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Holiday Inn Express Alcoa (Knoxville Airport)

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#8 of 15 Hotels in Alcoa
Certificate of Excellence
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Holiday Inn Express Alcoa (Knoxville Airport)
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134 Reviews from our TripAdvisor Community

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Showing 133: English reviews
Knoxville, Tennessee
Level Contributor
364 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 2 weeks ago via mobile

This was a very good stay for the money, very clean very convenient close to restaurants and the Airport. The young man at the front desk was very knowledgeable and very friendly. Had an indoor pool and everything was very clean. I recommend the stay if you're in the area

Helpful?
Thank Mark C
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you so much for your kind review of our hotel. We really do appreciate getting feedback so that we know how to improve stays for all of our guests. The front desk staff is a great group of funny and friendly individuals who start people's stays off right and it continues through to our cleaning staff and breakfast host.... More 

Galena, Ohio
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

I stayed here overnight on my way to Cades Cove. It is comfortable and clean. The breakfast was very good. It could use a little updating, but for the price, it was fine. The front desk staff is courteous and their is ample parking.

Helpful?
Thank prg455
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you so much for your kind review of the Holiday Inn Express and Suites Alcoa. Our staff and I truly appreciate the feedback to know we are doing a great job. We are currently in the beginning phases of a major renovation to our property to update and refresh this hotel. Our staff works diligently to make sure we... More 

PORT ALLEGANY
Level Contributor
433 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
Reviewed 4 weeks ago

Our room had a kitchen and bar area with a sink, microwave, fridge, Keurig, sofa, arm chair and desk. The shower had a ceiling that seemed somewhat low, but may only be a problem if you are over 6'10" Breakfast included Chobani Greek yogurt, HIE signature cinnamon rolls, as well as individually packaged gluten free blueberry muffins.

Helpful?
Thank ANNAMARGARET B
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you so much for your kind review of the Holiday Inn Express and Suites Alcoa. You mentioned so many things that I am not sure where to start! We are so glad that you enjoyed one of our King Suites that we have here and that the kitchenette area was a benefit to you. Our breakfast attendant will love... More 

Level Contributor
5 reviews
Reviewed October 22, 2016

Great clean room and hotel staff. Shuttle to and from airport was effortless and on time. Hotel is next to a trailway for running and has good restaurants within .2miles. Could not ask for more from a hotel. My only recommendation is that they do better with breakfast in the morning. fresh fruit would be great. The pancake maker was... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Michael B
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

I am so glad that you enjoyed your recent stay with us at the Holiday Inn Express and Suites Alcoa. Our local Alcoa/Maryville Greenway is one of the best extras for our hotel. We love for our guests to come and see the beauty of the Great Smokey Mountains and the local beauty of the town. We have recently changed... More 

Taylors, South Carolina
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 17, 2016

We were traveling for a family funeral. The staff was considerate and efficient. The room was quiet, the beds comfortable, and the breakfast offered a wide variety of foods. I would certainly stay there again.

Helpful?
Thank SFS819
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

SFS819, We are sorry for your loss. We appreciate the kind words and hope to have you visit us in happier times. Sincerely, The Management & Staff at Holiday Inn Express Alcoa More 

Prairie Du Chie
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 9, 2016 via mobile

Reserved and confirmed a ground floor king suite facing parking lot Wife got here before me and checked in to a second floor double Can someone explain what gives with this crap from these hotels I'm sick and tired of making specific reservations only to have them ignored

Helpful?
Thank John B
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Hello sir, I am sorry to hear that you did not have a pleasant stay with us recently. With out knowing the details of your reservation I can not explain why your room type was changed but I do apologize for this incident. I would love to take a look into this issue and give you a better response. If... More 

Cleveland, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2016

I had a bad experience at a hotel down the street that had a very dirty swimming pool and I cancelled my reservation and left. My kids and I went on trip advisor, I was not yet a member but found this hotel. From the minute I walked in Karen at the desk made me feel very welcomed and comfortable.... More 

Helpful?
Thank 241sunny
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that our entire staff was helpful to you. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Keith H., Front Office Manager More 

New York City, New York
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 24, 2016 via mobile

Nice clean hotel. Awesome staff. Very friendly and professional. Typical HIE breakfast. I am a business traveler and when I get done at the end of day I like to come back and watch TV. Not even one HD station. Makes watching a little annoying especially sports. It's 2016, I don't understand.

