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MainStay Suites Alcoa Knoxville Airport

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Traveler (27)
Room & Suite (24)
Dining (2)
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Overview
  • Excellent63%
  • Very good20%
  • Average9%
  • Poor5%
  • Terrible3%
Travelers talk about
“full kitchen”(7 reviews)
“every morning”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 2 partner sites to see rooms from $66.
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Reviews (192)
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All reviewsfull kitchenone bedroom suiteevery morningburner stoveice makersized refrigeratorchoice hotelsrestaurants within walking distanceroom keyfirst morningcades covethe dragongreat customer serviceyogurtstaff was friendlybed was very comfortablefree shuttle
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11 - 15 of 191 reviews
Reviewed August 5, 2017 via mobile

We stopped here overnight to get some sleep on our way home from vacation. Beds were very comfortable. Didn't get up in time to try breakfast as we were all exhausted. I also appreciated the check out time that was later than a "normal" check...More

Thank queen031
Response from General M, General Manager at MainStay Suites Alcoa Knoxville AirportResponded August 7, 2017

Dear queen031, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of...More

Reviewed August 1, 2017

I decided to give another location a try in the Alcoa area and being a member of the motels parent company offerings I thought it might be okay. The check out was easy, was very friendly and I cannot say enough good about the desk...More

1  Thank 1959sanders
Response from General M, General Manager at MainStay Suites Alcoa Knoxville AirportResponded August 2, 2017

Dear 1959sanders, Thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will...More

Reviewed July 30, 2017 via mobile

- did not get the type of room I reserved (suite w/door to bedroom) which was the ONLY reason I chose this hotel - landscape crew began work w/ leaf blowers at 6:30 am on Saturday - exterior door that should require key card access...More

1  Thank Suze409
Response from General M, General Manager at MainStay Suites Alcoa Knoxville AirportResponded August 2, 2017

Dear Suze409, Thank you for taking the time to complete a review regarding your recent stay at MainStay Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our...More

Reviewed June 22, 2017 via mobile

This is mainly used for extended stays and it is geared toward those customers. For something under 100 dollars or 6000 points this hotel had the most value. Breakfast large room and a nice sitting area by the pool. It is also right next to...More

1  Thank lovethesunNashville
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded June 24, 2017

Thank you for taking the time to complete our online survey. We at Mainstay Suites strive for excellence to ensure all of our guests feel at home away from home. Thank you again and we hope to see you again real soon.

Reviewed June 18, 2017 via mobile

Stayed here after judging the Big Kahuna wing festival in Knoxville. As we all know, some of the Choice hotels are pretty dicey. This is, fortunately,NOT One of those. Nice,clean,and comfortable. Typical hot breakfast,which is a plus for us so we can get a good...More

Thank Jeff K
Response from General M, Front Office Manager at MainStay Suites Alcoa Knoxville AirportResponded June 20, 2017

Thank you for taking the time to complete our online survey. We at Mainstay Suites strive for excellence to ensure all of our guests are happy and feel at home away from home. We appreciate your business and hope to see you again real soon....More

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Best Value Properties in Alcoa, TN
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Business Center with Internet Access
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Outdoor pool
Details
Price range
$71 - $105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$71 - $105 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveler (27)
Room & Suite (24)
Dining (2)
Pool & Beach (1)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
robin w
August 15, 2016|
AnswerShow all 2 answers
Response from stokersam | Reviewed this property |
Sorry I don't know either, suggest you contact the hotel direct.
0
Votes
Richard S
August 1, 2015|
AnswerShow all 3 answers
Response from General M | Property representative |
Hi Richard! Thank you for your question. Our pet fee is $25 as a one time payment. So if you are staying one week or a month, you are already covered for your whole stay! Thank you again for your inquiry! -The MainStay Staff
1
Vote
Rene P
March 10, 2015|
Answer
Response from General M | Property representative |
Hi, Thank you for your question. I have 3 handicap rooms on the property, and if I have the availability I would be more than welcome to update your reservation. Please feel free to contact me directly at 865-379-7799 and... More
1
Vote
Room Tips
"Our room faced the courtyard and received morning sun."
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"Choose a room on a floor that doesn't have dogs.."
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"May want to think hard about this one"
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"They were very kind accompanying my needs"
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