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Comfort Suites University

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#11 of 39 Hotels in Abilene
Certificate of Excellence
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142 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Bay City, United States
Level Contributor
72 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Arrived at 11 pm, it was a little hard to get in due to the Lack of a driveway entrance on one side. Also, the lights around the hotel seemed a little dim. No biggie. But checking in was a breeze. The room was clean and the bed soft. The pullout bed in the sofa didn't have any sheets and... More 

Helpful?
Thank Andrew S
Wimberley, Texas
1 review
3 of 5 stars Reviewed 5 days ago NEW

Front desk staff was friendly and helpful. Location was great--close to ACU and plenty of restaurants. Rooms were clean and quiet. Only concern was that many lights were out in the front parking lot. And the eggs at breakfast tasted like rubber. Otherwise, I'd recommend a stay here. It's comfortable and affordable. MCM7149

Helpful?
Thank mariamullins
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for choosing Comfort Suites University Abilene and for taking the time to share your recent feedback with us. We are glad you enjoyed our the clean, comfort our rooms provided. We are sorry to hear you did not enjoy our eggs and we will look into this occurrence as we use fresh ingredients for our complimentary breakfast. Come... More 

Lawton, Oklahoma
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

It's a very nice hotel. The employees are very friendly. The rooms are spacious. The beds are comfortable. The complimentary breakfast is good, but could use real eggs and bacon. Having a refrigerator in the room is an added plus. It's nice having a bed and a couch in the room.

Helpful?
Thank djones1220
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

It is always wonderful to receive positive feedback from our guests! We appreciate your kind compliments and are thrilled you enjoyed your stay with us. It is easy to be friendly when we have such friendly guests! Glad to hear you found our beds to be comfortable and our complimentary breakfast offered something for your taste. We hope you come... More 

Fort Worth, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

The room and the bed were very comfortable. Check in and check out were very east, and the staff was very helpful. The breakfast was good except for the sausage, which was not done, and the eggs, which had no taste, even with added salt and pepper.

Helpful?
Thank kwilson416
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Great to hear we were able to provide you with a comfortable place to sleep during your travels. We appreciate you taking the time to share your kind words with us! Our staff strives to ensure they provide helpful and friendly service at all times and we are grateful for the your recognition! Complimentary breakfast includes a variety of items... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Hotel staff was very friendly and helpful!!! The first night the a\c wasn't cooling in the suite bedroom. The next morning we let them know, and within an hour they were calling to let us know that there were no other rooms available like we had, but that they were going to upgrade us at no extra charge. Very nice... More 

Helpful?
Thank Jeff F
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We always encourage guests to notify us of any issues they experience while staying with us. We are glad you let us know your first room did not meet your needs so you gave us the opportunity to amend the situation! Thank you for taking the time to share your positive comments with and for choosing Comfort Suites University. Our... More 

Level Contributor
10 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

The rooms and breakfast were very nice. The pool was lots of fun for the kids. Staff needs training on handling and using pool chemicals. My son found a chlorine tablet in the spa. Those can give you a chemical burn if touched with bare hands. I told the desk manager after I removed it from the area with paper... More 

Helpful?
Thank Kate J
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Thank you for choosing Comfort Suites University! We are thrilled you and your children enjoyed your recent stay with us! Glad to hear our team was able to accommodate your needs and we are thankful for the opportunity you gave us to amend the issue you encountered with the shower! We would love to see you again the next time... More 

Lindale, Tx
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2016

I stay at Comfort Suites University most Tuesday nights as I work in this area. The staff is always professional and check in/out is a breeze. The rooms are clean and comfortable and I will continue to stay here.

Helpful?
1 Thank Lindale_Rick
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

You pay us the biggest compliment by consistently choosing Comfort Suites University as your preferred hotel in the area. Thank you for taking the time to share your experience with us! We look forward to your next stay with us and as always, will be providing the same clean, comfortable accommodations you have come to expect of us. More 

Amarillo TX
Level Contributor
57 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed July 13, 2016

Rooms were clean and comfortable. Staff was very friendly. Hotel is convenient to most anyplace in Abilene and "easy-on; easy-off" of I-10. I would definitely stay here again and recommend this property to friends and family.

Helpful?
Thank colonel69
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We agree that we offer great access to travelers getting on and off the Interstate. We are glad you found us and chose to stay during your travels. Thank you for your high recommendation and kind compliments. We look forward to seeing you again during future travels! More 

Rockwall, Texas
Level Contributor
146 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed June 28, 2016

The hotel was clean and the king room was very spacious and clean. Comfortable bed and nice large bathroom. The place was quiet and the complimentary breakfast was nice. The free Wifi worked very well. Would stay here again.

Helpful?
Thank Linda C
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

We appreciate your encouraging feedback! It is great to hear you enjoyed our clean and comfortable accommodations. We will pass along your comments to our team to ensure they receive the recognition for all their hard work in providing a wonderful experience for our guests! During any future travels in the area, we hope you continue to choose Comfort Suites... More 

San Antonio
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2016

Stayed here with a bunch of family for a graduation. Check in took long as the computer apparantly was slow. Other than that, it was clean, bed was comfortable, a/c worked great, large bathroom, microwave and fridge in the room, big swimming pool-although I didn't use it. Free breakfast was adequate. No napkins, though, I came on the tail end... More 

Helpful?
Thank Sara954
FrontDesk_GM, General Manager at Comfort Suites University, responded to this review

Congratulations to the Graduate! We consider it a privileged that you and your family chose to stay with us and we appreciate all of your kind comments! We are happy to hear you found our accommodations to be clean and comfortable! We apologize for the inconvenience caused by our slow computers that day but we are grateful you were so... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Comfort Suites University

Address: 1902 E Overland Trl, Abilene, TX 79601-6605
Location: United States > Texas > Abilene
Price Range: $72 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites University 2.5*
Number of rooms: 68
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Also Known As:
Abilene Comfort Suites
Hotel Style:
#9 Business Hotel in Abilene
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