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Comfort Suites University

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#10 of 37 Hotels in Abilene
Certificate of Excellence
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1 room 2 adults 0 children
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Comfort Suites University
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179 Reviews from our TripAdvisor Community

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Showing 179: English reviews
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Cedar Hill, Texas
Reviewed 1 week ago NEW

It was a very comfortable hotel however half of the jets in the hot tub did not work. it was warm but disappointing. Very nice staff and breakfast was great. We would stay there again. We will always choose to stay at a choice hotel because they are pleasant and comfortable.

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Helpful?
Thank KarenWright0426
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Karen, Thank you for your recent feedback about your stay with us. We understand how relaxing a soak in the hot tub is after a busy day of traveling, and we're sorry to hear it that it wasn't working well. We appreciate you bringing this to our attention so we can get it fixed immediately. It pleased us to...

Alvarado, TX
HOTEL’S FAVORITE REVIEW
Reviewed 2 weeks ago

Easy check-in, comfortable bed, hot shower and breakfast. I travel quite a bit and have an account with Choice Hotels. I stay at this particular Comfort Suites often and they have always made my stays easy in and easy out. It's why I choose them over and over again!

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Helpful?
Thank jpress
About Hotel's Favorite Review
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Hearing that you consistently choose to stay with us is one of the greatest compliments you could give! Thank you for being such a loyal guest and for always trusting Comfort Suites University Abilene to deliver the comfort and convenience you seek. We understand how important an easy in and out is when traveling, along with being able to get...

Rochester, Michigan
Reviewed 1 week ago NEW

This is the third time I have stayed here in the last year, and each time I have been very satisfied with their amenities and comforts. The beds are the most comfortable I've ever slept in at a hotel.

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Helpful?
Thank cbrissette
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We appreciate your kind and positive comments! We believe in providing each guest with comfortable, well-appointed accommodations, and are so pleased to hear that we have maintained those standards during each of your visits. We're glad your stay with us was an enjoyable and restful one. Returning guests pay us the highest compliment by continuing to choose to stay with...

Smithland, Kentucky
Reviewed 1 week ago NEW

It was nice as always at a Comfort suite. What was unexpected, was that when our party was leaving (too early for the breakfast) they had to go bags with apples, granola bars and water for those leaving before breakfast started. Out standing!

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Helpful?
Thank rckc3
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Your thoughtful, positive review made our day! Our team strives to provide outstanding service to each guest, and we're so happy you appreciated our to-go bags for early risers leaving before breakfast. We wouldn't want you and your group to leave on an empty stomach! We value our return guests and consider your choosing to visit a Comfort Suites again...

Lubbock
Reviewed 1 week ago NEW

Chose this place as the price was perfect and had an indoor pool. Really clean place. Nice atmosphere and convenient to the main highways. Pool needed chlorine. Water was a little musty. Super cute hotel receptionist though!.

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Helpful?
Thank sammyCjr
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for your recent feedback regarding your stay with us. We're glad you enjoyed the clean, pleasant atmosphere we strive to provide our guests with. It pleased us to hear that you appreciated our convenient location and reasonable room rates. We understand how refreshing a swim can be, and we're sorry you found our pool to be in need...

Reviewed 3 weeks ago via mobile

Easy check-in, nice indoor pool. Room very spacious with kitchenette available. Great selection for free breakfast. Great location close to many restaurants/shopping/universities. Reasonable pricing on room. 505542525

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Helpful?
Thank Callie L
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Callie, Your comments are greatly appreciated! Thanks for sharing your recent experience with us and for choosing Comfort Suites University Abilene. Having a kitchenette available is often a good way to save a little more while traveling. We are glad you enjoyed having it available and we hope you had the chance to take advantage of it, as well...

Wimberley, Texas
Reviewed 4 weeks ago

We stay at Comfort Suites University anytime we're in town to visit our daughter at ACU. It's always clean and affordable, and the staff is nice and helpful. It's also nice to have a free breakfast; there's quite a variety of items. However, stay away from the scrambled eggs--they taste like rubber. Stick with hard-boiled. :)

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Thank mariamullins
Artesia
Reviewed February 20, 2017

What a pleasant surprise to have such a large room. Traveling with a baby and all the gear they require can be challenging. You didn't even notice that we had a play pen set up because the room was so big. Nice and clean with very comfortable beds. This is a new hotel and I think they may have some...

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Helpful?
Thank 102christib
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you so much for this helpful review, we've learned a lot. We're thrilled you arrived to a room that fit your lifestyle. Knowing that you also had comfy beds is also a plus! We're glad you mentioned the cracks and the door, we will look into this immediately, though we are sure there is nothing to worry about. It...

Reviewed February 16, 2017 via mobile

My mom came and stayed and I stayed with her and it was wonderful with the exception of the water pressure. Water pressure needs some help. Other than that it was great! The breakfast was great and always fresh.

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Helpful?
Thank Ashley W
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Dear Ashley, We are so happy to know that you were able to enjoy a wonderful visit with your mom! We are thrilled to hear that we provided a great experience and a great breakfast too. We will share your concerns regarding the water pressure with our maintenance team to have them investigate how to improve this for your next...

Pratt, Kansas
Reviewed January 16, 2017

The hotel was clean, the room was good, the towels were nice, and the water pressure of the shower was good. The downside was the staff, and unfortunately they were about the most unfriendly staff as a whole ay any hotel I can remember staying at, and it was every staff member (about 5) except for a gentlemen that helped...

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Helpful?
Thank WindTraveler101
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for leaving your valuable feedback. It helps so much with improving for future guests. We're glad to hear that you arrived to a clean, comfortable room with nice towels and a relaxing shower. We are so sorry to hear about your problem with our team. We strive to offer excellence in customer service so please understand this is...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Breakfast Available
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Comfort Suites University

Address: 1902 E Overland Trl, Abilene, TX 79601-6605
Location: United States > Texas > Abilene
Price Range: $85 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Abilene Comfort Suites
Hotel Style:
#9 Business Hotel in Abilene
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Questions & Answers

Questions? Get answers from Comfort Suites University staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask for a room at the end of the hall.”
 of 5 bubbles 102christib, Feb 20, 2017 | Read review
“The usual - away from elevator, machines, etc.”
 of 5 bubbles 307richd, Jan 15, 2017 | Read review
“All rooms are good.”
 of 5 bubbles O6067JFcarls, Jan 6, 2017 | Read review
“Check A/C noise before staying in a room.”
 of 5 bubbles , Oct 23, 2016 | Read review
“Room 402. Watch out for the water in the shower as the hot and cold are labeled backwards.”
 of 5 bubbles MrGT5oh, Sep 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question