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Renaissance Dallas Addison Hotel

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15201 Dallas Pkwy, Addison, TX 75001
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (27)
Room & Suite (15)
Dining (6)
Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Renaissance Dallas Addison Hotel
Updated 02/05/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#19 of 22 hotels in Addison
Location
Cleanliness
Service
Value
Renaissance Dallas Addison Hotel is a gem in the North Dallas, Texas community of Addison. Classic meets contemporary at our hotel located near some of the best shopping, dining, and entertainment venues in the Dallas area including Addison Improv Comedy Club, Pete's Piano Bar, and Galleria Dallas. We offer 528 oversized guestrooms as well as 24 unique two-story suites ranging from 750 to 2,200 square feet. Our hotel features 115,000 sq. ft. of flexible meeting and event space, and a restaurant, Noell JCT Restaurant & Lounge, where you will find plates created using locally sourced ingredients.
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Property amenities
Valet parking
Public wifi
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bowling offsite
Squash offsite
Car hire
Paid private parking on-site
Paid internet
Pool / beach towels
Outdoor pool
Sauna
Breakfast available
Tennis court offsite
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Air conditioning
Desk
Interconnected rooms available
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Languages Spoken
English, Spanish
Hotel links
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89Reviews6Q+A15Room tips
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Popular mentions
Summit Seeker wrote a review Aug 2021
Gatlinburg, Tennessee1616 contributions920 helpful votes
Where to start... I’ll just say it: This is the worst representation of a Marriott brand we’ve ever been to. Staying here for Cinderella pageant, we knew it’d be busy; but had no idea the hotel didn’t even attempt to prepare. The bell hop(1) explained to us that he was the only one working, and that he was off most of the week...(???) No towels, no wash cloths, no room cleaning period. Every day, we had to call in an attempt to get them, and every day, we were handed nothing. Once, I was told(at 11pm), that if wanted any, I’d have to come to the front desk to get em... Unbelievable! Then, when asking for just one room cleaning half way through the week, just to keep things a little in check, no one ever showed. They had 3 cleaning ladies the whole week. They’d start on the bottom floor early, and quit wherever they got to wherever they quit. The front desk help was non existent as well. Funny thing was, while the pageant was there, there’d be 1 or maybe 2 at the desk, with a long line of people: the day everyone checked out, there were 4 people standing at the front desk chatting away, and no one in line. The restaurant was terrible as well. I realize this is not The Four Seasons, but a half decent restaurant would’ve been a welcomed one. Oh, and the pool? Yea, it got shut down after a couple of days. Of course, there was no service there either; and no towels, and dark hot lounge chairs.... pitiful. This hotel knew this event was happening months before; but did not prepare. And I’m sure they don’t care either way what the patron thinks; just look at the negative reviews. Save yourself the disappointment of your traveling lifetime, and just book elsewhere. This hotel is a joke: If I could give it zero stars. I would....
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Date of stay: August 2021Trip type: Traveled with family
Room Tip: Hotel itself...
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Jennifer M wrote a review Jul 2021
Eagle River, AK51 contributions41 helpful votes
We were in Dallas for a soccer tournament and this was the hotel the team recommended. It was close to grocery stores, shopping and restaurants which was very convenient. The hotel on the outside looks a little older, but the inside is nicely updated. The pool was on the small side for the size of the hotel, but it wasn’t busy so it wasn’t a big deal. The staff were very kind and accommodating. I requested a late check-out so my son could shower after his soccer game and before getting on a plane back to New Jersey. They didn’t even hesitate! A little kindness goes a long way. Thank you!
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Date of stay: June 2021Trip type: Traveled with family
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MrCancun2013 wrote a review Jul 2021
Dallas, Texas60 contributions28 helpful votes
Had a wonderful time at the hotel and Judy at the front desk went above my expectations in helping us get a great room last minute. Nice clean rooms, everything was perfect. Hope to stay there again next year for Addison's Kaboom Town. We watched the fireworks from the 14th floor.
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Date of stay: July 2021Trip type: Traveled with family
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Nick wrote a review Jun 2021
2 contributions
Got to the hotel. I had booked through the Bonvoy app. At the check in we noticed that the pool was closed. We had picked this Hotel based on the fact that they had a pool and hot tub. I voiced my concerns and said I might want to find another property based off this information but was told it was too late to cancel. Felt like a bait and switch. I was then informed of the $15 self parking fee (valet was not available and I didn't see a garage though the app lists all 3). I asked if she could waive the parking since the pool was closed. She said since the app didn't show it she would accommodate. Inside of the lobby and common areas are very tired. Outside looks dated. Saving grace was our room was renovated but had a bad taste in my mouth from the check in. When getting onto the wifi the page said it would be $12 a day unless you signed into your Bonvoy account. I never saw anywhere to sign in. When checking out I made sure to ask if I was charged for internet (I wasn't) but my bill had the $15 parking fee on there. I said it should have been removed. I was immediately asked who told me they would waive the parking. I described who checked us in and she said she would follow up. I never heard back and the charge for parking never showed up. I won't return to this hotel.
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Date of stay: June 2021
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Bill W wrote a review May 2021
6 contributions5 helpful votes
I love Addison....it is a welcoming suburb of Dallas that is so upbeat...and right in the heart of the town stands the Addison Renaissance hotel. The property is so conveniently located, you don't even need a car to get around. There's got to be two or three dozen eclectic eateries within walking distance on Belt line Rd. There are two movie theaters within a stones throw too. If you have ever stayed at this Renaissance before...you will not recognize it. They have completely restored and updated everything, including all of the rooms & lobby. It is down right gorgeous.
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Date of stay: May 2021
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Trip type: Traveled on business
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PRICE RANGE
$135 - $283 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental dallas hotel dallas, dallas intercontinental
FORMERLY KNOWN AS
InterContinental Dallas
LOCATION
United StatesTexasAddison
NUMBER OF ROOMS
528
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Frequently Asked Questions about Renaissance Dallas Addison Hotel
Which popular attractions are close to Renaissance Dallas Addison Hotel?
Nearby attractions include Pete's Dueling Piano Bar (0.3 miles), PanIQ Room Dallas (0.5 miles), and Addison Circle Park (0.5 miles).
What are some of the property amenities at Renaissance Dallas Addison Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a fitness center.
Which room amenities are available at Renaissance Dallas Addison Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Renaissance Dallas Addison Hotel?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Renaissance Dallas Addison Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Renaissance Dallas Addison Hotel?
Conveniently located restaurants include Chamberlain's Fish Market Grill, Kenny's Wood Fired Grill, and Chamberlain's Steak & Chop House.
Are there opportunities to exercise at Renaissance Dallas Addison Hotel?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is Renaissance Dallas Addison Hotel located near the city center?
Yes, it is 0.4 miles away from the center of Addison.
Are any cleaning services offered at Renaissance Dallas Addison Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Renaissance Dallas Addison Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Renaissance Dallas Addison Hotel?
The staff speaks multiple languages, including English and Spanish.