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Fairfield Inn & Suites Aiken

#7 of 20 Hotels in Aiken
Certificate of Excellence
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185 Colony Parkway, Aiken, SC 29803
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135 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Virigina
Level Contributor
55 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Enjoyed our stay. The room was very clean. The bed was very comfortable.Breakfast which is included was very good. Staff was friendly and very helpful. They offer free wifi and have an office center with computer and printer. True to Marriott standards!

Helpful?
Thank FooledOnce
Tupelo, Mississippi
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Enjoyed our stay at this hotel. Nice peaceful location. Not far off the interstate but far enough off to be quite and not hear noise of traffic. Not far from places to eat and stores and such. Nice large breakfast area for hot breakfast in the mornings.

Helpful?
Thank Lisa B
Raleigh, North Carolina
Level Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 26, 2016 via mobile

This is a fairly standard Fairfield Inn, but it was nice and very clean. Many of the Fairfield Inns have gone through an upgrades lately which I like. (I stay about 200 nights a year at hotels, I kind of know) and I like the new decor which this one had. Breakfast starts at 6am, which I like better than... More 

Helpful?
Thank tsbjoe
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Dear Tsbjoe, Thank you for taking the time to share your feedback with us on TripAdvisor. We as well as other TripAdvisor Travelers appreciate it. I am glad to hear that you had an enjoyable experience here at our hotel. I do apologize about there not being any biscuits stocked during the time you came down for breakfast. I will... More 

Charleston, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 18, 2016

Rude staff. Christina Gilbert, the general manager, refused to allow me to cancel my reservation because they had mistakenly booked me at a group rate. I did not know the group rate existed nor did I ask for it. The cancellation date was PRIOR to the date I booked. The front desk clerk David lied and said he read me... More 

Helpful?
Thank eicheml
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Dear Eicheml, Thank you for taking the time to share your feedback with us on TripAdvisor. The group organizer has been made aware of this situation when it occurred. I apologize if you felt David did not provide you with the information as you would have liked, but I was also at the front desk during this entire exchange between... More 

Charleston, South Carolina
Level Contributor
48 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed May 17, 2016

We've written about this hotel before, but it bears repeating. We travel up to Aiken once a week from Charleston and always stay at this hotel. We have tried other hotels over the years, but the Fairfield Inn & Suites beats them all by a factor of 10. The hotel has been completely renovated so rooms, common rooms, etc. are... More 

Helpful?
Thank seasondtrvlr
AIKEN, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 12, 2016

My wife and I are residents of Aiken, and stayed at the Fairfield while our house was being worked on. The studio room was huge and newly renovated. The only problem was that the room had one window air conditioner...it was a little small to cool off all of that open space. The room was nicely appointed and spotless...a BIG... More 

Helpful?
Thank David J
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Dear David J, Thank you for taking the time to share your most recent stay with us. I am excited to hear that you had an overall good stay. I will address the issues which you have brought up, in hopes to isolate the issues. We hope to be your home away from home in the future. Yours in Hospitality,... More 

Denver, Colorado
Level Contributor
404 reviews
120 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed May 12, 2016 via mobile

There is nothing special about this place. It seemed the room have been somewhat spruced up as my room smelled of fresh paint. The staff at the desk goes out of their way to be helpful. The biggest issue was my room was not clean. When I pulled the desk chair out there was someone else's vitamin in the seat... More 

Helpful?
Thank ThatchersBiscuit
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Dear ThatcherBiscuit, Thank you for taking the time to share your feedback with us on TripAdvisor. Your feedback is extremely valuable to us so that we may continue to develop training programs that ensure exceptional customer service. As for the cleanliness of your room and bathroom, I will relay your comments to our housekeeping staff so that we can eliminate... More 

Fort Myers, Florida
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 27, 2016

The rooms are super clean, the staff is extra nice. The hotel is within walking distance of several restaurants and a short drive to town. The only negative (and it's a small one) is that the elevator is the s.l.o.w.e.s.t. one I've ever seen. Enjoyed my stay!

Helpful?
Thank now2020
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Dear Now2020, Thank you for sharing your feedback with us on TripAdvisor. We are delighted to hear that your experience with us was enjoyable. We truly are in a centralized location to many great shopping, dining and entertainment destinations here in Aiken. We hope that you will visit us again soon! Yours in Hospitality, Kristina Gilbert More 

Chicago, Illinois
Level Contributor
128 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 11, 2016

it was masters week so they were busy but they were welcoming. they did not provide much advice and did not even know what a platinum amenity was even though a marriott. Room lacked all character and fan/air conditioner was incredibly loud, but room was clean and did the job for an evening during masters week

Helpful?
Thank elliotnotsam2
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Dear Elliotnotsam2, Thank you for taking the time to share your review with us on TripAdvisor. Us, along with other TripAdvisor members appreciate your feedback. I am happy to hear that your stay with us was enjoyable, but regret to learn that we fell short in ensuring you felt appreciated as a Marriott Rewards member. Please accept my sincerest apologies... More 

Douglasville
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 4, 2016

Not the easiest place to find, but well worth it! Beautiful property. Spacious rooms. Nice indoor pool and hot tub. Lots of near-by restaurants and stores. But the best part of this hotel is the staff. Very helpful and professional. I wish I could rate the place a 6!

Helpful?
Thank Chris P
Kristina G, General Manager at Fairfield Inn & Suites Aiken, responded to this review

Dear Chris, Thank you for taking the time and sharing your feedback with us on TripAdvisor. I am so happy to hear that your stay with us was exceptional. Our staff are truly wonderful associates who are focused on providing our guests with a memorable experience. They will be just as excited to hear that they made such an impact.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Fairfield Inn & Suites Aiken

Address: 185 Colony Parkway, Aiken, SC 29803
Location: United States > South Carolina > Aiken
Price Range: $92 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Aiken 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Fairfield Inn Aiken
Fairfield Aiken
Aiken Fairfield Inn
Hotel Style:
#3 Family Hotel in Aiken
#4 Business Hotel in Aiken
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