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Comfort Suites

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3225 South Danville Drive, Abilene, TX 79605 (Formerly Sleep Inn & Suites)
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1 room 1 adult
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137 Reviews from our TripAdvisor Community

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Kilgore, Texas
Level Contributor
221 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Arrived late afternoon, attendant very nice and checked right in. Left to attend a meeting and returned much later. Not the hotel's fault, but found that two high school basketball teams and a high school choir were staying at the hotel. Needless to say they kinda took over everywhere downstairs. Besides the normal amount of noise generated by teens was... More 

Helpful?
1 Thank sunni014
KanaHotelGroup, Manager at Comfort Suites, responded to this review

We are glad you had a nice stay here and we would like to thank you for your good review. We hope you return again soon. More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very nice property and very accommodating especially Donna who oversees the morning breakfast- we had our men's and women's basketball teams eating for a couple of days and she couldn't do enough to help us! Great hospitality for such a large group! She really helped make our stay a good one!

Helpful?
1 Thank Terry B
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online survey and sharing your experience with us regarding your recent stay with us. We very much appreciate and value your feedbackl and will share it with our team - especially Donna. Your survey responses will serve as encouragement to all of our staff as we strive to... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 5, 2016

Rooms were clean and comfortable, plenty of fresh towels and coffee. Had two queen beds with couch. Room temperature was easy to control and quiet. Had free wifi and ample sockets for charging all your devices. Breakfast was great and well stocked. We stay here at least twice a year.

Helpful?
1 Thank John M
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for takig the time to share your experience regarding your recent stay at our hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 6, 2015 via mobile

I was driving cross country and Texas kicked my butt. I stopped in here to get some sleep and it was a nice place. The heater wasn't working and I was moved to a nearby room. Thankfully that heater worked. The weather had just changed so I guess they were not aware of some of their heaters were not working... More 

Helpful?
1 Thank Aaron S
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Vslued Guest, Thank you for taking the time to complete our online survey with such positive feedback! I have shared your comments with my team, and they join me in thanking you for your kind words. We take pride in our hotel and the sergices we provide ad we are so glad you enoyed your stay. We are looking... More 

Bradfordwoods, Pennsylvania
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 2, 2015 via mobile

We loved this motel. The staff was helpful. The breakfast was real eggs and Jimmy Dean sausage patties! The dining room lady was awesome and very positive toward every guest. Close by was a Pep Boys where we rotated our tires and got an oil change. Good Mexican restaurant just up the street. We stopped here on a 13 different... More 

Helpful?
1 Thank DarterDan
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your... More 

Fort Worth, Texas
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed November 11, 2015

Quiet hotel, beds were comfortable, clean room. Outside doors in hall a bit banged up but inside of room all is well. The free breakfast had hot items like scrambled eggs & bacon, sausage. The breakfast attendant was helpful & kept items replenished. Upon arrival our room smelled of smoke. The manager quickly placed us in a room that did... More 

Helpful?
1 Thank Laurel K
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest Thank you for taking the time to complete our online TripAdvisor survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More 

Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 20, 2015

I never write reviews but I feel like these guys earned it; I recently stayed here 2 weeks for work and I gotta say This hotel is the most up to date and modern hotel in probably all of Abilene. They appear to have renovated the rooms and bathrooms (walk in shower that's actually tastefully done) They have USB plug... More 

Helpful?
2 Thank Rams S
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our online TripAdvisor survey with such positive feedback. On behalf of our entire team, I am writing to let you know how delighted we were to receive your kind words of praise regarding our facilities and comfort of your suie during your recent visit to our hotel. We accommodate... More 

Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 14, 2015

I booked a room through Expedia for October 10th and did not pay attention to my confirmation text. Once, I arrived at the hotel (2:30 am) the lady stated Expedia booked it for the 24th and they have made that mistake several times before. I explained that I booked it for the 10th and if she could switch the days... More 

Helpful?
1 Thank LondieP214
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us about your experience at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you raised regarding the discrepancy in reservation dates of your reservations with our Night Auditor and the rest of... More 

Midland, Texas
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 4, 2015 via mobile

I was so excited to book here as everywhere it says its pet friendly the lady who I talked to at 1025 pm was so so rude. It made me not want to stay here after all i asked her i needed a pet friendly 2 queen room all she sayed we are not pet friendly and no pets allowed... More 

Helpful?
1 Thank Soledad M
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to share you experience with us regarding your interest in staying at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issue you raised regarding the inconsideration of the Front Desk Associate - and after discussing... More 

Wylie, Texas
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 21, 2015

I arrived on 09/18 around 11:45pm and there was no parking. Michelle (the lady who checked me in) gave up her parking spot so I didn't have to keep circling the hotel to find a space. She was super friendly to me and everyone else that was checking in at this time. I wanted to mention this to the manager... More 

Helpful?
1 Thank dsiamblessed
Nayna P, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, We would like to thank you for taking the time to complete our online TripAdvisor survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the... More 

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