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Courtyard Abilene Southwest/Abilene Mall South

184 reviews
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Traveler (27)
Room & Suite (20)
Dining (3)
Overview
  • Excellent58%
  • Very good29%
  • Average8%
  • Poor3%
  • Terrible2%
Travelers talk about
“bistro staff”(4 reviews)
“front desk”(33 reviews)
“frittata”(2 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from Courtyard Abilene Southwest/Abilene Mall South
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (184)Write a Review
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Traveler rating
102
54
15
7
4
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LanguageEnglish
102
54
15
7
4
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All reviewsbistro stafffront deskfrittatadirectly across the streetexpress dealhotels these daysmarriott propertiesrooms were greatbreakfast and dinnerroom was cleanwould definitely stay here againthe entire staffcoffee makerstayed one nightlobbyoutbackcreamer
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1 - 5 of 182 reviews
Reviewed 3 days ago

This was a quick trip into town for four days booked at the last minute to visit a sick friend. The room was clean and comfortable. Check-in was a breeze. The staff was friendly and professional to a fault - from accommodating food requests, to...More

Thank Kim A
Reviewed 2 weeks ago via mobile

We had the pleasure of spending 3 days at this lovely hotel during the Christmas holidays. The hotel has been updated; very nice and clean. Coleen was super nice and very informative about the hotel when checking in and out. She made us feel right...More

Thank robertrr653
Response from A4552JGwilliamf, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded 2 weeks ago

Thank you for taking the time to share your experience with the Courtyard Abilene Mall. We are very happy to hear that you enjoyed your stay and look forward to seeing you again on your next visit.

Reviewed November 19, 2017 via mobile

First time to stay here. At first glance and read other reviews all looked good. Had Starbucks bistro. Staff was friendly. Room was comfy. But next morning to take a shower. I notice the shower floor was dirty and not cleaned for a while. Like...More

Thank Abel P
Response from A4552JGwilliamf, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded November 20, 2017

Dear Abel P, Thank you for taking the time to review and comment on your stay at our property. We like to know our guest experiences, so that we can improve our quality of service to all our guests. I am sorry that we did...More

Reviewed November 11, 2017 via mobile

We were in Abilene Texas June 2017. We were out for a football competition with our grandson. Our stay at the courtyard was so pleasant! Rooms were so clean. Staff was great! Customer Service was excellent! The cafe was great as well. We will definitely...More

Thank pattysrod
Response from A4552JGwilliamf, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded November 13, 2017

Thank you for taking the time to review our hotel. We are so happy that we were able to provide you the quality of stay that you enjoyed. We look forward to being able to be here for you on your next visit to Abilene,...More

Reviewed October 18, 2017

I stayed here for one night with my husband and two kids. The room was very clean, and looked like it had recently been updated. The ladies at the front desk were very nice. They were genuinely excited when I told them we were in...More

Thank Audrey V
Response from James B, General Manager at Courtyard Abilene Southwest/Abilene Mall SouthResponded October 19, 2017

Thank you so much for the kind review, we are always excited to welcome a new visitor to our wonderful city!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Restaurant
Hotel Amenities
Free Parking
Business Center with Internet Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Hot Tub
Details
Price range
$97 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Abilene
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
$97 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Abilene
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (27)
Room & Suite (20)
Dining (3)
Pool & Beach (1)
Hotel & Grounds (29)
Bathroom (6)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Abctcu
May 13, 2017|
AnswerShow all 3 answers
Response from James B | Property representative |
We allow assistance animals, just let the front desk know at check in!
0
Votes
TJAnders2004
April 29, 2015|
Answer
Response from HI-Abilene | Property representative |
Courtyard as a brand does not have complimentary breakfast; however, we do have rates online that include breakfast. Courtyards have an on-site restaurant called the Bistro which serves a varies of breakfast sandwiches, hot... More
0
Votes
PecanBottomGirl
February 13, 2015|
Answer
Response from HI-Abilene | Property representative |
We have an outdoor pool.
0
Votes
Room Tips
"As far from the pool as possible- they don't enforce the rules so people are screaming in the pool at 2am..."
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"We were in room #334. Very nice"
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"Ask for a ground floor. Very convenient to parking."
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"A high floor, away from the elevators"
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