Renaissance Dallas Addison Hotel

Renaissance Dallas Addison Hotel

Traveler (37)
In-Room Coffee
Room & Suite (22)
Outdoor Pool
Pool & Beach (2)
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About

4.5
#9 of 21 hotels in Addison
Location
4.8
Cleanliness
4.4
Service
4.7
Value
4.5
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Discover modern comforts and stylish accommodations during your time in Addison, TX. Renaissance Dallas Addison Hotel is close to some of the area's most famous sights, including Addison Circle Park, Addison Improv Comedy Club, and Galleria Dallas. Experience delicious cuisine in local restaurants, exciting nightlife, and an upscale shopping mall around our hotel. You can also grab fresh American cuisine at our on-site restaurant. After experiencing the local attractions, take a dip in our pool or pamper yourself with our wellness treatments and beauty services at our hotel spa or unwind in our spacious rooms, which blend modern comforts and stylish accommodations. Host your next meeting in Addison in one of our event venues, offering more than 101,000 square feet of total space. Renaissance Dallas Addison Hotel has everything you need to stay in North Dallas.
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Property amenities
Valet parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bowling offsite
Squash offsite
Kids stay free
Paid private parking on-site
Paid internet
Pool / beach towels
Outdoor pool
Breakfast available
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Green
Family
Languages Spoken
English, Spanish, German, Polish and 1 more
Hotel links
Special Offer:Earn points toward free nights.

Location

15201 Dallas Parkway, Addison, TX 75001
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 67 out of 100
67
Dallas/Fort Worth International Airport
13.2 mi
See all flights
Love Field
4.5
4.5 of 5 bubbles68 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Renaissance Dallas Addison Hotel is celebrated for its welcoming atmosphere and prime location, ideal for events and near numerous dining options. Guests consistently praise the clean and comfortable rooms, although some have noted challenges with temperature control and bed comfort. The service is generally applauded for its friendliness and professionalism, despite occasional lapses in responsiveness. While opinions on value vary, with some billing concerns, many appreciate the competitive rates. The hotel's amenities and overall cleanliness receive high marks, though staff courtesy has room for improvement.
Location
Convenient
Atmosphere
Welcoming
Rooms
Comfortable
Value
Reasonable
Cleanliness
Pristine
Service
Inconsistent
Amenities
Satisfactory

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Detailed Reviews
Lazyday1111 wrote a review Sep 2023
New Braunfels, Texas54 contributions33 helpful votes
5.0 of 5 bubbles
We attended a large conference at this lovely property, and the service was outstanding. I'm really writing this to focus on the Staff. I'm up early and I'm down in the Lobby by 4:30am each day. I got to see two outstanding employees at work. Ms. Sabrina Crown really stood out, she's high energy and I saw her recognize needs of her guests and offer above and beyond service. She took time to check on me to make sure I had everything I needed. She is an asset to the Hotel.
The second staff member was Erendira, a member of the Housekeeping Staff. She worked the Lobby while I was there. She not only did her job in a quiet, orderly manner, but also always had a smile and sense of humor. It was a pleasure to see her each morning.
Both of these people stood out and made my stay memorable. A special thanks to GM Brain Short for taking the time to give me the names of his staff members. I appreciate his efforts too.
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Date of stay: August 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Traveled on business
Room Tip: Ask at the front desk for their map of the area, it can be a bit confusing.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded Oct 31, 2023
Thank you for the awesome review! We truly appreciate you staying with us and for acknowledging our associates! They love this! We look to seeing you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
J G wrote a review Feb 2023
London, United Kingdom389 contributions12 helpful votes
5.0 of 5 bubbles
I was very impressed with how the front desk staff efficiently and professionally checked in our large group,They were welcoming, it was similar when I checked out , all smiles !
My room was on the ninth floor , very spacious with two double beds , equipped with a safe ,fridge, iron, kettle, charging area/ point , large flat screen tv .
Nice hot shower, comfortable bed , good sound proof windows and decent curtains that blocked out most of the light .
I had a drink at the large bar , drinks were reasonably priced and staff were friendly and attentive.
There are shops and restaurants nearby.Wholefoods , Walgreens, Walmart, Panda Express, In and out burger amongst others ! .All within walking distance once you cross the busy road via the traffic signal crossing areas .
This is a big hotel , just around 30mins drive from DFW airport, my stay there was pleasant thanks to the lovely staff .
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Date of stay: February 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded Feb 10, 2023
Dear W1453JGpault Thank you for sharing your experience with us! We are thrilled that you had a great stay! Your comments will be shared with the entire team! Thank you for choosing to stay with us and we look forward to seeing you again in the near future!
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A lot to digest? Read an AI-generated summary of recent traveler reviews.
Bill W wrote a review May 2021
7 contributions5 helpful votes
5.0 of 5 bubbles
I love Addison....it is a welcoming suburb of Dallas that is so upbeat...and right in the heart of the town stands the Addison Renaissance hotel. The property is so conveniently located, you don't even need a car to get around. There's got to be two or three dozen eclectic eateries within walking distance on Belt line Rd. There are two movie theaters within a stones throw too.

