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Courtyard Abilene Southwest/Abilene Mall South

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Courtyard Abilene Southwest\/Abilene Mall South
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163 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Chandler, Arizona, United States
Reviewed 3 weeks ago

Abilene, TX is not a place people go to on vacation. So the city, (very nice people by-the-way) is not going to have upper tier hotels and accommodations. I went on business and stayed at Courtyard Abilene Northeast. Checkin was handled very well by a lady who had a great welcome smile. There are plenty of well known standard restaurants...

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Helpful?
Thank Ed S
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Sir, I appreciate your response regarding your stay, however, it was entered on the WRONG hotel. WE are the Courtyard Abilene Southwest not North.

San Antonio, Texas
Reviewed January 14, 2017

Just stayed there and it was great - VERY friendly staff "Welcome" by everyone (I felt like a celebrity!). They seem to be excited to do any little thing for me! The rooms were clean, food was great and served well and with a smile (No grouchy staff here!). The next morning I was asked genuinely by several, "Did you...

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Helpful?
Thank Annie055
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for the wonderful review! Jen is indeed a pleasure to have work here, we just nominated her for a Marriott "spirit" award. We know we aren't the newest or shiniest and strive to make up for it with a genuine attitude of caring. I am glad this was evident for you!

Reviewed January 4, 2017 via mobile

Very friendly staff. Rooms were modern and clean. Beds were comfortable. Some food choices near by. The mall is across the street but not a problem for traffic. Only complaint was the internet was very slow.

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Helpful?
Thank hhurricane58
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your awesome review, you may be happy to hear we are getting a new internet service provider this year.

Texas
Reviewed December 30, 2016

Stayed here on the way to Albuquerque...convenient to restaurants and shops in the area. Bed comfortable. No breakfast unless you pay in their Bistro. Coffee and tea available at all hours. Staff very accommodating. Excellent rate.

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Helpful?
Thank mantamoon
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your kind review! I am truly glad we met your needs and look forward to doing so again!

Pyeongtaek, South Korea
Reviewed December 28, 2016

For all the years I've been passing through Abilene, I've always stayed at the McM Elegante (previously an Embassy Suites). Unfortunately, the McM is stuck in the 1980s... The Courtyard is in a fairly convenient location, is nicely appointed, and very clean. The room was spacious, well furnished, and the bed was very comfortable. There is a small fridge and...

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Helpful?
Thank ply72rr
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

I am terribly sorry for that, please do not hesitate to contact me directly at the property next time you are in town, your meal is on me!!!

Abilene, Texas
Reviewed November 18, 2016 via mobile

I got a proline express deal on this hotel so I can't complain about anything. The hotel lobby looks great and offers infused water. There's also free coffee in the mornings and evenings. The hallway to my room and my room both had a faint weird smell that didn't go away. The room was spacious and offered a fridge and...

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Helpful?
Thank Marina K
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Thank you so much for your kind words, we definitely agree we are a value for the price! You'll probably be interested to here that we are going about a major remodel in April, so the value will be even greater!

Fort Worth, Texas, United States
Reviewed November 13, 2016 via mobile

Good hotel for great price-got room on Priceline last minute. Highly recommend that. Clean n comfortable. Location is convenient to mall, Bww, Outback, Tamollys. Target is nearby for forgotten items. Friendly staff. No problems.

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Helpful?
Thank Jennifer C
James B, General Manager at Courtyard Abilene Southwest/Abilene Mall South, responded to this review

Yes, we like to think we have the best "location" in town! Glad we were able to show you our hospitality!

Texas
Reviewed October 24, 2016

I had a good stay at Courtyard Abilene over Labor Day 2016. The hotel is in a good location, convenient to many restaurants, shopping, mall, etc. I stayed in a King room. The room is a good size. The only thing I wasn't super crazy about is the placement of the TV in relation to the bed, but it seems...

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Helpful?
Thank lgtx1014
Management response:

Thank you so much, we look forward to seeing you again!

Austin
Reviewed October 17, 2016 via mobile

enjoyed the stay and staff was extremely helpful and courteous. though we were only there for one night we felt completely relaxed and catered too. there was a very large wedding party staying at that time but staff did not give us any less attention because of that. will definitely make that our regular stop on our future cross country...

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Helpful?
Thank Joan J
Management response:

I am SO EXCITED to hear this! We truly try and remember that EACH guest experience counts! Our staff will be so excited to hear about your experience and to welcome you back next trip!

Reviewed September 15, 2016 via mobile

Stayed 3 nights for business. The staff were all extremely friendly and helpful!!! The room was very clean and bed was comfortable. Bistro has a great variety of breakfast foods. Would recommend this hotel!!

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Helpful?
Thank Holly O
Management response:

Thank you we rely on our repeat guests, we are very happy with our location and staff, I am glad we were able to demonstrate this too you.

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service

Additional Information about Courtyard Abilene Southwest/Abilene Mall South

Address: 4350 Ridgemont Drive, Abilene, TX 79606-2714 (Formerly Courtyard Abilene)
Location: United States > Texas > Abilene
Price Range: $101 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Abilene Southwest/Abilene Mall South 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Courtyard By Marriott Abilene Hotel Abilene
Courtyard Abilene
Abilene Marriott
Abilene Courtyard
Hotel Style:
#1 Business Hotel in Abilene
#6 Family Hotel in Abilene
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Abilene Southwest/Abilene Mall South staff and other travelers.
2 questions
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Quitman,Tx
over a year ago
Sweetwater
over a year ago

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Questions? Get answers from Courtyard Abilene Southwest/Abilene Mall South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were in room #334. Very nice”
 of 5 bubbles TR717, May 22, 2016 | Read review
“Ask for a ground floor. Very convenient to parking.”
 of 5 bubbles Retired_in_MX, Aug 29, 2015 | Read review
“A high floor, away from the elevators”
 of 5 bubbles RoxyAtPlay, Aug 18, 2015 | Read review
“I was on the 3rd floor, and it was quite.”
 of 5 bubbles JPandLLC, May 25, 2015 | Read review
“Avoid the ground floor, since the pool and fitness center is located there.”
 of 5 bubbles Will794, Jan 14, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question