On behalf of the entire team, I apologize for falling short of your expectations. I assure your this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Please contact me directly for further discussion. Thank you again and... More 

Hesse, Germany
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 20, 2015

Room had a strong mildew odor. Waiting to great me was a cricket in my bed. Sheets were itchy and overall didn't feel clean. Very filthy, poor service. this stay was horrible, so bad I called Marriot to file an official complaint on the property and the manager finally called me because she is never available unless you file a... More 

Helpful?
2 Thank JAIME A
Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 23, 2015

This was my second stay at the Residence Inn since our company purchased another location less than a mile away from the hotel. The amenities are nice. Large clean rooms, a shuttle that will take you within 3 miles of the location (Jerome was excellent), friendly breakfast attendants and in house evening dining Mon-Wed. We were very happy with our... More 

Helpful?
2 Thank Workin4ALVNG
ResidenceInnAddison, General Manager at Residence Inn Dallas Addison/Quorum Drive, responded to this review

Dear Workin4ALVNG, We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for future guest interactions. Thank you again and safe travels! Kris Buchanan General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 16, 2015 via mobile

This place is a great place to stay at. Clean bathroom and room. We got the studio queen and it was very spacious. The bed was amazing as well. Soft pillow top bed with awesome pillows. The front desk employees were really nice too. They greeted us with smile and was very helpful. The breakfast was good too if you... More 

Helpful?
2 Thank MrsGILee
ResidenceInnAddison, Guest Relations Manager at Residence Inn Dallas Addison/Quorum Drive, responded to this review

Thank you for your review! We always aim to provide exceptional service in all aspects of our guests' stays from comfort to practicality to intuitive guest service. Your feedback will be shared with the rest of the staff to inspire the same level of service you received during your stay for all future guests. It would be a pleasure to... More 

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