The Willcox
100 Colleton Ave SW, Aiken, SC 29801-4870
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About
#2 of 28 hotels in Aiken
Location
4.8
Cleanliness
4.7
Service
4.7
Value
4.5
GreenLeaders Gold level
The award-winning, historic Willcox Hotel cultivates a sophisticated, yet informal glamour amidst America's storied thoroughbred country. Cloud soft beds, an intimate Salon & Spa and one of the South's Best Restaurants - All in a setting of Easy Going Elegance.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycles available
Hiking
Kids stay free
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Saltwater pool
Fence around pool
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Outdoor dining area
Special diet menus
Horseback riding
Bicycle tours
Walking tours
Board games / puzzles
Babysitting
Books, DVDs, music for children
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Air purifier
Bathrobes
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
iPod docking station
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English
Location
100 Colleton Ave SW, Aiken, SC 29801-4870
The Willcox
Getting there
Somewhat walkable
Grade: 77 out of 100
77
20 Restaurants
within 0.3 miles
394Reviews4Q+A84Room tips
Reviews
Traveler rating
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A very charming and historic southern inn. Excellent restaurant downstairs, especially for breakfast which was included in our stay. The rooms were well sized, lovely antique furnishings throughout, soft and cozy beds. The lobby and bar area were both very inviting after a long day spent on the trails. My only recommendation for improvement would be to update the bathrooms. Ours was in great need of an update, and we would have appreciated a walk-in shower vs. a bathtub.
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Date of stay: October 2023Trip type: Traveled on business
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded 1 week ago
I appreciate you choosing to stay with us and for taking the time to write this review. I am so pleased that you enjoyed your visit, enjoying the restaurant, accommodations, and lobby bar. Thank you for your recommendation on updating the bathroom that you were in and we are actually in the process of doing so. I hope that you will return to Aiken and The Willcox soon and often. Happy Holidays! Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favorite
We spent two nights at the Wilcox, and we would not change a thing. Check in was fast and efficient. We were offered complimentary glasses of sparkling wine which we enjoyed in the lobby while waiting for friends to arrive. The lobby is very relaxing, with comfortable seating and interesting art. We enjoyed reasonably priced cocktails there both nights before dinner. We stayed in Room 210 which is a junior suite. It was spacious, with a large sitting area which was perfect for drinks and conversation with friends after dinner. The rooms are nicely appointed with comfortable beds, high quality linens, and fluffy towels. Turndown service was a nice touch. We stayed at their sister property, Greystone, so we had an idea what to expect for breakfast. The menu had lots of choices, the coffee was excellent, and the service was courteous and efficient. Parking is very convenient in the angle parking in front of the hotel. The way the spaces are angled and spaced; it would be impossible to get a door ding unless someone was trying. The hotel is a short walk from the main shopping area and The Alley. The only question I had was “Where do they find all the happy, smiling, friendly, eager to please people?” It seemed like every staff member greeted us, and everyone was looking for a way to be helpful. …
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded May 5, 2023
Thank you so much for choosing to stay two night with us! As the General Manager, your review is music to my ears, as well as to the rest of our team, as I have shared it with them. I am so pleased that you enjoyed all aspects of your Willcox Experience....from the beginning to the end. I appreciate greatly you taking the time to write this detailed review and share your experience with others. We are all looking forward to your return and we hope that it will be very soon. Please don't hesitate to contact me personally if I may be of any assistance to you. Your business is greatly appreciated. Warmest Regards, Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exceeded my expectations! Such charm, character and, most importantly, authentic hospitality. Special shout to the following; Reba: Warm welcome and check in Jess(I think): Great breakfast server Leslie: The best bartender! She is so attentive and nails the little things that are so important. A true asset to the operation. (Also the shower was hot with great pressure!) Can’t wait to return in the future. Thanks for a great stay
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Date of stay: November 2023Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Matthew Sayer, Other at The Willcox
Responded 4 weeks ago
Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The restaurant was fantastic and the Stephanie our waitress made our night special. We had the whole family laughing and enjoying the atmosphere. Worth scheduling a reservation! We shared everything from either the standard menu as well a the specials and nothing disappointed.
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Date of stay: October 2023Trip type: Traveled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded Oct 30, 2023
Thank you for choosing to bring your family to dine with us. I am so pleased that you all enjoyed your dining experience! I will share your kind compliments with Stephanie as well. I hope that you will join us again in the very near future. Warmest Regards, Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had a wonderful overnight stay here and it is on my list for a return visit! Aiken is a lovely spot but even more so because of the beautiful Willcox. The hotel itself, restaurant, bar, lounge, and even spa are excellent. It’s simple and elegant with attention on service and experience over unnecessary fussy and lavish details. Room was very spacious, tasteful and comfy with good bathroom. Restaurant was fantastic but a snack at bar/lounge is good too. Service everywhere is great. Had the best deep tissue massage with Jonathan—he has the magic touch! No sauna or steam room facilities in spa but prefer keeping it simple snd delivering on excellent treatment. Love Willcox!
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Date of stay: October 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded Oct 19, 2023
Thank you, Thank you for your wonderful and detailed review. I am so happy that you enjoyed all aspects of the Willcox experience from the accommodations, to the food, to the spa. I will share your wonderful compliments with our team. Your business is greatly appreciated and I hope that you will return soon and often. Please don't hesitate to contact me if I may ever assist you in anyway. Looking forward to you return. Thank you! Warmest Regards, Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our experience at this hotel was the best southern hospitality that we have had in a very long time. Everyone from Audra who took our reservation to the housekeeping staff could not have been more accommodating. Our King room was beautiful and very clean. The bathroom was spacious and very clean. The turn down service was top notch! They even filled a fruit induced pitcher of water that was most appreciated. The sheets, towels and robes were all very high quality. The restaurant/lobby/living room space was beautiful and such a wonderful atmosphere to enjoy cocktails, lite bites and dinner. I would give this hotel 10 stars if I could. Highly recommend!
