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MainStay Suites Alcoa Knoxville Airport

#5 of 15 Hotels in Alcoa
Certificate of Excellence
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MainStay Suites Alcoa Knoxville Airport
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150 Reviews from our TripAdvisor Community

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Showing 149: English reviews
Providence, Rhode Island
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

I'll start by saying the rooms are very spacious, with all the amenities to make you comfortable. Also, nice patio area and pool. However, what won us over was Perry Prichard. We picked this hotel as a convenient location to ride our bikes through the Smoky Mountains. He saw us at breakfast the first morning and came over to introduce... More 

Helpful?
Thank cmsaunders73
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

From the moment we entered the building there was a pleasant vibe. We were greeted warmly and when we asked to change rooms it was handled immediately! The bed was comfortable and the pool was nice to have in the early evening. We would definitely return to this location 👍

Helpful?
Thank Dwhblue7
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to tell us about your stay at our Hotel. It is our goal to ensure all of our guests feel at home away from home. Thank you again and we hope to see you again real soon. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Great location to the Airport and downtown Knoxville!! Excellent and Friendly staff! Clean and comfortable hotel for a great price! Restaurants and shopping near by for convenience. Also close to the Smoky Mountains!

Helpful?
Thank Karlene R
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

Alcoa, Tennessee
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay. Staff are well very well trained. Room and all facilities were clean. Was interested in a motorcycle trip and the assistant manager could not have been more helpful. Color, waterproof maps were provided along with his comments on sites to see.

Helpful?
Thank rkubel38
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for telling us how you enjoyed your stay at our Hotel. We strive for excellence to ensure all our guests feel at home away from home. It is our pleasure to serve you and hope to see you again real soon. More 

Chesapeake, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

When my motorcycle needed an overnight repair as part of my 3,800 mile trip, locals told me of a great hotel. It happened that Perry Prichard (Director of Sales for Mainstay Suites of Knoxville/Alcoa) was in the store. In discussion Perry thanked me for my military service and offered to drive me to the hotel). I had no reservations but... More 

Helpful?
Thank chazRT08
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

Shropshire, England
Level Contributor
322 reviews
169 hotel reviews
common_n_hotel_reviews_1bd8 208 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 6 nights as we wanted a base to explore this side of the Great Smokies, it proved to be a good choice at a very reasonable cost. We did have a serious issue (not of our making) on arrival with our room, I will not enlarge on it here because it was not the hotels fault... More 

Helpful?
Thank stokersam
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future. Kind regards, Front... More 

Albuquerque, New Mexico
2 reviews
2 of 5 stars Reviewed 4 weeks ago via mobile

My son, his four classmates and teacher traveled from Albuquerque to Knoxville for the purpose of a conference. We attended this conference in May and stayed at the Mainstay Suites for five nights. The place is old, outdated and badly kept. The rooms were only cleaned to satisfy what you could see but don't peak behind a tv or chair... More 

Helpful?
Thank ymmierx
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Franklin, Tennessee
1 review
5 of 5 stars Reviewed June 17, 2016 via mobile

I am a profession musician. I travel the world singing my songs and playing my guitar. I have stayed at every kind of hotel, motel, B&B imaginable. My stay last night at The Mainstay Suites in Alcoa Tn ranks up with one of the best. Great big rooms, clean and very friendly. The woman who served breakfast served me with... More 

Helpful?
Thank TotalPic
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for taking the time to complete our online survey. It was our pleasure to serve you at our hotel. We are happy to hear that you enjoyed your stay and our great breakfast. Thank you again and we hope to see you again soon. More 

Potsdam, New York
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed May 25, 2016

Spent 3 days in Alcoa/Maryville. The MSS was our base of operations. What a great place. Room was very spacious and clean. The only thing that really needed attention was the room-to-room fan that blows hot or cold air from the main room into the bedroom. (we were in a very spacious suite). It was quite dirty...a good 3 minute... More 

Helpful?
Thank weilmd2016
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for completing our online survey. We are very happy to hear you were very happy and that the Room was very spacious and clean, The management and staff were all VERY helpful, friendly, and courteous. The breakfast was very good and that the rate was VERY reasonable, and included the breakfast. We at Mainstay strive for... More 

Ridgeland, South Carolina, United States
Level Contributor
4 reviews
5 of 5 stars Reviewed May 24, 2016

When we entered our room we were quite surprised at the quality of accommodations. The room was well beyond our expectations. Full kitchen with cooking and dinnerware. Staff were helpful, breakfast was excellent. Choice of restaurants very good. Very reasonably priced. A happy choice.

Helpful?
Thank Paul d
General M, Front Office Manager at MainStay Suites Alcoa Knoxville Airport, responded to this review

Thank you so much for taking the time to complete our online Survey. We were very happy to hear that When you entered your room that you were quite surprised at the quality of accommodations. The room was well beyond your expectations. Full kitchen with cooking and dinnerware and that our Staff were helpful, breakfast was excellent. Choice of restaurants... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Knoxville MainStay Suites is located just minutes from the Knoxville Airport (McGhee Tyson Airport), the University of Tennessee and downtown Knoxville. Our Knoxville, Tennessee hotel is conveniently located to the nearby cities of Oak Ridge, Pigeon Forge, and Gatlinburg. The MainStay Suites Knoxville TN hotel is just minutes away from: Alcoa Aluminum, Maryville College, Knoxville Convention Center, Neyland Stadium, Blount County Industrial Par, the University of Tennessee Medical Center, and Knoxville Zoo. We offer Blink charging stations for electric cars on-site, so our guests and their vehicles can charge overnight! ... more   less 

Additional Information about MainStay Suites Alcoa Knoxville Airport

Address: 361 Fountain View Circle, Alcoa, TN 37701
Location: United States > Tennessee > Alcoa
Price Range: $76 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Alcoa Knoxville Airport 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Mainstay Alcoa
Alcoa Mainstay
Hotel Style:
#3 Family Hotel in Alcoa
#5 Business Hotel in Alcoa
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