If you have ever stayed at this Renaissance before...you will not recognize it. They have completely restored and updated everything, including all of the rooms & lobby. It is down right gorgeous.
Read more
Date of stay: May 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded Mar 8, 2023
Dear tailwindx Thank you for the wonderful review! We are thrilled that you always choose to stay with us! We look forward to your next visit and please let us know if there’s anything we can do for you
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Arica L wrote a review Feb 2022
Tulsa, Oklahoma9 contributions1 helpful vote
3.0 of 5 bubbles
We are loyal to our Marriott chain hotels, but this one was not a favorite by far. The hotel did not seem clean and there was very little hand sanitizer available. The gym area has no sanitizer and had no cleaning wipes for equipment. The stairclimber was broken too and no one at front desk seemed to realize it was even broken when mentioned. After telling them about lack of hand sanitizer and wipes, which they mentioned had been reported previously, they still had none for the two remaining days of our stay.

The rooms set up is a little odd. There is ample storage which is nice, but to access the coffee maker and mini fridge, the bathroom sliding door must be closed. And if someone is in bathroom and another person accessing the mini fridge, the person at mini fridge can easily be hit with the door when the person leaving bathroom walks out.

The best part of the stay was the breakfast buffet and we received vouchers because of our Marriott status to eat there. Food was good with staff being attentive and polite.
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Date of stay: February 2022
3.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded Feb 7, 2022
Dear arical2021, I appreciate the feedback you have provided. Receiving great service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure the incident you encountered is an isolated incident. I hope you choose to stay with us again, whenever your travels bring you back to the area.
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Nick wrote a review Jun 2021
3 contributions1 helpful vote
1.0 of 5 bubbles
Got to the hotel. I had booked through the Bonvoy app. At the check in we noticed that the pool was closed. We had picked this Hotel based on the fact that they had a pool and hot tub. I voiced my concerns and said I might want to find another property based off this information but was told it was too late to cancel. Felt like a bait and switch. I was then informed of the $15 self parking fee (valet was not available and I didn't see a garage though the app lists all 3). I asked if she could waive the parking since the pool was closed. She said since the app didn't show it she would accommodate.

