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Value Place Knoxville (Alcoa)

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Value Place Knoxville (Alcoa)
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30 Reviews from our TripAdvisor Community

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Showing 30: English reviews
Alcoa, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

So far my stay here has been completely enjoyable- thanks to the staff! Donna at the front desk and Tommy in maintenence have been completely amazing. . . both have continually shown a true and genuine concern for my happiness, comfort, and my personal safety while staying here. I have had only one issue with my stay thus far and... More 

Helpful?
Thank kellylynn7215
Jackson, Tennessee
1 review
1 of 5 stars Reviewed 3 weeks ago

My credit card was charged $10.98 for using internet. I did not use internet service but was charged anyway. And then when I called about the charge they told me I must have used it. I absolutely didn't. Also the shower has no water pressure.

Helpful?
Thank smartblonde2016
Nashville, Tennessee
Level Contributor
3 reviews
5 of 5 stars Reviewed March 23, 2016

We were in town visiting family for the holiday. It was perfect for our budget. Our room was perfectly clean, no nasty hairs in the bathroom! The kitchen was everything we needed for a busy weekend! We brought in leftovers and ran out again. It was real nice to come back to the room and warm up the food and... More 

Helpful?
Thank Ginger H
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

We love hearing from customers that truly enjoyed their stay with Value Place. We strive to provide an environment where our guests can feel comfortable and relaxed. Thank you for providing us with positive insights and we wish you well in your future travels. The Value Place team cannot wait for your return. More 

St. Petersburg, Florida
Level Contributor
251 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed November 9, 2015

The bed was rock hard, the room smelled funky. The hallways smelled even funkier, but if you need to stay long term, this is the way to go because you have a kitchen and stove and it cost about 1/4 the rate of a regular hotel. Have to say the staff was great. I had an issue with my TV,... More 

Helpful?
Thank llstom
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

We appreciate you taking the time to provide us with your customer insight. We apologize for the inconveniences you did have during your stay with us. The matters at hand will be addressed. Thank you for choosing Value Place, and hope you will give us another try. More 

Ohio
1 review
5 of 5 stars Reviewed October 5, 2015 via mobile

Stayed at value place for just over a month. Loved the ability to cook my own meals. Full size refrigerator. Courteous staff answered all of my questions. Inside entrances with cameras. Always felt safe! Great value!

Helpful?
Thank Gizmo E
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

We are thrilled to hear you enjoyed your stay. Thank you for sharing your experience with us. We strive to provide a clean, safe, and comfortable environment for our guests. We hope to welcome you back again. More 

Tifton, Georgia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 10, 2015 via mobile

I made a reservation at hotels.com and when we checked in I was told that much of the info was incorrect including the check out time which was the only reason I chose this particular hotel. Front desk man was VERY RUDE. I travel with a service dog who is always identified by a vest, leash, Registration ID. That evening... More 

Helpful?
1 Thank J9geekie
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

We apologize for the experience you encountered during your time with us. We are sorry for any misunderstandings that occurred. Thank you for making us aware of the situation so we can handle the matter as appropriate. We wish you the best. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 12, 2015

Booked a room here for Saturday July 11th. Most hotels in area booked. Used priceline, they can't see my reservation, so I have to call priceline and tell them to call the hotel. Mgr Katie gave us the key to our room, she said if she don't hear from priceline by 7 pm she would call us. Was on hold... More 

Helpful?
3 Thank Don L
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

We are sorry to hear your stay with Value Place was not a fully positive one. We strive to accommodate our guest as much as we can. The issues you mentioned will be addressed and handled as needed. Thank you for your time and we apologize again for any inconvenience you might have encountered during your stay with us. More 

Hastings, Florida
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 26, 2015

While traveling in the area my family and I decided to stay at this Value place. The front staff was very friendly and accommodating to our needs. I found out the only way to access the building from the outside was by a key card you are issued also I was told they have security on premises at all times.... More 

Helpful?
1 Thank Debbie J
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

The Value Place team is glad to hear you thoroughly enjoyed your stay with us. Our ultimate goal is to provide guest with a hospitable environment that is affordable, clean, safe and simple. We are grateful you chose to share your positive thoughts with us and others. We hope you will stay with us again! More 

Knoxville, Tennessee
1 review
3 of 5 stars Reviewed May 8, 2015

The property was average for what it was, an extended stay. The bed was AWFUL I think the floor might have been softer. The reason my stay was great was because of Katie. She was so helpfuL and welcoming. She is the kind of person I would want working/running my business. Often you go into a hotel and the person... More 

Helpful?
Thank t m
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

We appreciate you taking the time to provide us with your customer insight. We are glad you found most of your stay to be a positive experience. We apologize for the inconveniences you did have during your stay with us. Thank you for choosing Value Place, and hope you will give us another try. More 

Hernando, Mississippi
Level Contributor
64 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 24, 2015 via mobile

We are in the Knoxville area for eight nights and wanted a clean and comfortable place to stay that included a kitchen area. We visited both this hotel and In Towne Suites on the same day to compare rooms and facilities. The rooms at the Valu Place were more modern, cleaner, and have indoor room entrances. In Towne Suites rooms... More 

Helpful?
Thank Linnemj
Heather L, Guest Relations Manager at Value Place Knoxville (Alcoa), responded to this review

Value Place strives to provide guests with an environment they can enjoy, feel comfortable and safe, and want to return too. We are glad to hear we did that for you. We wish you well in your future travels and hope you will visit us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Free Parking
Official Description (provided by the hotel)
Value Place Knoxville, TN is located just outside of Knoxville in Louisville, TN at the intersection of US-129 & Singleton Station Rd. We are just minutes from downtown Knoxville and all the shopping and dining experiences Knoxville has to offer. While in the Knoxville area be sure to visit the Women's Basketball Hall of Fame. Also, don't miss the Great Smoky Mountains National Park, just 45 minutes from downtown Knoxville. If more outdoor activity is what you are searching for, don't forget about the Cherokee National Forest. You can check in on family and friends at one of the area’s colleges and universities, or at our leading health care facilities, all of which are easily accessible and minutes from Value Place Knoxville.During the month of April, join the residents of Knoxville for the annual Dogwood Arts Festival, which lasts for 17 days. The historic Candy Factory Building was built cica 1917, where visitors can view over 100 different candies made and sold onsite. Once you arrive at our location, our friendly Value Place Knoxville team will be happy to help you navigate around town. Just think of us as your guide to the Knoxville, TN area - from the best local restaurants and attractions to any driving directions you might need to get you there, we are here to make your stay at Value Place Knoxville exceptional. ... more   less 

Additional Information about Value Place Knoxville (Alcoa)

Address: 4412 Singleton Station Rd, US 129 & Singleton Station Rd., Alcoa, TN 37777-4645
Location: United States > Tennessee > Alcoa
Price Range: $44 - $80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Value Place Knoxville (Alcoa) 2.5*
Number of rooms: 6
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