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Comfort Suites Airport

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Comfort Suites Airport
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104 Reviews from our TripAdvisor Community

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Showing 103: English reviews
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 1, 2015 via mobile

Nice. Liked the pool and breakfast. All was clean and comfortable. Convenient to lots of restaurants and the airport. Staff had the reservation ready to go when I got there. Had a room with a pullout couch. Had a bottom sheet and blanket but no top sheet or extra pillows.

Helpful?
Thank Melwatkins66
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time out to give your review! We are so pleased that our property worked for you. Please come visit us again soon and next time we will definitely have the sheets for you. More 

Virginia
Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed May 26, 2015

Spent the night here last weekend with wife and kids. Hotel staff was friendly and responsive to our requests. The pull out sofa did not work but the staff was able to get a different pull out sofa in our room quickly. The only negative was the pool. As soon as the door was opened to the pool area you... More 

Helpful?
Thank Preston B
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for taking the time out to share your positive review. We apologize for the condition of the pool and will work on getting that fixed immediately. We hope that you return soon! More 

Beaver Creek, MN
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed in this hotel after arrival and before departure during the ice storm in February. They were very kind and on-time getting me to and from the airport. They will call a taxi if need be at their expense. Room was very clean and the air much better to breathe than others visited during the week. Continental breakfast provided... More 

Helpful?
Thank macraw4d13
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time out to share your positive review. We hope that you return soon! More 

Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed March 6, 2015

TV only had fussy b&w picture, telephone wasn't even connected...broken phone wire was on floor, roof leaked during rain flooding the bathroom floor, a couple lamps were burned out, breakfast was offered but looked so bad that we opted to go out to restaurant. When we went to front desk to complain there was no one to be found, so... More 

Helpful?
2 Thank 630Bob
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your review. Reviews like yours helps us grow. We have fixed the issues that you mentioned and hope that you can give us a second chance. More 

Morristown, Tennessee
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed February 23, 2015

I have stayed here before because it is close to the airport and I park and get the shuttle to take me over to the airport. When I arrived to check in the front desk clerk said to me "You are not park and fly are you?" I replied I was. She the informed me I was supposed to pay... More 

Helpful?
1 Thank Beverly Gwen C
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you sharing your review. It's yours reviews like yours that allows us to continue to grow. I sincerely apologize for the issues you have encountered and assure that it is not a good representation of what we want to provide our guests. Thank you for staying with us and we hope that you will give us a second chance. More 

Chattanooga, Tennessee
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed January 4, 2015

We were in town on business and the front desk upgraded us to whirlpool suites, which was a nice touch having to travel just before Christmas. The rooms were spacious and clean, and in addition to everything advertised being in the rooms, there was conditioner! Housekeeping did a great job during our 3 night stay, too. The breakfast was everything... More 

Helpful?
1 Thank Wildman68
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time out to share your positive experience at our property. We hope that you return soon. More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 15, 2014 via mobile

I came to comfort suites after having a bad experience at the days inn a few blocks away. I had been traveling for 7 hours and just wanted to sleep. I pulled into the parking lot waiting on getaroom.com to find me a different hotel. There was a man standing outside when I pulled up. I asked if he worked... More 

Helpful?
1 Thank Peewee4384
Neil M, Owner at Comfort Suites Airport, responded to this review

Thank you so much for taking the time to write a review for us. We are so glad that the room met your needs. Please return soon! More 

Franksville, Wisconsin
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 15, 2014 via mobile

A one nighter here, late check in, but a great deal on a weeknight. Great for business traveler, plenty of amenities, VERY convenient to the airport (also I think they have a shuttle). My only negative to this was no French vanilla creamer.... Hey I'm kind of high maintenance! BUT even better... Starbucks is right next door. My king room... More 

Helpful?
1 Thank Rich A
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time to write a review for us. We are so pleased that our property worked for you. Please return soon! More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 7, 2014

Our family traveled from Indiana to bury a very close family member...during our stay Jackie at the front desk went above and beyond to make us as comfortable as possible. ..the rooms weren't the best...but when you have Mr. Jackie at your service, u tend to overlook the downfalls of the hotel...Thank you Jackie for your wonderful service and going... More 

Helpful?
1 Thank milyan1976
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you so much for taking the time out to share your review. We are so pleased that you were comfortable and that Jackie could be of service. We hope you return soon! More 

Georgia
Level Contributor
136 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed October 5, 2014

We stayed here for the Maryville Cross Country invitational at Maryville College. The staff was extremely friendly to us and to other guests arriving. The breakfast was good. The hotel was quiet at night. The room was very nice and spacious.

Helpful?
1 Thank janetjordan
Neil M, Manager at Comfort Suites Airport, responded to this review

Thank you for sharing your positive review! We are so happy that you enjoyed your stay with us! Please visit us again soon. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms

Additional Information about Comfort Suites Airport

Address: 140 Cusick Rd, Alcoa, TN 37701-3126
Location: United States > Tennessee > Alcoa
Price Range: $74 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Suites Airport 2*
Number of rooms: 59
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Also Known As:
Comfort Suites Alcoa
Alcoa Comfort Suites
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