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Residence Inn Abilene

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Residence Inn Abilene
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299 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Very friendly. Clean rooms. Lots of breakfast items to choose from. Coffee and popcorn in the evenings. Swimming pool was very clean. Safe area to over night. Nice area to sit outside at night. Bar b que grills available. Nice and welcoming entrance area to visit with friends.

Helpful?
Thank Marla C
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 1 week ago

I was in Abilene on business for 1 night. The Residence Inn was very clean and well-maintained. They had a complimentary happy hour the Monday night I was there, but the wine was undrinkable. I stayed in a suite, which was very large and clean. Didn't use the gym or the pool, so can't speak to those.

Helpful?
Thank AmoBK
Yuma, Arizona
Level Contributor
58 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Property appears new and fresh, a good showing for the brand. Room was all that was expected, breakfast was good, welcome was friendly enough. What turned this stay from excellent into "meh" was the rude night clerk on the night of Thursday 30 June. She answered with gestures instead of words and performed with apparent bare minimum attitude, which I... More 

Helpful?
Thank Mike G
David B, Assistant General Manager at Residence Inn Abilene, responded to this review

Mike B: Thank you for bringing this to our attention. We take matters such as this very seriously. Our #1 priority is our guests, & I am humbly apologetic you were treated rudely. I would like to speak to you in regards to this situation further. The General Manager & I are always available. I assure you, this matter will... More 

Ridgeland, Mississippi
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

We just spent a very pleasant four days, three nights with the Abilene Residence Inn as our home base. It was a very enjoyable experience from check-in to check-out. Very clean property with friendly and accommodating staff. Will certainly consider staying there on our next visit to the area.

Helpful?
Thank JRBOCB
Waco, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2016

We are a family of 6 with small children, so we can be high maintenance. The staff was cheerful and responsive when we had needs such as extra blankets and pillows, etc. the size of our room was wonderful! The lobby had a pleasant atmosphere, and the fitness room was nice with personal screens for each of the three machines.

Helpful?
Thank 4EMB6
David B, Assistant General Manager at Residence Inn Abilene, responded to this review

4EMB6: Thank you so much for taking the time to share your review! We do appreciate each of our guests reviews, & it looks like we had a positive impact on your stay. Each of us take ownership of our hotel, & I am pleased the staff was friendly & helpful! Please know we welcome you & your family the... More 

Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 8, 2016 via mobile

A really quiet comfortable place. The kind of hotel I have come to expect from a Marriott property. The room was large and comfortable. The bed was clean and comfortable. The kitchen was well appointed. The free breakfast was filling and tasted great. The coffee was better than I expected. Overall a great stay. I would not hesitate to stay... More 

Helpful?
Thank grifthom
David B, Assistant General Manager at Residence Inn Abilene, responded to this review

Grifthom: Thank you so much for taking the time to review Residence Inn by Marriott Abilene! I am thrilled to read you had a great stay at our hotel, enjoyed our buffet breakfast & coffee! Our General Manager, Denise Worley, & myself are delighted to hear that our guests enjoy our hotel as much as we do. Positive words keep... More 

boston, ma
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 4, 2016

The Residence Inn was very comfortable, few little hiccups with our room but were easily moved to another room. Staff was great, always a very friendly and social atmosphere. Great area very good location....

Helpful?
Thank Richard B
David B, Manager at Residence Inn Abilene, responded to this review

Richard B: Thank you for taking the time to review Residence Inn by Marriott Abilene! I am glad to see our staff was prompt in getting you to a new suite, we strive to make each guest a priority & it looks like we've succeeded with you! We welcome you back to Residence Inn anytime you find yourself in Abilene... More 

Houston, Texas
1 review
5 of 5 stars Reviewed June 2, 2016

Denise, David, Luis, Kattie and all the staff treat you like family. I had the pleasure of staying here several times. Things can go wrong at every hotel, but the difference is that they make things right. I had a shingle fall on my car in a bad windstorm at this property. They went above and beyond to make things... More 

Helpful?
Thank gvaughn50
David B, Assistant General Manager at Residence Inn Abilene, responded to this review

Carol: You ARE family! Yes, things will inevitably go wrong at the worst possible time, but we are a proactive & do our best to serve our guests & to treat them like they are family. You were so gracious & kind; we appreciate you returning to Residence Inn Abilene! Guests like you keep us motivated to keep moving the... More 

Abilene, Texas
1 review
5 of 5 stars Reviewed May 29, 2016

My room was very nice and clean, the breakfest was amazing, the staff here has the best hospitality you can get! david, kerri, and denise were awesome they were very down to earth and they went the extra mile to make sure my stay was very pleasent,

Helpful?
Thank ririaaliyah33
David B, Manager at Residence Inn Abilene, responded to this review

Ririaaliyah, Thank you so much for taking the time to review Residence Inn by Marriott Abilene! It was wonderful to have seen you again, & see just how much the baby has grown! Guests like you make our job so much more than a job, service has always been my passion, & I can honestly say Kerri strives for perfection.... More 

Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 25, 2016 via mobile

This is my go to hotel when I'm in Abilene. Not only that it is one of my favorites in all the Marriott chain. The front desk is always friendly. Active GM that cares. Great mix and mingle in the evening. Outdoor pool and good big area, yiu can cook out as well on grill. Big spacious rooms.

Helpful?
Thank Mike B
David B, Manager at Residence Inn Abilene, responded to this review

Mike B: Thank you for taking the time to review Residence Inn Abilene! We appreciate the positive remarks about our hotel, each of us work diligently to create a great guest experience, & it looks like we succeeded with you! Our General Manager, Denise Worley, is always willing to help in every department, & I am glad her enthusiasm is... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Abilene

Address: 1641 Musgrave Blvd, Abilene, TX 79606 (Formerly Residence Inn Marriott Abilene)
Location: United States > Texas > Abilene
Price Range: $105 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Abilene 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Residence Inn Marriott Abilene Hotel Abilene
Hotel Style:
#3 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#8 Family Hotel in Abilene
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