Inside of the lobby and common areas are very tired. Outside looks dated. Saving grace was our room was renovated but had a bad taste in my mouth from the check in. When getting onto the wifi the page said it would be $12 a day unless you signed into your Bonvoy account. I never saw anywhere to sign in. When checking out I made sure to ask if I was charged for internet (I wasn't) but my bill had the $15 parking fee on there. I said it should have been removed. I was immediately asked who told me they would waive the parking. I described who checked us in and she said she would follow up. I never heard back and the charge for parking never showed up. I won't return to this hotel.
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Date of stay: June 2021
2.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded Dec 12, 2023
Thank you for sharing your experience with us. We sincerely apologize for the issues that you encountered. We will review with our team to prevent this from occurring in the future. Thank you again and we hope to better serve you when your travels bring you back to the area.
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John wrote a review Jun 2022
Easton, Pennsylvania8 contributions3 helpful votes
1.0 of 5 bubbles
When we my Fiance and I first got into the room, the sink wasn't draining at all and there was pee on the floor next to the toilet that wasn't cleaned up. After 3 days, the sink was finally fixed but then 5 days into our stay, we drove into the parking deck and hit a dip at less than 5 mph so hard that I thought I blew my tire. I heard my rental car bottom out. I let the front desk know but the next day, it still wasn't fixed and there was no sign. I had to drive over it by stopping once the front and back tires got into the dip. Today it was close to 102 but yet the pool was closed for painting until tomorrow, Saturday. The front desk notified us that we can go a small water park for $5. I'm sorry but the pool closes at 10pm, why couldn't it have been painted then. It hasn't rained in almost a week, so it would have been fine. My Fiance and I wanted to stay until Sunday so we can relax by the pool but that is now out of the question. We also cannot change our flight from Sunday to Saturday. If you can, goto another property as I was deeply unhappy with my stay.
Read more
Date of stay: June 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded Jun 25, 2022
Dear JMcgo1979 Thank you for providing feedback from your recent stay. We sincerely apologize that you did not have a pleasant stay. I will share your feedback with our leadership team. Especially housekeeping and engineering. Thank you for bringing these issues to attention so we can improve to better serve you and other guests. It was brought to our attention on Thursday evening there was an issue with the pool. Upon our investigation we determined we needed to fix the issue immediately so it would not turn into a safety hazard for our guests. Our engineering team was able to have this done in under 24 hours. I still know this was an inconvenience but it was something that had to be done. I am glad to see that you did love our service. Our team is committed to Providing each guest genuine hospitality. Again, thank you for sharing your feedback and we hope to have the opportunity to better serve you in the near future.
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Eric L wrote a review Feb 2024
Houston, United States34 contributions58 helpful votes
1.0 of 5 bubbles
This hotel is very poorly staffed. The valet was marked closed. All of the retail in the lobby was closed at 3:00 p.m. on a Saturday. At checkin, and despite making the reservation through Marriott's website, and being a Bonvoy member, and having the actual reservation number their computer system could not access my reservation. I was required to check in through the app because the front desk could not access their own reservation system. Crazy.

But wait there is more, it was 5:00 on a Saturday and the hotel has an very nice looking bar. My wife and I sat down in the bar and waited 10 minutes for anyone to show up (there was not a single employee in the bar). In addition we were the only guests in the entire bar. I casually walked back to the front desk and asked if the bar was open and the desk attendant said someone would be there soon. Waited ten more minutes and walked out.

