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Residence Inn Abilene

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Residence Inn Abilene
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306 Reviews from our TripAdvisor Community

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Showing 305: English reviews
Ennis, Montana, Usa
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

We stay at this room for 3 nights and since my flight arrived late so we wake up late and next day there's a women knock door for housekeeping and we approach the door said sorry can you come back after 1pm and she seems really unhappy about that and the last night when we come back, we found out... More 

Helpful?
Thank Sophia T
Hillsboro, Texas
1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

Me, my mom and son stayed a week here. It was nice, clean and very roomy. We had the 2 bedroom suite. The balcony was an added bonus. Breakfast was good and easy. Enjoyed the afternoon drinks and small meal. It was convenient, when we didn't want to go out.

Helpful?
Thank Biddyboo73
David B, Manager at Residence Inn Abilene, responded to this review

Biddyboo73: Thank you for sharing your experience at the Residence Inn Abilene through the Guest Satisfaction Survey. As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. That's what sets a Residence apart from... More 

Houston, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After a not so great hotel in Amarillo I was hoping to score better and our stay here was no disappointment. From the lovely lobby to the clean, quiet halls to our nicely appointed suite with a super comfy King, I was able to take refuge from our long drive. Abene is a great place to visit and the people... More 

Helpful?
Thank Iteachtlc
1 of 5 stars Reviewed 1 week ago

The Staff... First of all, the manager Denise goes from spunky and charismatic to rude and obtuse on the drop of a hat when you challenge her with anything having to do with the inter-workings of the hotel. The rest of the staff is nice enough, but after dealing with them, you realize that they are just patronizing you. The... More 

Helpful?
Thank Zach P
Frisco, Texas
Level Contributor
85 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Convenient location right off of I 20. The hotel looks aged in the photos, it's not, it's brand new. Incredibly comfortable and inviting rooms, well insulated from traffic noise from interstate. From desk staff were outstanding. Everything was great, Even being on the north side of town, you can get to the growing southwest area of town, or the retail... More 

Helpful?
Thank TXMajellan
David B, Manager at Residence Inn Abilene, responded to this review

TXMajellan: Thank you for sharing your experience at the Residence Inn Abilene through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to inspire... More 

Silver City, New Mexico
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This quiet hotel had easy access from I-20. We were greeted with green apples, water and coffee and a kind reception. Our beautiful, spacious room was cool upon our arrival. We were carrying a special treat for my mom and it had a full refrigerator freezer. In the morning I took a swim in the quiet pool overlooking a basketball... More 

Helpful?
Thank marig0ld77JFK
David B, Manager at Residence Inn Abilene, responded to this review

Dear marigOLd77JFK, Thank you for sharing your experience at the Residence Inn Abilene through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the team to continue to... More 

Grapevine, Texas
1 review
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful stay! The staff is very friendly and the breakfast is wonderful...waffles, fruit, whipped cream, eggs, sausage -all delightful! The hotel itself is a very nice, clean property and the rooms are beautifully decorated. Great place to stay! One tip - if you need extra bedding or pillows, be sure to ask before housekeeping goes home for... More 

Helpful?
Thank debraly2016
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Very friendly. Clean rooms. Lots of breakfast items to choose from. Coffee and popcorn in the evenings. Swimming pool was very clean. Safe area to over night. Nice area to sit outside at night. Bar b que grills available. Nice and welcoming entrance area to visit with friends.

Helpful?
Thank Marla C
David B, Assistant General Manager at Residence Inn Abilene, responded to this review

Marla C: Thank you so much for taking the time to review Residence Inn by Marriott Abilene! I am excited to see you enjoyed our hotel--we strive to give each guest a memorable experience, with those little extras to impress our guests! I will be happy to pass your review along to the team to ensure they are continuously motivated... More 

Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 20, 2016

I was in Abilene on business for 1 night. The Residence Inn was very clean and well-maintained. They had a complimentary happy hour the Monday night I was there, but the wine was undrinkable. I stayed in a suite, which was very large and clean. Didn't use the gym or the pool, so can't speak to those.

Helpful?
Thank AmoBK
David B, Manager at Residence Inn Abilene, responded to this review

AmoBK: Thank you for taking the time to review Residence Inn by Marriott Abilene. I am glad to see you were pleased with your overall stay, minus the wine. I will be checking with our Social Hostess, Ms. Carolyn, about future wine selections for our guests. I hope you take the time to stay with us again if ever your... More 

Yuma, Arizona
Level Contributor
59 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed July 1, 2016

Property appears new and fresh, a good showing for the brand. Room was all that was expected, breakfast was good, welcome was friendly enough. What turned this stay from excellent into "meh" was the rude night clerk on the night of Thursday 30 June. She answered with gestures instead of words and performed with apparent bare minimum attitude, which I... More 

Helpful?
Thank Mike G
David B, Assistant General Manager at Residence Inn Abilene, responded to this review

Mike B: Thank you for bringing this to our attention. We take matters such as this very seriously. Our #1 priority is our guests, & I am humbly apologetic you were treated rudely. I would like to speak to you in regards to this situation further. The General Manager & I are always available. I assure you, this matter will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Laundry Service

Additional Information about Residence Inn Abilene

Address: 1641 E Musgrave Blvd, Abilene, TX 79601-2140 (Formerly Residence Inn Marriott Abilene)
Location: United States > Texas > Abilene
Price Range: $111 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Abilene 3*
Number of rooms: 117
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Also Known As:
Residence Inn Marriott Abilene Hotel Abilene
Hotel Style:
#3 Romantic Hotel in Abilene
#4 Business Hotel in Abilene
#8 Family Hotel in Abilene
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