Helpful?
Thank Dave L
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Our property is about to begin a major renovation and during that renovation we will be updating our TVs and channel packages. We hope you will visit us... More 

Copperhill, Tennessee
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed August 5, 2016

This is a lower-end HIE. Room was okay, except for a dirty phone. Other areas in the hotel had some walls that looked grungy. There is no lobby, which is kind of weird. Breakfast was nothing special. Best part of my stay was the good cinnamon rolls.

Helpful?
Thank J M
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. Our hotels is getting ready to begin a major renovation to address most of the issues we mentioned. The others will be addressed. We value your comments and... More 

2 reviews
Reviewed July 28, 2016 via mobile

Nice looking on outside but rooms are very dated, A/C system barely keep my room cool during record heat wave, wifi was very problematic, would work great and fast then barely work at all. Would give this facility a one star but staff was great, so gave it a two star, the staff is obviously trying very hard to make... More 

Helpful?
Thank Robert C
Keith H, Front Office Manager at Holiday Inn Express Alcoa (Knoxville Airport), responded to this review

Thank you for your feedback. We appreciate the great comments about our staff. They work diligently to make every guest feel appreciated. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this up to you the next time you are in the area. Sincerely,... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites The Holiday Inn Express Hotel & Suites is located in Alcoa at the Knoxville Airport off Alcoa Highway. We have 80 beautifully renovated guest rooms which include business and Jacuzzi suites. Enjoy our new Stay Smart beds with soft quilted duvet, fresh white linen, and the feel of Egyptian cotton. We have a colorful new throw with your choice of soft or firm pillows. There is free wireless high-speed throughout the building; if you did not bring your laptop, please use our business center with free Internet and printing. All rooms offer hair dryers, irons, ironing boards, coffee makers and new 27' televisions with over 40 channels to surf, including free HBO. As always, a Hot deluxe complimentary breakfast is served each morning from 6:30 AM to 9:30 AM Monday- Friday and open on weekends till 10 AM so you can sleep late and enjoy your stay. We offer a newly remodeled indoor pool with an outdoor veranda for summer time fun in the sun. Our new health and fitness center is located on the first floor for your convenience. We have 2 large meeting rooms for your next event, family gatherings, or business functions. ... more   less 

Additional Information about Holiday Inn Express Alcoa (Knoxville Airport)

Address: 130 Associates Blvd, Alcoa, TN 37701
Location: United States > Tennessee > Alcoa
Price Range: $95 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Alcoa (Knoxville Airport) 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Alcoa (Knoxville Airport) Hotel Alcoa
Holiday Inn Alcoa
Alcoa Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Alcoa (Knoxville Airport) staff and other travelers.
2 questions
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Asheville, North Carolina

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Questions? Get answers from Holiday Inn Express Alcoa (Knoxville Airport) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on the second floor and moved to first floor. I like the first floor because your room exits to hallway or directly to parking lot.”
 of 5 bubbles 241sunny, Sep 4, 2016 | Read review
“They do have some drive-up rooms in the back, if that's what you want.”
 of 5 bubbles JM721, Aug 5, 2016 | Read review
“Great quiet location outside of Knoxville and Maryville with great shopping in the area”
 of 5 bubbles SoBelle1967, Feb 9, 2016 | Read review
“They are all pretty standard.”
 of 5 bubbles 379AlanR, Sep 24, 2015 | Read review
“This hotel and its location is very quiet, so any room should be "the best one".”
 of 5 bubbles 2_WNCHappyGirls, Aug 21, 2015 | Read review
5 of 5
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