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Date of stay: September 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: If coming in from the East on 301, don't be discouraged by the drive into Aiken. Aiken is a...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded Oct 12, 2023
I am overjoyed in reading your review, as a General Manager, it is music to my ears! Thank you so much for staying with us and for taking the time to write this wonderful review. I will definitely share it with our team and your kind comments are greatly appreciated. I hope that you will be returning on a regular basis. Please let me know if I may ever be of any assistance to you what so ever. Kindest Regards, Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The Willcox took my BFF’s breath away the first moment we arrived to a full house of people and their pets enjoying jazz night on a Thursday. Of course, two flutes of French Champagne at check in added to the ambiance before we made it to the room. The room…brought tears to her eyes… because of the welcoming they provided to MoonPie. A luxurious oval bed, her own water and food bowls, plus a pet menu to die for. Kudos Willcox. Moon Pie approved. Luxurious four poster king bed welcomed us, the linens enveloped us, the pillows nestled us into a good night’s sleep. The breakfast offered with our stay was five star, the service exceptional. Come for a day, stay for a few. Enjoy the complimentary bikes, the saltwater pool and allow the staff to make you feel special.
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Date of stay: September 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded Oct 12, 2023
Thank you so much for choosing to stay with us and for writing this review. I am so pleased that both you and Moonpie enjoyed our hotel and it's amenities. We love our guests as well as our 4 legged friends. I am so pleased that you were able to enjoy our saltwater pool and our complimentary bicycles. I hope that you and Moonpie will return soon and please let me know if I may ever assist you in anyway. Warmest Regards, Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The front desk staff was generally rude and unfriendly. When I booked one of the vacation rental houses, I was told we could use the hotel pool but when we got there, I was told we couldn't. We had a major roach infestation in our rental. On the good side, the ambiance and decor were pretty. The food was good and the restaurant waiters were nice. Beautiful property. Mostly just disappointed that the lady manager was not nice and the other front desk people seemed poorly informed about stuff like using the pool if renting one of the vacation houses. Also took forever to check in.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: Check to see if your vacation rental has roaches before buying groceries.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Everything about this wonderful, historic hotel is the very best! It is beautiful, laid back and elegant. The restaurant is outstanding, the rooms spacious and comfortable. The spa was the best I have ever experienced. I highly recommend the hydrotherapy and also the hour long massage. The very best!!
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Date of stay: August 2023Trip type: Traveled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded Aug 30, 2023
Thank you so much for choosing to stay with us and have the full Willcox Experience!! I am so pleased that you enjoyed all aspects of your stay from the restaurant, to the spa, to the accommodations. I appreciate you taking the time to share your wonderful comment and for your 5 star review. I hope that you will return soon and often. Warmest Regards, Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Wilcox staff is very friendly and accomodating. The is the best part of the hotel. Rooms are dated, rugs need replacing, and please, please paint some of the doors and trim in those rooms. I would imagine the decor could be considered "campy" but I was not impressed. This is a very small hotel, with a bording house feel. My room, 207, was cramped and the bathroom was practically non existent. I had to step up into it, over cracked tile, which made for a hazardous trip in the middle of the night. The hotel and my room was not clean and it was shabby. I reserved a deluxe King room, and the bed was a Queen. (!) The pool outside was...meh. I would not return. Too small and not clean enough for my taste.
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Date of stay: July 2023Trip type: Traveled with family
Value
Location
Service
Room Tip: limited parking, so be prepared to walk
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Tina McCarthy, General Manager at The Willcox
Responded Aug 3, 2023
Thank you for staying with us. I always appreciate our customer feedback. I am very pleased that you found our staff friendly and accommodating. I aplogize and I am disappointed that you were not pleased with your accommodations. We are indeed a boutique hotel with a total of 23 rooms. Were were built in 1898. Our guestrooms are by no means cookie cutter rooms, each with their own layout and design. Your room 207 is a king room, but perhaps you moved rooms at some point during your stay? We want all of our customers to be overwhelmed with their experience and of course wanting to come back. I would welcome the opportunity to further discuss the details of your visit with you. I truly hope that you will consider visiting us again I would be more than happy to personally assist you with your reservations. Kindest Regards, Tina McCarthy General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Aiken area.
PRICE RANGE
$262 - $370 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the willcox hotel aiken
LOCATION
United StatesSouth CarolinaAiken
NUMBER OF ROOMS
23
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Claim Your ListingTHE WILLCOX - Updated 2023 Prices & Hotel Reviews (Aiken, SC)
Frequently Asked Questions about The Willcox
Which popular attractions are close to The Willcox?
Nearby attractions include Aiken County Historical Museum (0.3 miles), Aiken Center for the Arts (0.2 miles), and Cyndi's Sweet Shoppe (0.2 miles).
What are some of the property amenities at The Willcox?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at The Willcox?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Willcox?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Willcox?
Yes, free parking, street parking, and valet parking are available to guests.
What are some restaurants close to The Willcox?
Conveniently located restaurants include Malia's, The Willcox Restaurant, and Casa Bella.
Are there opportunities to exercise at The Willcox?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Is The Willcox located near the city center?
Yes, it is 0.3 miles away from the center of Aiken.
Are any cleaning services offered at The Willcox?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Willcox?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Willcox offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.