The poor staffing continued. This morning we checked out of the hotel at 6:45 a.m. and the front desk had no staff at all. This is clearly a dying hotel without adequate staff. Whomever at Marriott that is in charge of franchise locations in Dallas needs to be moved to another job because they are clearly not managing this location. Plus it was not cheap.
Read more
Date of stay: February 2024
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Traveled as a couple
Room Tip: I would suggest not staying here. It is woefully understaffed. The market seems to recognize it...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded Feb 11, 2024
Thank you for taking the time to share your experience with us. We sincerely apologize for the issues that you encountered. Our goal is to provide the best service possible and we sincerely apologize for not meeting your expectations nor our own. We hope to have the opportunity to better serve you when your travels bring you back to the area.
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LostInTime wrote a review May 2022
Pittsburgh, Pennsylvania20,221 contributions2,089 helpful votes
+1
3.0 of 5 bubbles
I was at a three day meeting at this hotel. The Starbucks in the lobby was handy. The people working were relatively pleasant. The parking lot requires paying. The meeting rooms were pretty nice. The food served was ok, nothing outstanding. The public bathroom had water leaking and needed some maintenance. Overall the hotel was fine.
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded May 31, 2022
Dear LostALot22, Thank you for taking the time to share your feedback with us. We appreciate you staying with us and glad that you enjoyed your stay. We do apologize for the leak that was in the public restroom. This has been addressed. We hope to see you again in the very near future.
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redsea3 wrote a review Aug 2022
Bulverde, Texas62 contributions10 helpful votes
+1
5.0 of 5 bubbles
Really confused by these bad reviews. We just got home from a four night stay there and it was wonderful. Clean rooms, beautiful property and a/c worked great. Not more you can ask for in a hotel.
My only complaint would be the coffee maker, housekeeping needs to do a better job in making sure they are clean. Ours had some disgusting something in the top where the water goes. Not enough of a problem to leave a bad review.
As to the review complaining about the bathroom door, it’s not a problem at all. It’s a barn door style and most rooms don’t have a ton of people that it would be a problem.
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Date of stay: August 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, General Manager at Renaissance Dallas Addison Hotel
Responded Aug 26, 2022
Dear redsea3 Thank you for sharing your experience with us! We are thrilled that you had a great stay! Glad that you enjoy our new renovation that includes our barn doors to our bathrooms. Thank you for the great review and we look forward to having you stay again in the near future!
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FTLCruisers wrote a review Jun 2023
Weston, Florida362 contributions165 helpful votes
4.0 of 5 bubbles
Our convention was at this hotel and it was in a great location with lots of places to get food nearby (restaurants, gas station, grocery store). Our room was clean and roomy. 2 small drawers plus shelves in the closet for storage. Bathroom had a nice large walk-in shower. Coffee station included regular and decaf coffee as well as 2 different teas. Big lounge/bar area as well as other seating on the main floor. Staff was very helpful although I did have a hard time reaching them via phone on 2 occasions.
Read more
Date of stay: June 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from General Manager Renaissance Dallas Addison, Owner at Renaissance Dallas Addison Hotel
Responded Jun 22, 2023
Thank you for sharing your experience with us! We are thrilled that you enjoyed our property and loved your guest room! I apologize for the issues you encountered with our phone system. I will look into this immediately. Thank you again and we look forward to seeing you again on your next visit to Addison!
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flaytong wrote a tip Mar 2024
KILLEEN, United States1 contribution
5.0 of 5 bubbles
"Look for the Manager Mr.Authur at the Renissance Dallas/Addison tx"
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Wayne P wrote a tip Mar 2024
1 contribution
5.0 of 5 bubbles
"No "
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Eric L wrote a tip Feb 2024
Houston, United States34 contributions58 helpful votes
1.0 of 5 bubbles
"I would suggest not staying here. It is woefully understaffed. The market seems to recognize it must be dying."
Read full review
Lazyday1111 wrote a tip Sep 2023
New Braunfels, Texas54 contributions33 helpful votes
5.0 of 5 bubbles
"Ask at the front desk for their map of the area, it can be a bit confusing. "
Read full review
swabs87 wrote a tip Aug 2023
Fort Worth, Texas5 contributions
2.0 of 5 bubbles
"Take an Uber or cab to this hotel"
Read full review
Not the right property for you?
There are more places to choose from in the Addison area.
PRICE RANGE
$156 - $260 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental dallas hotel dallas, dallas intercontinental
FORMERLY KNOWN AS
InterContinental Dallas
LOCATION
United StatesTexasAddison
NUMBER OF ROOMS
528
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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RENAISSANCE DALLAS ADDISON HOTEL $149 ($̶1̶8̶3̶) - Updated 2024

Frequently Asked Questions about Renaissance Dallas Addison Hotel
Which popular attractions are close to Renaissance Dallas Addison Hotel?
Nearby attractions include PanIQ Room Dallas (0.4 miles), Addison Circle Park (0.5 miles), and WaterTower Theatre (0.5 miles).
What are some of the property amenities at Renaissance Dallas Addison Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Renaissance Dallas Addison Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Renaissance Dallas Addison Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Renaissance Dallas Addison Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Renaissance Dallas Addison Hotel?
Conveniently located restaurants include Kenny's Wood Fired Grill, Chamberlain's Steak & Fish House, and Kenny's Italian Kitchen.
Are there opportunities to exercise at Renaissance Dallas Addison Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Is Renaissance Dallas Addison Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Addison.
Are any cleaning services offered at Renaissance Dallas Addison Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Dallas Addison Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Dallas Addison Hotel?
The staff speaks multiple languages, including English, Spanish, German, Polish, and Ukrainian.
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