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Holiday Inn Express Alcoa (Knoxville Airport)

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#8 of 15 Hotels in Alcoa
Certificate of Excellence
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Holiday Inn Express Alcoa (Knoxville Airport)
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138 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Alcoa (Knoxville Airport)
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Showing 137: English reviews
Jamestown, North Dakota
Reviewed June 10, 2015

We got in late, and there was no one at the front desk to let us in. Someone was in the lobby, not sure who, a guest maybe?? Anyway, she located the front desk clerk, but it took her several minutes to get to the front desk, only to ask, did you need something? Now remember we are still standing...

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Helpful?
2Thank CD6847
Bob W, General Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your comments, we are disappointed that your stay did not meet your standards, or ours. We will use your review as a teaching tool for our staff. Thank you for staying at the Holiday Inn Express in Alcoa TN. Although your stay did not meet expectations, we hope to see you in the future. Thank you.

Reviewed June 5, 2015 via mobile

As a former platinum member (now im gold because i used my earned points so t he y lowered my status) i used to stay at HIE frequently. The reason I stopped is because of many of the features of this hotel. I gave up my status and now stay at Marriot of Hilton properties because the beds are consistently...

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Thank jamesdean29
Bob W, General Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for choosing to stay at the Holiday Inn Express Alcoa, TN. We strive to satisfy every guest and use all feed back as a teaching tool. Our goal is 100% satisfaction and guest recognition, we will certainly take your comments under advisement. Thank you.

Louisville, Kentucky
Reviewed May 27, 2015

Have stayed there regularly for past two years while visiting family and exploring the Smoky Mountains. Easy access, ample parking for truck and motorcycle trailer, and steak house across the street. Usually able to get a room short notice, unless UT is playing. Rooms are clean and comfortable, and staff always friendly. If visiting Alcoa/ Maryville College, or riding the...

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Thank DBlevins62
indiana
Reviewed May 19, 2015 via mobile

I stayed there without making a reservation in advance. The lady at the front desk was very friendly. The room was in perfect condition. The breakfast was very good. The price was reasonable. Definitely would stay again.

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Thank indianacato
Neshanic Station,NJ
Reviewed April 18, 2015 via mobile

we called twice to get information and reservation on shuttle from the airport. Always received friendly and correct advise. Were greeted promptly and friendly upon arrival and received access to our room. The room is smaller, including bathroom, than similar chain hotels. All amenities were clean and functional. Complimentary WIFI worked fine. Utilities were somewhat noisy, the waterpipes in particular....

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Thank GoeieWitte
Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your feedback. We welcome all guest responses as we feel it helps us serve our future guest better. Thank you

Chattanooga, Tennessee
Reviewed April 16, 2015

One of the most friendly Places we have stayed. The staff is always friendly and most accommodating. Breakfast is hot and rooms are always clean and quiet. Restaurants are close with an easy in and out. I am a member of IHG and can stay here using points which is a great value,

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Thank adhunt9305
Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for kind words, we are thrilled that you enjoyed your stay at the Holiday Inn Express Alcoa TN.

Winston Salem, NC USA
Reviewed April 4, 2015

I stayed here while in the area for a funeral. My room was large, nicely furnished and very clean. I always check for bedbugs etc before I open my suitcase (no matter where I stay) and the whole unit was exceptionally clean. The staff was friendly and helpful. The price was excellent. And it's in a convenient location, either for...

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Thank gearheart
Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

We are thrilled that you enjoyed your stay at the Holiday Inn Express in Alcoa TN. We hope you choose to stay with us whenever you are in the area. Thank you.

Jacksonville, Florida
Reviewed April 4, 2015

Hotel TVs are not known for high quality but this one strives to be the worst since HD was invented. The set itself is a brand so cheap the Dollar Store wouldn't carry it. (Hisense). The cable service is marginal and then they run it though this converter box that squeezes the video through a vomit filter. There is no...

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Thank Scot H
Amber K, Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your feedback, we value all guest input as we feel it will help us better serve our future guests. Thank you

Jackson, Mississippi
Reviewed March 17, 2015

Rooms were clean, breakfast was good, everyone was helpful. We asked for a late check out and then were even later, but it wasn't a problem. We didn't want to drive too much on the icy roads, so we walked to restaurants nearby without a problem.

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Thank MaggieR05
Reviewed March 3, 2015 via mobile

Very nice hotel for a great price. I only travel to the Alcoa area a couple of time a year. I stay here every time because it's always clean dependable hotel with a good breakfast. It's always quite even on this trip when my room backed up to the elevator. I never heard it.

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Thank Wes714
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites The Holiday Inn Express Hotel & Suites is located in Alcoa at the Knoxville Airport off Alcoa Highway. We have 80 beautifully renovated guest rooms which include business and Jacuzzi suites. Enjoy our new Stay Smart beds with soft quilted duvet, fresh white linen, and the feel of Egyptian cotton. We have a colorful new throw with your choice of soft or firm pillows. There is free wireless high-speed throughout the building; if you did not bring your laptop, please use our business center with free Internet and printing. All rooms offer hair dryers, irons, ironing boards, coffee makers and new 27' televisions with over 40 channels to surf, including free HBO. As always, a Hot deluxe complimentary breakfast is served each morning from 6:30 AM to 9:30 AM Monday- Friday and open on weekends till 10 AM so you can sleep late and enjoy your stay. We offer a newly remodeled indoor pool with an outdoor veranda for summer time fun in the sun. Our new health and fitness center is located on the first floor for your convenience. We have 2 large meeting rooms for your next event, family gatherings, or business functions. ... more   less 

Additional Information about Holiday Inn Express Alcoa (Knoxville Airport)

Address: 130 Associates Blvd, Alcoa, TN 37701
Location: United States > Tennessee > Alcoa
Price Range: $89 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Alcoa (Knoxville Airport) 2.5*
Number of rooms: 80
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Also Known As:
Holiday Inn Express Alcoa (Knoxville Airport) Hotel Alcoa
Holiday Inn Alcoa
Alcoa Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Alcoa (Knoxville Airport) staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn Express Alcoa (Knoxville Airport) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on the second floor and moved to first floor. I like the first floor because your room exits to hallway or directly to parking lot.”
 of 5 bubbles 241sunny, Sep 4, 2016 | Read review
“They do have some drive-up rooms in the back, if that's what you want.”
 of 5 bubbles JM721, Aug 5, 2016 | Read review
“Great quiet location outside of Knoxville and Maryville with great shopping in the area”
 of 5 bubbles SoBelle1967, Feb 9, 2016 | Read review
“They are all pretty standard.”
 of 5 bubbles 379AlanR, Sep 24, 2015 | Read review
“This hotel and its location is very quiet, so any room should be "the best one".”
 of 5 bubbles 2_WNCHappyGirls, Aug 21, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question