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Holiday Inn Express Abilene

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Holiday Inn Express Abilene
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102 Reviews from our TripAdvisor Community

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Showing 102: English reviews
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North Richland Hills, Texas
Reviewed 1 week ago via mobile

The new updates look great. The breakfast had everything you could imagine. The front desk was helpful. But in my 5 nights there, they forgot to make up the room twice. The first time, nothing was done. The second time, the dirty towels were gone, but nothing else. When I pointed it out to the housekeeping staff, they made the...

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Helpful?
Thank cedar4604
Senta J, Front Office Manager at Holiday Inn Express Abilene, responded to this review

Hello, Thank you for taking the time to review our hotel. I am pleased that you like the new updates. I apoligize for the housekeeping not being on top of keeping your room cleaned everyday of your stay. I have notified the supervisors so that will not happen again in the future. We would love for you to stop in...

Austin
Reviewed December 20, 2016

Staff was very kind and accommodating. However the hotel itself was disappointing. It does not have the fresh, contemporary feel of the brand that is advertised by IHG, its parent company, and at least attempted at other Holiday Inn Express locations. You can choose any hotel for just a place to sleep, so why stay here? This hotel seems like...

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Helpful?
Thank roadtrip78726
Senta J, Manager at Holiday Inn Express Abilene, responded to this review

Dear roadtrip78726, Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again. We would also like you...

Tahlequah, Oklahoma, United States
Reviewed December 10, 2016

the staff was very accommodating and went the extra mile to meet our needs. I also want to thank management for their prompt response to our needs. We will return to this hotel in the future! Thank You

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Helpful?
Thank Arlan H
Pinehurst, North Carolina
Reviewed December 7, 2016

The hotel was okay - comfortable and quiet and the staff was great. However, the coffee machine in the room did not work and I didn't know until morning. The breakfast was okay - nothing more than average. For an overnight stay it is fine for the price.

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Helpful?
Thank sls45
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear sls45, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed most of your stay with us. It's something our staff takes great pride in, so we value your feedback. I will ask our housekeepers to recheck all of our Keurig machines to ensure they are in proper working order. We hope you will...

San Antonio, Texas
Reviewed November 16, 2016

We tend to have good experiences at Holiday Inn Express, so we always book this brand when possible. The Abilene HIE did not disappoint. Check-in and check-out were very efficient, our complimentary breakfast had many choices and all tasted great, and I had access to the 24hr fitness room, in which all equipment was in good working condition. No surprises...

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Helpful?
Thank Ray B
Senta J, Manager at Holiday Inn Express Abilene, responded to this review

Hello, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. We are very proud of our recent recent renovation and we value your feedback. We hope you will visit us again. Sincerely, Senta Jackson AGM

Reviewed November 1, 2016 via mobile

Nice, clean and the staff was very helpful. The business center was still "under construction" so the front desk allowed me to print on their system. Awesome!!! An act like this is what keeps me coming back to Holiday Inn Express.

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Helpful?
Thank Scott S
Senta J, Manager at Holiday Inn Express Abilene, responded to this review

Thank you for taking the time to review our property. I'm sorry our business center was not ready for your use during your stay. We take great pride in doing everything in our power accommodate guest needs. Please visit us again next time you are in town. Best regards,

Dallas, Texas
Reviewed October 12, 2016

I had a great stay at the hotel on I-20 at first hard to find, but once we found it we were really impressed with it's results, it is looking really amazing, it is coming along quite nicely, met all our standards even with a renovation going on, I would definitely recommend to a friend!

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Helpful?
Thank DeborahPhillips67
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear Ms. Phillips, Thank you for taking the time to review our property. We are so glad that you had an enjoyable stay with us. Renovation can be very frustrating for our guests, so I'm very happy to hear that it did not impact your stay. We hope that you will visit us again when our renovation is complete. We...

