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La Quinta Inn & Suites Abilene Mall

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La Quinta Inn & Suites Abilene Mall
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197 Reviews from our TripAdvisor Community

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Showing 196: English reviews
Bay City, United States
Level Contributor
65 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We arrived the night before last and the manager greeted us with a smile. The room was in perfect order, and the breakfast was hot and ready the next morning. The parking lot was full but well lit. Driving to Colorado from the Houston area, this was a nice spot to stop and rest for the evening.

Helpful?
Thank Andrew S
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Love that the La Quinta Hotels accept pets! Stayed here one night and hotel was clean and room was very comfortable. Loved the complimentary breakfast and the friendly staff. Located in a convenient location.

Helpful?
Thank M9262MWdianeb
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We take great pride in providing the very best customer service to our guests and their pets. We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Abilene, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

My email to the General Manger: Devang: We were very disappointed with our stay with you on July 30. We stayed in rooms 315 and 317. Room 317 had a strong odor of dog urine which I reported to your front desk. Since the children were already bathing my daughter decided she would not change rooms. I reported this again... More 

Review collected in partnership with La Quinta

Helpful?
Thank John C
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our hotel John. We have addressed the issues you experienced during your stay. We take pride in providing the very best customer service to our guest and we dropped the ball during your visit. We would have preferred to move you different rooms, but also understand the challenge families face having to move... More 

Briggs, Texas
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Every staff member was friendly and efficient but the shared parking was really not fun to deal with. There were a lot of work trucks pulling trailers that blocked the parking spaces. We were here for five days with a full sized truck coming in late after the horse show ended. Finding a spot was always an adventure. The room... More 

Helpful?
Thank rodeo01
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you taking time to review our hotel. Parking can prove to be difficult when we are hosting large events. We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Dallas, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here one night. The room was clean . This hotel is fairly new and modern construction. Pet friendly and in a real nice area. The complimentary breakfast was top notch. Service was good and I would recommend this location for your lodging.

Helpful?
Thank gerardb58
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our hotel. We take great pride in providing the very best customer service to all our guest. We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Spring, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed July 14, 2016

Horrible stay at Wingate, our family went to La Quinta at 9 AM Sunday morning to book us a room. Sweet receptionist had a room ready for us at 9:30 AM! Amazing the treatment we received, just the opposite from Wingate! After checking in, we had a problem with the toilet and receptionist had been out of town and had... More 

Helpful?
Thank kathywinn2016
Amos D, Director of Sales at La Quinta Inn & Suites Abilene Mall, responded to this review

Hello and Thank You very much for the very kind words regarding the LaQuinta Inn and Suites Abilene Mall. We are thrilled to hear about your fantastic experience at our hotel and are glad that our staff was able to make your stay a memorable one. We look forward to having you stay at our our hotel in the near... More 

Level Contributor
7 reviews
5 of 5 stars Reviewed July 12, 2016

We like staying at LaQuinta hotels because they are pet friendly and don't charge stupid high fees for pets . The location is good. It has easy access, good parking and the service was fast and friendly

Helpful?
Thank SGITexas
Fort Lauderdale, Florida
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 8, 2016 via mobile

July 5, 2016 We have been staying at LaQuinta's all across the southern states. This hotel had the dirtiest room of all. As a Registered Nurse I always do a quick wipe down of the room. In this room I found dried urine on the bottom of the toilet seat, hair in the tub, dirty TV remote and light switches.... More 

Helpful?
Thank Leaislandgirl
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank You for taking time to review our hotel. I have reviewed our communications book and no complaint was registered by you until you checked out of the hotel. Our team takes great pride in providing the very best customer service to all our guests and would have moved you to another room immediately. We would never allow a guest... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed July 4, 2016 via mobile

Clean but the beds are worn out. They sag and are very hard. They do not appear to be the pillowtop that they advertise. Everything was unplugged in our room. Lamps, microwave, refrigerator. Weird. I also killed two roaches. The two maids knocked on the door at 10 and said it was chkout time. No, checkout is 12 noon! When... More 

Helpful?
Thank Teresa J
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you Teresa for taking time to review our hotel. Looks like we dropped the ball during your recent stay. We take great pride in providing all our guests with the very best customer service. Please call me, I would like to visit with you about your recent stay 325-437-4832. Amos Davis Director of Sales More 

Los Angeles, United States
1 review
4 of 5 stars Reviewed July 4, 2016

I stayed for three full weeks. This was my third time having an extended stay at this hotel. I enjoyed a clean and comfortable room; and it was a VERY friendly, helpful staff. Not expensive, but the business office computer and printer was somewhat lacking.

Review collected in partnership with La Quinta

Helpful?
Thank Jeffrey Pete S
214amos, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you Jeffrey for taking time to review our hotel. I will pass your comments on to our front desk staff and housekeeping. We take great pride in providing our guests with the very best customer service. I have notified our maintenance staff to look at the computers and printers in our business center to ensure they are working properly.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 Catclaw Dr, Abilene, TX 79606-1500
Location: United States > Texas > Abilene
Price Range: $95 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Business Hotel in Abilene
#7 Family Hotel in Abilene
#7 Romantic Hotel in Abilene
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