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Hampton Inn Abilene

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Hampton Inn Abilene
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261 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Minneapolis
5 of 5 stars Reviewed 3 days ago NEW

Great breakfast, great service, great location. Lots of places to eat nearby, as is a mall. Breakfast at hotel was excellent -- biscuits and gravy was best I've had. Everything about the hotel was great, especially the service. Another excellent Hampton Inn!

Review collected in partnership with Hampton

Helpful?
Thank Randy M
O'Donnell,tx
1 review
4 of 5 stars Reviewed 1 week ago

Good place... Good beds... Breakfast is always good at Hampton. The online check in is fast and easy to use... Can't go wrong staying here. I am a Hampton Inn frequent customer because they are all usually good places.

Review collected in partnership with Hampton

Helpful?
Thank 932cowgirl1988
Mansfield, TX
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This is your standard HI, but a bit dated. There were screw holes in the wall, etc. Overall, it was a good stay except for multiple crickets. Can't be helped, though. I hear that staying on an upper floor helps. I only saw three during my stay. The bed was so luxurious, towels thick, shower hot, so I was happy.

Helpful?
Thank TravelingRN16
TMIHospitality1, Manager at Hampton Inn Abilene, responded to this review

Dear TravelingRN16, Thank you for reviewing the Hampton Inn Abilene. It's great to hear you found our beds comfortable. However, I apologize the condition of our hotel fell below your expectations, and I am very sorry for the crickets you encountered. Your comments have been shared with my staff and management team for future improvements. We hope that you will... More 

West Texas Area
1 review
1 of 5 stars Reviewed 3 weeks ago

Serve poor rude. Staff did not care. Room service delayed & still had to wait over 2 hours after requested service. Did not honor 100% guarantee policy. Will never stay again at this hotel. Hotel staff need be all replaced.

Review collected in partnership with Hampton

Helpful?
Thank gene0r
TMIHospitality1, Manager at Hampton Inn Abilene, responded to this review

Dear Gene0r, I appreciate you taking time to fill out a review. I am very sorry we did not provide you with the service you expected and deserved. I'm especially sorry if my front desk staff came across as anything but friendly and genuine. It is our goal to provide exceptional service to our guests, so all feedback is appreciated... More 

Round Rock, Texas, United States
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel room was extremely quiet. Could not hear neighbors TV or conversations, which is very nice after a long day. Breakfast was very good for a complimentary breakfast. Staff was extremely friendly all throughout our stay.

Review collected in partnership with Hampton

Helpful?
Thank Barb F
Dallas, Texas
1 review
1 of 5 stars Reviewed 3 weeks ago

Hotel is infested with crickets and beetles. If you stay here, stay on fourth floor. Hotel staff said they were migrating?!? I would avoid the fall if there is any truth to this about the bugs migrating.

Review collected in partnership with Hampton

Helpful?
Thank karam505
TMIHospitality1, Manager at Hampton Inn Abilene, responded to this review

Dear Karam505, Thank you for your feedback. We apologize for the inconvenience. I know it is not a good feeling to find them in your room or anywhere else for that matter. Our area is currently seeing an influx in the cricket population. We are working diligently to keep this from affecting our guests. We hope that you will allow... More 

San Antonio, United States
2 reviews
5 of 5 stars Reviewed August 21, 2016

excellent hotel.. excellent service.. clean rooms.. the staff extremely accomodating. we had a few "jumpers" early at 6 am on the floor above us, and we were trying to sleep in as we were staying more than one night for a family funeral the next. One call to the front desk and the noise stopped. very satisfied customer. I will... More 

Review collected in partnership with Hampton

Helpful?
Thank Adriana R
Houston, Texas
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 16, 2016

Tried out as an alternate Hilton property for Abilene and left disappointed on my comparison. Parking shortages, want more variety for breakfast and teas; AC good, lacked firmer pillows, extend weekend breakfast hours to 1030

Review collected in partnership with Hampton

Helpful?
Thank A V
TMIHospitality1, Manager at Hampton Inn Abilene, responded to this review

Dear A V, Thank you for your review. I apologize our hotel did not meet your expectations. We strive to impress our guests, and it is clear we came up short. Your comments have been addressed with my management for future improvements. We hope that you will allow us another chance to host you in the future. Sincerely, Rachel L.... More 

Corn, Oklahoma
Level Contributor
10 reviews
3 hotel reviews
5 of 5 stars Reviewed August 15, 2016

Every aspect was rated a perfect 10 during our stay at this hotel. The front desk clerk was very friendly and helpful. The bed was better than the bed I have at home. The room was spotless and nice and cool when we entered. Not much noise outside in the hall. Then the breakfast hostess was friendly and helpful. Wonderful... More 

Review collected in partnership with Hampton

Helpful?
Thank jeanne1232015
Sunrise
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed August 13, 2016

The room was very clean(they launder all the linens even the duvet), the beds were comfortable and the staff was very friendly and helpful. The pool is saltwater which I believe is healthier than chlorine. The complimentary breakfast is very good for what it is.

Review collected in partnership with Hampton

Helpful?
Thank Ron H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
The Hampton Inn in Abilene is located less than ten minutes south of historic Downtown Abilene and within walking distance of the Mall of Abilene. We’re passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Our promise to you includes a clean, comfortable hotel room. ... more   less 

Additional Information about Hampton Inn Abilene

Address: 3917 Ridgemont Dr, Abilene, TX 79606-2731
Location: United States > Texas > Abilene
Price Range: $100 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn Abilene 2.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Abilene Hampton Inn
Hotel Style:
#2 Family Hotel in Abilene
#5 Business Hotel in Abilene
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