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MainStay Suites Alcoa Knoxville Airport

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#5 of 15 Hotels in Alcoa
Certificate of Excellence
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MainStay Suites Alcoa Knoxville Airport
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160 Reviews from our TripAdvisor Community

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Showing 159: English reviews
Sebring, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Our stay was a pleasant stay, to say the least. Specifically I wanted to point out that when we checked in, Leanna went out of her way to make our stay nice. She was very accommodating and pleasant. I learned that Leanna is a fairly new employee, but she her customer service was fantastic.

Helpful?
Thank troubl231
Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 3 days ago NEW

Perry & the staff made our trip absolutely perfect! The location of the hotel is ideal to go explore the amazing roads & scenery of the surrounding area with an easy trip back to "civilization". Thank you again to Perry & the hotel staff in going above & beyond in ensuring we had a wonderful stay & "The Perfect Road... More 

Helpful?
Thank SuburbanIdiot
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW via mobile

My friends & I haves stayed at this location for Vols football games for the last 15 years. We have showed tremendous loyalty. Last night after traveling from Nashville, we we told we had a room, but it was with 1 bed & a sleeper sofa. We have 4 adults. Of course being UT/FLA weekend no other rooms are available.... More 

Helpful?
Thank Scott A
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed at mainstay suites in Alcoa. I was checked in by a wonderful front desk girl named leeanna . she said she was new but it didn't seem like it. She handled her job better then anyone that I've seen working there. She's spunky got a great personality! Rate this hotel 5 out of 5 because of her!!

Helpful?
Thank Chris J
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

Charlotte, North Carolina
Level Contributor
141 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel is designed for extended stays, however, I stayed one night. The check-In agent, Jason, was super friendly and helpful. The room was a suite, albeit a small one. It was very clean and the hotel was relatively quiet. I did hear a dog barking while walking down the hall. The free breakfast was sufficient and not just "continental".... More 

Helpful?
Thank USFlyBoy
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

My Husband & I and some Friends came to ride the backroads, the Hotel is centrally located to everything we wanted to do, they had secure parking for our motorcycles and the staff was very friendly and helpful. Very Clean and Great rooms!!!!

Helpful?
Thank Bonnie R
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

Centre, Alabama
Level Contributor
8 reviews
5 of 5 stars Reviewed 5 weeks ago

rooms were sound proof very well. they were clean, well stocked for everything you would need. I was extremely surprised to find the suite as big as it was with a full kitchen for a very low price. staff was super friendly and helpful. will be staying at this location again next time I am in this area.

Helpful?
Thank bacroadluv
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to complete our online survey. We at Mainstay Suites of Alcoa strive for excellence to ensure all of our guests feel at home away from home. It was our pleasure to serve you. Thank you again and we hope to see you again real soon. Mainstay Suites - Come Enjoy the Suite Life! More 

Stamford, Connecticut
1 review
5 of 5 stars Reviewed August 10, 2016

Three of us on a motorcycle trip from CT. Can't say enough about the service we received from all. The manager, Perry Prichard, could not have been more helpful in providing interesting, different and extremely enjoyable routes for us to take. He provided safe and secure parking for our bikes and even had a wash station set up. Seriously we... More 

Helpful?
Thank pmazz278
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for taking the time to complete our online survey. We at Mainstay Suites of Alcoa strive for excellence to ensure all of our guest are happy and feel at home away from home. Thank you again and we hope to see you again real soon. Mainstay Suites - Come Enjoy the Suite Life! More 

Tomball, Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 5, 2016 via mobile

We are traveling to Delaware for a family funeral so this has been a difficult trip. We were treated so well and had an amazing stay at the Comfort Inn Presidential in Little Rock, after driving for 8 hours I was looking forward to another relaxing night. The reviews here were really good, staff was given high marks. I'm guessing... More 

Helpful?
1 Thank Patricia B
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Maryville, Tennessee
1 review
5 of 5 stars Reviewed July 29, 2016

I can't say enough about the staff at MainStay Suites. After being away from home for Chemotherapy, we drove home (4 hour trip) to find a broken AC and a 98 degree house. I called MainStay and Jason found us a room right away. Check in was quick and for someone who was exhausted and miserable, that meant a lot... More 

Helpful?
Thank meshermin
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for taking the time to fill out our online survey. Your kind words mean a lot to us here at Mainstay Suites of Alcoa. It made Jason's day to read your survey, it really meant a lot to him and the rest of the Mainstay Team. We strive for excellence to ensure all of our guests... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Breakfast Available
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Knoxville MainStay Suites is located just minutes from the Knoxville Airport (McGhee Tyson Airport), the University of Tennessee and downtown Knoxville. Our Knoxville, Tennessee hotel is conveniently located to the nearby cities of Oak Ridge, Pigeon Forge, and Gatlinburg. The MainStay Suites Knoxville TN hotel is just minutes away from: Alcoa Aluminum, Maryville College, Knoxville Convention Center, Neyland Stadium, Blount County Industrial Par, the University of Tennessee Medical Center, and Knoxville Zoo. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! ... more   less 

Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Cir, Alcoa, TN 37701-1945
Location: United States > Tennessee > Alcoa
Price Range: $87 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay
Hotel Style:
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
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