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Hilton Garden Inn Abilene

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Hilton Garden Inn Abilene
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359 Reviews from our TripAdvisor Community

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Showing 356: English reviews
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Hotel was very nice. The room was clean, check in/out process went smooth. The a/c unit works great.. but we felt it may have gone off in the night while sleeping (unsure) it seemed to get warmer over night, but not greatly uncomfortable. Staff was super friendly, food was very good. Did not hear a lot of noise, but took... More 

Helpful?
Thank Dee G
Dallas, Texas
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed there over the weekend and it is a nice hotel. The girl who checked us in was nice and the lobby area and room was clean and updated. I would stay there again even though they do have an employee that needs to learn customer service or just basic manners. My daughter decided to get some money from the... More 

Helpful?
Thank Gma58
DeLeon Texas.
1 review
5 of 5 stars Reviewed 1 week ago

I attended the west texas fair in Abilene. The hotel was convenient to that location and had all the amenities desired. The management and staff were helpful and the premises were in excellent condition. I would recommend this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Paul L
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad you enjoyed staying here with us at the Hilton Garden Inn Abilene when you went to the fair. Thank you for your good review and we look forward to seeing you again. More 

Midland, Texas
1 review
2 of 5 stars Reviewed 2 weeks ago

Very disappointed in our room and the staff. Bed looked like it had been used. Wasn't fresh looking. Staff was not friendle or very informative. Was very disappointed in this stay. This hotel was not up to Hilton Garden Inn standards. Will not be staying there again.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank lindafC4004GH
Coppell, Texas, United States
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed in this hotel multiple times over the last two years typically for 2-3 nights at a time. Am so impressed with their made-to-order breakfast. Both the quality of the food and the service were excellent. We stay in Hilton brand hotels several times a month; already hit Hilton diamond status again by September for 2017. We have... More 

Helpful?
Thank Becky P
Amarillo, Texas
2 reviews
3 of 5 stars Reviewed 3 weeks ago

TV's are too small. They just upgraded the thermostats in the room so that the cooling/heating shuts off when you leave the room. Unfortunately they do not know when you are there and sleeping. NO GOOD!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Richard S
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for taking the time to write a review about your recent stay with us. We appreciate your feedback and apologize that you were disappointed in the condition of your room temperature. The next time you have the opportunity to travel to the area, I hope that you will be our stay again. More 

Waco, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is an honor to the Hilton brand. Not only is the staff first rate (thanks Shane), but the food and service in the restaurant is a solid three star. Had blackened salmon this evening with a homemade horseradish sauce. Excellent! This is one of those incredible finds that you brag about how you found in a side street... More 

Helpful?
Thank Angler F
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We are glad you enjoy staying here at the Hilton Garden Inn Abilene and think so highly of us. Please return again soon. Thank you for your good review. More 

Pensacola, United States
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

It is always a pleasure to stay at the Abilene Hilton Garden Inn! The staff is always friendly and accommodating! I love the new outdoor patio! I look forward to a brisk night to enjoy the fire pit! If you have to visit Abilene, this is the hotel to use.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rebecca P
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Thank you for returning to stay here at the Hilton Garden Inn Abilene. Your good review is appreciated and we are looking forward to seeing you again. More 

Level Contributor
206 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

A wonderful example of a professionally, operated hotel! Great reception desk, manned by exceptional employees. Beautiful lobby, with welcoming atmosphere. The breakfast room is handled by Jessica, and she does her best, to insure everyone's stay is pleasurable. Rooms are typical Hilton, comfortable and well designed. All in all, my favorite Hotel in Abilene.

Helpful?
Thank johnwesleyharden
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

We thank you for making us your favorite hotel in Abilene. We look forward to seeing you again here at the Hilton Garden Inn Abilene. Your good review is appreciated and so is your business. More 

Brownfield, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016

Floors were not clean, had to ask for extra bedding for gold out couch. Hair still in sink and bathtub. The patio area was a mess with trash and glasses and had not been cleaned up. The front desk staff was quick and not overly excited to greet people. I will say, the pool guy was absolutely amazing. The pool... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robin B
KanaHotelGroup, Manager at Hilton Garden Inn Abilene, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our Hilton Garden Inn Abilene Hotel is within walking distance to the Mall of Abilene and shopping area. We are in an ideal location with easy access to all three major colleges in Abilene and the top Abilene attractions. We offer complimentary WiFi and a 24 business center along with clean and comfortable rooms to help you enjoy your Abilene visit. ... more   less 

Additional Information about Hilton Garden Inn Abilene

Address: 4449 Ridgemont Dr, Abilene, TX 79606-8703
Location: United States > Texas > Abilene
Price Range: $110 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Abilene 3*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Hotels.com, Expedia, Booking.com, Hotwire, Orbitz, TripOnline SA, Priceline, Travelocity and Odigeo so you can book your Hilton Garden Inn Abilene reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Abilene Hotel Abilene
Hotel Style:
#7 Business Hotel in Abilene
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