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Comfort Suites

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (24)
Room & Suite (19)
Dining (7)

About

#8 of 27 hotels in Anderson
Location
Cleanliness
Service
Value
Comfort Suites hotel is in close proximity to the Interstate and is walking distance to several bars and restaurants. All rooms are indoor, surrounded by a beautiful open atrium lobby. All rooms are suites (Kings or Two Queen Beds) and all come equipped with a micro fridge, microwave, sleeper sofa, spacious desk area and free wifi. Every guest will get to experience our fantastic free full hot breakfast, as well as our fitness center and indoor pool and spa for relaxation. Comfort Suites also takes pride in its friendly staff in delivering an exceptional experience for every guest.
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Property amenities
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Breakfast Available
Business Center with Internet Access
Golf course
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range

Location

Full view
54Somewhat walkable
Grade: 54 out of 100
16Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
179Reviews
0Q+A
24Room tips
Traveler rating
  • 108
  • 34
  • 20
  • 9
  • 8
Time of year
Traveler type
Language
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Popular mentions
I checked in last night. I met everyone the front desk girl, manager, owner because i was one of their first clc guests. Everyone was nice and professional. I got checked in, the room was hot, i turned the ac on as low as it would go and sat on the couch for a couple hours. When i to the bathroom is when everythong went down hill. The ac still had not gotten the room cool. Cooler than it was but bot cool. Certainly not cold. The toilet did not flush. There was no water pressure so it would not fill up. I literally had to fill up the trash can and pour into the tank to get it to flush. Then the sink handle came off. The bed was horrible uncomfortable with a raised bar in the middle with sunken worn out sides. I went to get the extra pillow in the closet area and found a broken clothes hanger just thrown up there. Very disapointing.
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When we unfolded the sleeper sofa there was what appeared to be urine stains and nasty brown streaks on the mattress. We left complained and requested refund. Not only no refund but charged me for damage claiming we did it. Horrible! I have pictures to prove it.
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Response from James W, Guest Relations Manager at Comfort Suites
Responded Apr 8, 2019
Thank you for expressing your concerns about your recent stay. At out hotel we take great pride in our high standards of cleanliness. All room's are inspected prior to guest checking in and if there is a problem with a guest room it is taken out of service. The room in question was inspected for cleanliness prior to guest checking in. We are very sorry that it didn't meet your standards. My hope is that you will allow us another opportunity to serve you. Thanks.
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Our room was comfortable, clean, and well designed. There were many outlets to use, so we didn't have to crawl behind the bed to find one. The front desk staff was efficient and pleasant. We liked the set up of the hotel with the atrium elevator, so that we did not have to walk a mile to get to our room (my husband uses a walker). The breakfast was the standard breakfast, which was adequate and the attendant was very helpful.
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Response from James W, Manager at Comfort Suites
Responded Feb 18, 2019
Thank you for taking the time to write a review. We're delighted that that you enjoyed our southern hospitality and we look forward to your next visit. Thanks..
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Not the same. My family and I decided to stay here again because it was such a good experience last year, but what a difference a year makes. The customer service had dropped off dramatically as well as the overall hotel doesn’t seem to be as well maintained as last year. The fitness area looked like it hadn’t been cleaned in weeks. This is why my rating dropped for this hotel. Still overall not bad for the money but may try somewhere else next time we are in the area.
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Response from James W, Manager at Comfort Suites
Responded Feb 17, 2019
Thank you for your review expressing our concerns on your recent stay. We sincerely apologize for the substandard condition of fitness center and customer service. We take great pride in our high standards of customer service and cleanliness. Unfortunately, you experienced a time when we obviously did not meet those standards. My hope is that you will allow us another opportunity to serve you. Kind Regards,
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My room was spacious but not up to par with other Comfort Suites I’ve stayed at for the price. My door had a gap around it letting cold air seep in all night. Tried to block it with a couple of towels. The room was pretty clean. Could see repairs that had gone wrong. The breakfast was good and the employees friendly.
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Response from James W, General Manager at Comfort Suites
Responded Dec 18, 2018
Thank you for writing a review on your recent stay. We sincerely apologize for the substandard condition of your room. We take great pride in our high standards of cleanliness and maintenance. Unfortunately, you experienced a time when we obviously did not meet those standards. My hopes is that you will allow us another opportunity to serve you. Kin Regards.
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PRICE RANGE
$79 - $129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort suites andersonanderson comfort suites
LOCATION
United StatesSouth CarolinaAnderson
NUMBER OF ROOMS
60
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