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La Quinta Inn & Suites Abilene Mall

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La Quinta Inn & Suites Abilene Mall
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201 Reviews from our TripAdvisor Community

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Showing 200: English reviews
Hewitt, Texas
Level Contributor
5 reviews
2 of 5 stars Reviewed yesterday NEW

After many stays at LaQuinta, I found this one to be lacking in leadership. Front desk and check-in was a joke. The staff ignores the person standing in front of the desk in order to talk with a potential gust. One would think money in hand would be more advantageous. Very slow and poorly ran.

Review collected in partnership with La Quinta

Helpful?
Thank JamesPless
Plano, United States
1 review
3 of 5 stars Reviewed 1 week ago

I love La Quinta for their beds, as they are very comfortable. However, this hotel was a bit more expensive than most in the same category. In addition, the parking at this location is a mess, as there are 3 hotels right next to each other. The staff was very accommodating and did a great job.

Review collected in partnership with La Quinta

Helpful?
Thank Sherrina P
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Sherinna!! Come stay with us again the next time you are in Abilene. I will pass your comments on to our staff. Amos Davis Director of Sales More 

Manning, South Carolina
Level Contributor
102 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

clean hotel, l above average LaQuinta ,good Wi-Fi, clean laundry area and good area for walking dogs, stayed while working in area would definitely stay again staff very friendly, clean property, pet owners could help more

Helpful?
Thank William J
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks William!! We look forward to serving you again the ext time you travel to Abilene. Amos Davis More 

Abilene, Texas
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

First off, the "when did you travel" time menu on this website did not allow me to accurately declare when I was at the hotel, but I am certain that the hotel is even better now than when I was there - which was quite a long time ago. I stayed at this hotel when I was interviewing for a... More 

Helpful?
Thank DAVE8813
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Dave!! We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Bay City, United States
Level Contributor
81 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 21, 2016 via mobile

We arrived the night before last and the manager greeted us with a smile. The room was in perfect order, and the breakfast was hot and ready the next morning. The parking lot was full but well lit. Driving to Colorado from the Houston area, this was a nice spot to stop and rest for the evening.

Helpful?
Thank Andrew S
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks Andrew. We take great pride in providing the very best service to our guests. We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 3, 2016

Love that the La Quinta Hotels accept pets! Stayed here one night and hotel was clean and room was very comfortable. Loved the complimentary breakfast and the friendly staff. Located in a convenient location.

Helpful?
Thank M9262MWdianeb
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We take great pride in providing the very best customer service to our guests and their pets. We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Abilene, United States
1 review
2 of 5 stars Reviewed August 2, 2016

My email to the General Manger: Devang: We were very disappointed with our stay with you on July 30. We stayed in rooms 315 and 317. Room 317 had a strong odor of dog urine which I reported to your front desk. Since the children were already bathing my daughter decided she would not change rooms. I reported this again... More 

Review collected in partnership with La Quinta

Helpful?
Thank John C
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our hotel John. We have addressed the issues you experienced during your stay. We take pride in providing the very best customer service to our guest and we dropped the ball during your visit. We would have preferred to move you different rooms, but also understand the challenge families face having to move... More 

Briggs, Texas
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed July 30, 2016

Every staff member was friendly and efficient but the shared parking was really not fun to deal with. There were a lot of work trucks pulling trailers that blocked the parking spaces. We were here for five days with a full sized truck coming in late after the horse show ended. Finding a spot was always an adventure. The room... More 

Helpful?
Thank rodeo01
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you taking time to review our hotel. Parking can prove to be difficult when we are hosting large events. We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Dallas, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2016

We stayed here one night. The room was clean . This hotel is fairly new and modern construction. Pet friendly and in a real nice area. The complimentary breakfast was top notch. Service was good and I would recommend this location for your lodging.

Helpful?
Thank gerardb58
Amos D, Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thank you for taking time to review our hotel. We take great pride in providing the very best customer service to all our guest. We look forward to serving you again the next time you travel to Abilene. Amos Davis More 

Spring, Texas
Level Contributor
5 reviews
5 of 5 stars Reviewed July 14, 2016

Horrible stay at Wingate, our family went to La Quinta at 9 AM Sunday morning to book us a room. Sweet receptionist had a room ready for us at 9:30 AM! Amazing the treatment we received, just the opposite from Wingate! After checking in, we had a problem with the toilet and receptionist had been out of town and had... More 

Helpful?
Thank kathywinn2016
Amos D, Director of Sales at La Quinta Inn & Suites Abilene Mall, responded to this review

Hello and Thank You very much for the very kind words regarding the LaQuinta Inn and Suites Abilene Mall. We are thrilled to hear about your fantastic experience at our hotel and are glad that our staff was able to make your stay a memorable one. We look forward to having you stay at our our hotel in the near... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 Catclaw Dr, Abilene, TX 79606-1500
Location: United States > Texas > Abilene
Price Range: $95 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Business Hotel in Abilene
#7 Family Hotel in Abilene
#7 Romantic Hotel in Abilene
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