Reviewed September 28, 2016 via mobile

I have stayed at this hotel multiple times throughout the last few years, it is under going a very much needed renovation. Looking past the construction that is never a good sight for travelers, the staff are very friendly and helpful. I would highly recommend staying in this hotel whether you are passing through or staying for a while.

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Helpful?
Thank Tlgilchrist
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Mr. Gilchrist, Thank you so much for your review. We are always excited when your team is staying with us. Thank you for being so understanding about our construction. It is great when our long term regulars are understanding of the process and recognize the need for it. Our staff appreciates your loyalty and are so glad to have you...

Montgomery, Texas
Reviewed September 11, 2016 via mobile

We had been on the road for a while and we're ready for a place for the night. We knew the hotel was undergoing remodeling but we thought we'd check it out. To our surprise the remodel was in full swing. Senta, the front desk person, was amazing . She explained the status to us and offered us two rooms...

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Helpful?
Thank Mcbrich
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear Mcbirich, Thank you so much for the fantastic review of our property! Senta definitely is the glue that holds our front desk team together. I'm not surprised at all that you had a wonderful experience with her. I'm so glad to know that you were in recently renovated rooms and thought they were nice. We are very excited for...

Dallas, Texas
Reviewed September 7, 2016

Excellent stay several eating establishments in location, right off the free, i have been there before they have remodeled it was great and been there recent and rooms have a new look , halls way is upgrade look for past interior design. It more contemporary.

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Helpful?
Thank McMurry67
Elizabeth B, General Manager at Holiday Inn Express Abilene, responded to this review

Dear McMurry67, We are so glad that you were able to enjoy your stay at our property! As a team we are excited to watch our renovation unfold and excited to share the finished product with our guests. We hope to see you again after the entire project is complete. We are moving into our lobby renovation phase and it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Whether you are coming to Abilene for business or pleasure let the Holiday Inn Express Hotel & Suites be your home away from home. Conveniently located off I-20 we are the choice of travelers to Abilene Christian University (ACU) and Hardin-Simmons University (HSU). We offer you trouble free high-speed Internet access, comfortable pillow top beds and plush towels in our 300 sq. ft. rooms. If you need a little more space we also have 350 sq. ft. suites to make your stay that much more enjoyable. The Holiday Inn Express Hotel and Suites Abilene gives you ease of access to all the major attractions in Abilene like Frontier Texas, Taylor County Expo Center, West Texas Fairgrounds, Civic Center, Abilene Zoo, Shotwell Stadium, Paramount Theatre, 12th Armored Division Memorial Museum, Dyess AFB, Bus Station and downtown Abilene. Our location also places you near major companies such as, Region 14 Coca-Cola, the USPS Distribution Center, and the Worlds Largest Wind Farm. When it is time to start your day come and enjoy our deluxe hot Continental breakfast with a varied menu that can offer anything from cheese omelets, bacon, sausage, scrambled eggs to lighter fare such as assorted yogurt and muffins. We know it will be a great start to your day. Come and relax with family we would love to have you and thank you for choosing the Holiday Inn Express Hotel and Suites Abilene. ... more   less 

Additional Information about Holiday Inn Express Abilene

Address: 1802 East Overland Trail, Abilene, TX 79601
Location: United States > Texas > Abilene
Price Range: $96 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Abilene 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Abilene Hotel Abilene
Holiday Inn Abilene
Abilene Holiday Inn
Hotel Style:
#12 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Holiday Inn Express Abilene staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“rooms facing south should be quieter - they face a parking lot. The north side is on a street and may have street noise”
 of 5 bubbles roadtrip78726, Dec 20, 2016 | Read review
“ask for a recently renovated room”
 of 5 bubbles stephaniejjordan, Jul 11, 2016 | Read review
“third floor is current renovatons.”
 of 5 bubbles wrjahn, Jul 8, 2016 | Read review
“We were on the back side and heard no interstate traffic noise.”
 of 5 bubbles berock, Sep 1, 2015 | Read review
“Make sure you get a room on the east side, especially in summer.”
 of 5 bubbles fduphraned, Jul 19, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question