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La Quinta Inn & Suites Abilene Mall

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La Quinta Inn & Suites Abilene Mall
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214 Reviews from our TripAdvisor Community

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Showing 213: English reviews
Lubbock, United States
Reviewed 1 week ago

We used the meeting room for a continuing education class on a Saturday along with our stay. Our Hostess - Joslyn was just out of this world. Could not have been treated any nicer. Facility is under renovation and will be a 5 star when completed. Joslyn is already a 5 star.

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Helpful?
Thank scottwQ5126VY
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our property Scott. We are excited about the new look our property will have. We look forward to serving you again and I will pass your compliments on to Joslyn. Amos Davis General Manager

San Marcos, United States
Reviewed 1 week ago

This is an older hotel. That translates to larger rooms. It is in great shape and it is getting remodeled. It promises to be even nicer than it already is. The breakfast is another added bonus. This hotel is just a couple of minutes away from my family, so the location makes it a plus as well.

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Thank 986neile
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We are excited about our new look and we look forward to your next visit. Our goal is to provide every customer with the very best experience when they stay with us. Amos Davis General Manager

San Antonio
Reviewed 2 weeks ago via mobile

They are in the process of remodeling, but it was a nice value. We loved the hot breakfast and I enjoyed the coffee. We definitely will stay here again. The service was terrific! The friendly staff took care of all our needs.

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Helpful?
Thank hoopdog210
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel!! we take great pride in providing our guest the very best experience when they stay with us. We look forward to serving you again the next time you travel to Abilene. I will pass your compliments on to our staff. Amos Davis General Manager

Allen, United States
Reviewed 3 weeks ago

I had made a reservation with Hotels.com and selected a reduced rate for another hotel. However, upon arrival my room wasn't ready and I had less than an hour to freshen up before a business engagement. I drove to La Quinta located on the South Side of Abilene and the employee was able to service our needs. Even though I...

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Helpful?
Thank R6536LSchristianf
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We take great pride in providing the very best customer service. We hope you will choose us again the next time you travel to Abilene. Amos Davis General Manager

Reviewed 4 weeks ago via mobile

Friendly staff. Very attentive. Hot breakfast was very good. Comfortable beds. Big rooms. In the middle of a major remodel but good plan to not affect the guests. Only reason I didn't give it a 5. Would definitely stay here again. Lots of restaurants nearby.

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Thank Bill M
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Bill. Good to hear our renovation plan is working well. We look forward to showing you the finished product the next time you travel to Abilene. I will pass your compliments on to our staff. Amos Davis General Manager

Austin, Texas, United States
Reviewed October 28, 2016 via mobile

This is a nice stop that is clean and convenient in Abilene. The hotel could use a little work but overall satisfactory. The hotel is located right down the freeway from many decent restaurants and is easily accessible.

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Thank Krista B
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Krista. You will be pleased to know the hotel is currently under complete renovation. We look forward to showing you are new look the next time you travel to Abilene. Amos Davis General Manager

Coldspring, Texas
Reviewed October 27, 2016 via mobile

Among La Quintas, this was very good. The front desk staff, (Destiny and Elizabeth) were exceptional! The room was clean and quiet. The bed was comfy. We had an excellent night. In Abilene, this will be our first choice. If you are looking for a reasonable clean stay in Abilene, consider this one.

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Thank bureaucrat377
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel. We take great pride in providing our guests the very best experience. I will pass your compliments on to Destiny and Elizabeth. Amos Davis General Manager

Rowlett, United States
Reviewed October 19, 2016

internet did not work. Ice machine on our floor did not work. bathroom sink cracked and repaired. Bath supplies were a bit substandard. AC struggled to keep the room cool. Cleanliness and staff were good, but it appears LaQuinta may be going a bit downhill.

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Thank Robert L
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Thanks for taking time to review our hotel Robert. You will be pleased to know that the hotel is currently under complete renovation. You will be very pleased the next time you travel to Abilene. We take great pride in providing the very best Customer service and it looks like we dropped the ball on your recent stay. We look...

Amarillo, Texas
Reviewed October 17, 2016

The front desk staff was very friendly. The lobby area is nice and clean. Our room was a king suite. The room was spacious. However, the sofa bed was broken. My son just slept on the sofa. Also, behind the sofa, between the wall and sofa had not been vacuumed. There was Q-tips and "gunk" behind the sofa. It is...

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Helpful?
Thank Angela G
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Angela Thanks for taking time to review our hotel. We are currently under a complete renovation and all the sofa beds will be replaced. We look forward to showing you our new look the next time you travel to Abilene. Amos Davis General Manager

Sarasota, Florida
Reviewed October 15, 2016

2 dogs and 2 humans we have stayed at this hotel multiple times and I will not be staying again, unless they do a major renovation and take care of the hotel. For years this hotel has been clean. Inside and out. This time we arrived to a parking lot that was covered with trash, the entrance had a vomit...

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Thank 2013sylvia
Amos D, General Manager at La Quinta Inn & Suites Abilene Mall, responded to this review

Good Morning Sylvia Thanks for taking time to review our hotel. Looks like we dropped the ball on your recent stay. Please know that the hotel is currently under going a complete renovation and we look forward to showing you our new look the next time you travel to Abilene. We take great pride in providing the very best customer...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Abilene Mall

Address: 3018 Catclaw Dr, Abilene, TX 79606-1500
Location: United States > Texas > Abilene
Price Range: $93 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Abilene Mall 2.5*
Number of rooms: 72
Reservation Options:
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Hotel Style:
#6 Business Hotel in Abilene
#7 Romantic Hotel in Abilene
#7 Family Hotel in Abilene
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Questions & Answers

Questions? Get answers from La Quinta Inn & Suites Abilene Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I believe that you cannot go wrong choosing ANY room here.”
 of 5 bubbles DAVE8813, Aug 25, 2016 | Read review
“Ask for an end room to avoid elevator traffic...VERY loud at night.”
 of 5 bubbles rodeo01, Jul 30, 2016 | Read review
“The HVAC units can be set on a high fan setting to provide "white noise" if needed.”
 of 5 bubbles MargaretW291, Dec 3, 2015 | Read review
“Choose Room On Upper Floor Away From Elevator”
 of 5 bubbles CDM49, Oct 2, 2015 | Read review
“I have stayed here twice - Jan & Feb. Got the best wi-fi results from the 1st floor.”
 of 5 bubbles 58carlosj, Mar 1, 2015 | Read review
5 of 5
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