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Courtyard Abilene Southwest/Abilene Mall South

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Courtyard Abilene Southwest\/Abilene Mall South
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158 Reviews from our TripAdvisor Community

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Showing 157: English reviews
Abilene, Texas
Reviewed 2 weeks ago via mobile

I got a proline express deal on this hotel so I can't complain about anything. The hotel lobby looks great and offers infused water. There's also free coffee in the mornings and evenings. The hallway to my room and my room both had a faint weird smell that didn't go away. The room was spacious and offered a fridge and...

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Helpful?
Thank Marina K
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your kind words, we definitely agree we are a value for the price! You'll probably be interested to here that we are going about a major remodel in April, so the value will be even greater!

Fort Worth, Texas, United States
Reviewed 3 weeks ago via mobile

Good hotel for great price-got room on Priceline last minute. Highly recommend that. Clean n comfortable. Location is convenient to mall, Bww, Outback, Tamollys. Target is nearby for forgotten items. Friendly staff. No problems.

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Helpful?
Thank Jennifer C
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Yes, we like to think we have the best "location" in town! Glad we were able to show you our hospitality!

Texas
Reviewed October 24, 2016

I had a good stay at Courtyard Abilene over Labor Day 2016. The hotel is in a good location, convenient to many restaurants, shopping, mall, etc. I stayed in a King room. The room is a good size. The only thing I wasn't super crazy about is the placement of the TV in relation to the bed, but it seems...

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Helpful?
Thank lgtx1014
Management response:

Thank you so much, we look forward to seeing you again!

Austin
Reviewed October 17, 2016 via mobile

enjoyed the stay and staff was extremely helpful and courteous. though we were only there for one night we felt completely relaxed and catered too. there was a very large wedding party staying at that time but staff did not give us any less attention because of that. will definitely make that our regular stop on our future cross country...

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Helpful?
Thank Joan J
Management response:

I am SO EXCITED to hear this! We truly try and remember that EACH guest experience counts! Our staff will be so excited to hear about your experience and to welcome you back next trip!

Reviewed September 15, 2016 via mobile

Stayed 3 nights for business. The staff were all extremely friendly and helpful!!! The room was very clean and bed was comfortable. Bistro has a great variety of breakfast foods. Would recommend this hotel!!

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Helpful?
Thank Holly O
Management response:

Thank you we rely on our repeat guests, we are very happy with our location and staff, I am glad we were able to demonstrate this too you.

Midland, TX
Reviewed September 7, 2016

Easy access and lots a good place to eat within walking distance. Well maintained, and the free breakfast is actually a breakfast, not juice and toast. The mall is also directly across the street. Very friendly staff members.

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Helpful?
Thank metrotxex
CYMGMALEXANDRIA, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear: Metrotex. Thank you for staying with us at Courtyard Abilene. We are glad that our team took care of you. I am glad that you enjoyed your breakfast in our Bistro. We hope to see you again on your next trip through. Sincerely Courtyard Team

Coronado, California
Reviewed September 3, 2016

Jolleen at the front desk went out her way to accommodate our group and switch a reservation from a different Courtyard in town to this one. We needed a handicap accessible room for my 94 year old grandmother, but more than that, we needed to NOT drive another 15 minutes around town after a long day of driving. She and...

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Helpful?
Thank DebCoronado
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear: DebCoronado Thank you for choosing Courtyard Abilene as your place to stay while traveling. I am glad that we were able to accommodate your room request and that the team here made you fell welcome. If there is anything we can do for you in the future please feel free to reach out to us at the hotel. Sincerely...

Bury St. Edmunds, United Kingdom
Reviewed August 13, 2016 via mobile

The most friendly staff we have ever encountered in any hotel. The front desk staff was extremely attentive and welcoming. I would stay here again in a heartbeat. Clean room and everything you need in a good hotel. The best aspect is the staff, unmatched.

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Helpful?
1Thank Cristina A
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear: Cristina A Thank you very much for taking the time to leave us feedback concerning your recent stay with us. We are very happy that you chose Courtyard Abilene South as your place to stay. I am glad that our team took great care of you and made you feel at home. If there is anything we can do...

Dallas, Texas
Reviewed July 24, 2016

I recently stayed at this hotel. I had a terrible experience with the staff and hospitality. Would not recommend any body to stay here. Would like to describe some incidents that happened with me-To our greatest shock the breakfast was picked up 20 minutes before time and then refused to give us anything to eat and the girl at the...

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Helpful?
Thank poojarsgrewal
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you for taking the time to write a review for us on TripAdvisor. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We are very sorry that you missed breakfast one morning during your stay. The group buffet times were listed in the...

Abilene, Texas
Reviewed July 1, 2016

No free coffee in the lobby??? This room was a lot more costly than the nice Marriott on the north side of town near Abilene Christian University, and the rooms were not as nice. Stay on the north side if you have a choice.

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Helpful?
Thank sassybonnets
CY-Abilene, Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Dear Guest, Courtyard as a brand does not offer complimentary coffee in the lobby as we have the Bistro restaurant which serves Starbucks. We do offer complimentary coffee in all of our guestrooms though.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Abilene Southwest/Abilene Mall South

Address: 4350 Ridgemont Dr, Abilene, TX 79606-2714 (Formerly Courtyard Abilene)
Location: United States > Texas > Abilene
Price Range: $99 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Abilene Southwest/Abilene Mall South 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard By Marriott Abilene Hotel Abilene
Courtyard Abilene
Abilene Marriott
Abilene Courtyard
Hotel Style:
#1 Business Hotel in Abilene
#6 Family Hotel in Abilene
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Abilene Southwest/Abilene Mall South staff and other travelers.
2 questions
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Quitman,Tx
over a year ago
Sweetwater
over a year ago

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Questions? Get answers from Courtyard Abilene Southwest/Abilene Mall South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were in room #334. Very nice”
 of 5 bubbles TR717, May 22, 2016 | Read review
“Ask for a ground floor. Very convenient to parking.”
 of 5 bubbles Retired_in_MX, Aug 29, 2015 | Read review
“A high floor, away from the elevators”
 of 5 bubbles RoxyAtPlay, Aug 18, 2015 | Read review
“I was on the 3rd floor, and it was quite.”
 of 5 bubbles JPandLLC, May 25, 2015 | Read review
“Avoid the ground floor, since the pool and fitness center is located there.”
 of 5 bubbles Will794, Jan 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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