We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Country Inn & Suites By Carlson, Knoxville Airport

Hotel website
Hotel deals
162 Cusick Road, Alcoa, TN 37701
Special Offer
Book early and Save 15%
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Country Inn & Suites By Carlson, Knoxville Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

198 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 196: English reviews
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

The staff was very welcoming. The room was spacious for a basic hotel room. The room was clean, cold, and smelled great. The check-in and check-out was easy. The included breakfast included fresh fruit, coffee, cereal, and eggs with sausage gravy. Overall, I'm pleased with my stay.

Helpful?
Thank Tim B
Duluth, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We needed an early check in, as we previously had to check out of a lodge in pigeon forge. We had my 90 year old mother who's flight did not depart until 6:00 pm (family member flight the next day, hence room reservation). Alma, at the front desk allowed us to check in early and use their accommodations which was... More 

Helpful?
Thank Christina M
Lantana, Florida
Level Contributor
103 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent three nights at this hotel and each and every employee was friendly and ready to help. One man even left the property to get us a Sunday newspaper. Granted, the rooms need updating, esp. the small coffee tables, but the vanity sink was a nice touch.

Helpful?
Thank PhyllisD59
New Hampshire
Level Contributor
46 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Close to the airport and easy walking to nearby restaurants but in need of some updating and personnel improvements. First thing anyone considering staying here needs to know is that if you fly into Tyson-McGhee Airport and expect a shuttle to pick you up and take you to the hotel automatically you will be as sorely disappointed as we were.... More 

Helpful?
2 Thank Cindy K
San Diego, California
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 19, 2016

I stayed here for 4 nights in May for a series of medical appointments with another person and I found the rooms clean, and serviced well. All staff were very attentive and and friendly, including Front Desk and Housekeeping. I found the beds to probably be dated and in need of replacement. Breakfast was terrible; The hot food sometimes had... More 

Helpful?
Thank Jeremy R
Chattanooga, Tennessee
1 review
1 of 5 stars Reviewed June 13, 2016

The room's condition should have called for 100% compensation!!! The Worst experience of my life! And I have stayed in some pretty cheap places, I still can't get the rancid urine odor from the ice bucket out of my memory it was so strong it choked me!

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank donaldk294
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Country Inns & Suites by Carlson standards. -Bill Bailey More 

Georgia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed June 11, 2016 via mobile

Called at 8 for assistance with plumbing issues. No response until 2nd phone call at 9:49. Breakfast was horrible. Lampshade on nightstand dirty. Overall dingy, old and outdated furnishings. I booked online to qualify for a discount. To verify the price, I called the front desk. The clerk informed me "The rooms are $105 and that rate should not be... More 

Helpful?
Thank thall95
Bill B, General Manager at Country Inn & Suites By Carlson, Knoxville Airport, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Bill Bailey More 

Questions? Get answers from hotel staff and past guests. Ask a question

41 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (30)
Viewed
Dining (2)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (10)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (3)
Viewed
Other (10)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (11)
Viewed
Room/Suite (1)
Viewed
Pool/Beach Area (1)
Viewed
Hotel & Grounds (1)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alcoa
0.1 mi away
La Quinta Inn & Suites Knoxville Airport
1.9 mi away
MainStay Suites Alcoa Knoxville Airport
0.1 mi away
Comfort Suites Airport
Comfort Suites Airport
#10 of 15 in Alcoa
3.5 of 5 stars 101 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Quality Inn Alcoa
Quality Inn Alcoa
#6 of 15 in Alcoa
4.0 of 5 stars 119 reviews
0.1 mi away
Candlewood Suites Knoxville Airport-Alcoa
0.8 mi away
Hilton Knoxville Airport
Show Prices
Show Prices
Show Prices

Near Country Inn & Suites By Carlson, Knoxville Airport

Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Airport Transportation
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Country Inn & Suites By Carlson, Knoxville Airport, TN! Find a warm greeting and a comfortable hotel room or suite when you book a stay at this hotel's convenient location near the Pellissipi Parkway in Knoxville, TN. Get out and explore fantastic attractions like the Blount Mansion, the Knoxville Museum of Art and the University of Tennessee-all just minutes away-and take advantage of free 24-hour shuttle service to McGhee Tyson Airport (TYS). Whether you're visiting for a business conference or vacation, you are sure to feel right at home thanks to the complimentary, hot Be Our Guest Breakfast buffet, rooms with refrigerators and microwaves, and free high-speed Internet access. Ensure yourself an incredible visit to the Knoxville area by booking online today! ... more   less 

Additional Information about Country Inn & Suites By Carlson, Knoxville Airport

Address: 162 Cusick Road, Alcoa, TN 37701
Location: United States > Tennessee > Alcoa
Price Range: $78 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Knoxville Airport 2.5*
Number of rooms: 62
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Orbitz, Priceline, Carlson, Hotels.com, Expedia, Booking.com and Travelocity so you can book your Country Inn & Suites By Carlson, Knoxville Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn And Suites, Knoxville Airport
Country Inn & Suites, Knoxville Airport Hotel Alcoa
Country Inn Alcoa
Alcoa Country Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay