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Comfort Suites University

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#11 of 39 Hotels in Abilene
Certificate of Excellence
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149 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Waxahachie, Texas
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Comfort Suites was a great experience from beginning to end. The hotel clerk was very professional and checked us in very quickly. Upon entering the room we were nicely surprised with the layout of the room and seating area. The beds and pillows were comfortable, the room was very clean. There was hard to find anything that was a negative... More 

Helpful?
Thank MrGT5oh
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW via mobile

Although the sheets and towels were clean some of the towels were frayed. The worst part was the floor. It was very uneven. When you walked across the floor you could feel the rise and fall of the floor. The desk and refrigerator cabinet were slanted away from the wall and I think this was due to the flooring. It... More 

Helpful?
Thank Romona A
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Guest feedback is essential to our improvement so we are thankful for your comments. We are glad you found our accommodations to be clean, though we are sorry to hear we did not meet your expectations of comfort. We are sorry to hear you experienced a dizzy sensation due to the floors. We will have to look into the issue... More 

Dallas, Texas
2 reviews
3 of 5 stars Reviewed 1 week ago

The bathroom floor had cracks, lose tile, carpets are very dirty, and curtains are stained, the refridgarator was not cooling.I stayed there last month and had the same issue in a different room. I am beginning to get dissapointed

Helpful?
Thank Wendy S
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Comments from our guests are appreciated and valued. Thank you for sharing your experience with us and for notifying us of the events of your stay. We would also like to thank you for continuously choosing to stay with us during your visits to Abilene. However, we apologize that during your most recent stay, we did not deliver the same... More 

Mobile, Alabama
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The place just worked for me & my girl friend. Would be be best if the hotel had an exit location off of the interstate. Would i stay again? Sure. What more can I say? ...Good hotel Good breakfast, Good nite's sleep.

Helpful?
Thank Crewperson55
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for taking a moment to provide your positive review. We are thrilled you were pleased with your experience at our property and we are happy to hear you would return. Thanks again for your time and we hope to see you soon. More 

Cedar Park, Tx
Level Contributor
168 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I wind up staying in Abilene semi-frequently because my daughter goes to ACU. I have noticed that the hotels in Abilene seem to fall into 3 main castes. There are the top hotels that usually go for over $100 night. I have yet to spend a bad night in one of these places, but I also pay for the high... More 

Helpful?
Thank Cedar_Park_chump
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We appreciate you taking the time to share your kind comments with us! We are thrilled to hear we are able to provide you with the clean comfort you seek, at an affordable value! Thank you for continuously choosing Comfort Suites University during your visits to your daughter. We will keep your suggestions in mind in regards to the parking... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

Very pleased with the room and the price. The room was spotless, amenities were all in working order, and the staff was warm and friendly. Couldn't have been better. My only regret was that I couldn't stay another night and relax rather than get in the road again!

Helpful?
Thank Psm1626
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

It was an absolute pleasure to provide you with such a great experience! Our team works very hard to ensure all of our guests' needs are met and we appreciate your compliments to everyone's hard work. Thank you for choosing Comfort Suites University during your visit to Abilene. We hope you come back soon to continue enjoying more relaxing nights... More 

Round Rock
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I was here for business, and my room was nice and quiet, in addition to being clean and comfortable. More than enough space, nice furnishings, and I ended up wishing I could just stay the weekend and enjoy some good rest there. The desk staff at check-in was very helpful, and there was a nice lady going around at breakfast... More 

Helpful?
Thank William T. S
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thanks William for the wonderful review! We are thrilled to hear we were able to provide you with such an unforgettable and relaxing stay. Glad to hear you enjoyed our clean and comfortable rooms as well as our complimentary breakfast. Our team appreciates all of your compliments and will continue providing the great service you experienced. We look forward to... More 

Bay City, United States
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Arrived at 11 pm, it was a little hard to get in due to the Lack of a driveway entrance on one side. Also, the lights around the hotel seemed a little dim. No biggie. But checking in was a breeze. The room was clean and the bed soft. The pullout bed in the sofa didn't have any sheets and... More 

Helpful?
Thank Andrew S
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Your feedback is appreciated and valuable to us. Thank you for taking the time to share your experience so that we can make improvements. Though you experienced some initial trouble finding us, we are glad you were able to reach our property safely. Glad to hear that once you arrived, check-in was efficient and you were able to get a... More 

Wimberley, Texas
1 review
3 of 5 stars Reviewed August 24, 2016

Front desk staff was friendly and helpful. Location was great--close to ACU and plenty of restaurants. Rooms were clean and quiet. Only concern was that many lights were out in the front parking lot. And the eggs at breakfast tasted like rubber. Otherwise, I'd recommend a stay here. It's comfortable and affordable. MCM7149

Helpful?
Thank mariamullins
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for choosing Comfort Suites University Abilene and for taking the time to share your recent feedback with us. We are glad you enjoyed our the clean, comfort our rooms provided. We are sorry to hear you did not enjoy our eggs and we will look into this occurrence as we use fresh ingredients for our complimentary breakfast. Come... More 

Lawton, Oklahoma
2 reviews
4 of 5 stars Reviewed August 17, 2016 via mobile

It's a very nice hotel. The employees are very friendly. The rooms are spacious. The beds are comfortable. The complimentary breakfast is good, but could use real eggs and bacon. Having a refrigerator in the room is an added plus. It's nice having a bed and a couch in the room.

Helpful?
Thank djones1220
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

It is always wonderful to receive positive feedback from our guests! We appreciate your kind compliments and are thrilled you enjoyed your stay with us. It is easy to be friendly when we have such friendly guests! Glad to hear you found our beds to be comfortable and our complimentary breakfast offered something for your taste. We hope you come... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites University

Address: 1902 E Overland Trl, Abilene, TX 79601-6605
Location: United States > Texas > Abilene
Price Range: $84 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 68
Reservation Options:
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Also Known As:
Abilene Comfort Suites
Hotel Style:
#9 Business Hotel in Abilene
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