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M Star Hotel Alcoa

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Traveler (16)
Room & Suite (21)
Pool & Beach (1)
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Overview
  • Excellent3%
  • Very good17%
  • Average17%
  • Poor24%
  • Terrible39%
Oct 6, 2017
“Disgusting”
Aug 28, 2017
“I wish I could give it 0 stars”
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Pets Allowed
Wheelchair access
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (29)
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1 - 5 of 29 reviews
Reviewed October 6, 2017

If you can't afford a better place than this, sleep in your car. The bed was lumpy, the furniture damaged. The sink would not drain. After walking on the carpet for 10 minutes in my bare feet, the bottoms of my feet were as black...More

Thank Steveinchaingmai
Reviewed August 28, 2017

I didn't expect much from the hotel since it was cheap, but this place was worse than expected. First, don't be fooled, there is no continental breakfast despite what booking websites say. Next, this is not a Motel 6. I'm not sure what company the...More

1  Thank Cara B
Reviewed June 18, 2017

You don't expect much for the price, but this place was so bad we couldn't even stay. When we arrived the woman behind the counter looked at our booking for about a thousand years as if it was written in an alien language before finally...More

Thank MelenieNZ
Reviewed May 22, 2017

My husband and I stayed this past Friday night at what we thought was a Motel 6. it surely was not. The room was terrible. The bed was like a coffin, wrapping around you when you laid down. The floor was nasty. We would have...More

Thank Hester J
Reviewed April 9, 2017 via mobile

The only reason I booked this hotel was because it was the only decent priced hotel for the weekend I needed, due to the Pigeon Forge Rod Run & everything there & in Gatlinburg being booked. I can say, I will never return. I regret...More

Thank Mandylea35
Response from 6Team, Brand Experience Team Member at M Star Hotel AlcoaResponded April 10, 2017

Mandylea, Thank you for sharing your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you experienced. We apologize...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Business Center with Internet Access
Banquet Room
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Hot Tub
Details
Price range
$45 - $59 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
$45 - $59 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveler (16)
Room & Suite (21)
Pool & Beach (1)
Questions & Answers
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Room Tips
"Stay somewhere else"
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"Run Run Run"
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"Rooms on the pool side seemed quieter & more secure as far as not facing the parking lot & are in..."
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"Hotel sits on main airport runway path. Plains just over head. Wheels almost scrap rooftop."
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