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Holiday Inn Allentown Center City

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Holiday Inn Allentown Center City
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258 Reviews from our TripAdvisor Community

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Showing 256: English reviews
Stamford, Connecticut
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

I love Bea and the legend they created for it at the Holiday Inn. i was traveling with a child and one of the front office staff came up to me and my son unsolicited and offered a little "bea" and let me know it was their mascot. They created a legend about Bea. Once you get a bea you... More 

Helpful?
Thank CannoliMan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

One elevator working! We had to take the stairs up and down to and from our rooms. Very small room and The resturant in the hotel the staff members are rude and they messed up a lot of our orders. We ordered burgers and they did not have ketchup, condiments. The waiter never came back to see how our food... More 

Helpful?
Thank Aletheia J
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Aletheia, Thank you for posting your feedback on TripAdvisor. I am very sorry that our elevator malfunctioned at such an inopportune time. We have it back up and running and should not be an issue anymore. As far as the restaurant goes, I have shared your comments with our Food and beverage department in an effort to get better... More 

Hershey, Pennsylvania
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were back for the DCI show and were pleased with the hotel accommodations. The restaurant attached to the hotel was very good-service was great! Place was very busy and they kept the restaurant open later than usual to accommodate. Location is close to stadium.

Helpful?
Thank Pamela M
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear valued guest, We are happy you enjoyed your stay with us over the weekend. You mentioned this visit was better than last year's, and I am unsure if that was meant for the restaurant and the service they provided. The restaurant has changed since the last time you were here, and things have greatly improved! We hope to welcome... More 

Larchmont, NY
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This place is conveniently located in downtown Allentown, but not really expensive for the low quality of the stay - thin walls, broken elevator, cloudy pool water, moldy fitness center. The people working the front desk were very nice, but besides that it was a disappointing stay.

Helpful?
Thank jimshoes
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear jimshoes, Thank you for taking the time to rate your stay on TripAdvisor. I shared your comments with the proper departments and they are being addressed as we speak. We are happy to announce that we will be doing a complete and total renovation in the months to come, and am sure you will be pleased with the finished... More 

Southern Mexico, Mexico
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Great hotel, gym was good, treadmill worked pleasantly well, limited weights. Nevertheless 8 dollars per day if you want to park your car. Location is good, 10 to 15 min to Leighvalley mall which has a great selection of everything. 20 min to regional airport.

Helpful?
Thank ch1k0r1ta
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, We are happy your enjoyed your stay with us! We are in a prime location, close to all your Lehigh Valley destinations. We are pleased you were able to get a good workout in using our fitness center. As far as the parking, we are a center city property where we lack room for a parking lot... More 

Bowie, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 17, 2016 via mobile

Booked this hotel for my family after a day planned at Dorney Park. Dorney Park was awesome!! The kids, and bigger kids (us adults) had a blast!! The kids were asleep within 3 minutes of getting into the car. We arrive at our hotel only to find street parking, but a parking garage next to the hotel. It was an... More 

Helpful?
Thank 455marissad
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear valued guest, First let me apologize that you were not satisfied with your stay. I would like to speak to you, to obtain details of the feedback you've provided. Can you please contact me? Best regards, Laurene S. lsemprit@hiallentownpa.com More 

Tamaqua, Pennsylvania
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2016

The hotel itself was very nice. Very polite staff and very helpful. The breakfast on the other hand was below par by a long shot. Eggs barely had any taste bacon just blah for two adults to have breakfast with two cups of orange juice and a milk it cost 27.45$ We were given change for 28$ back when we... More 

Helpful?
2 Thank aangllmouse
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, I enjoyed our detailed phone conversation yesterday and the feedback you provided about our hotel. I have passed your important suggestions on to the Director of Food and Beverage to have them addressed. We are very happy you were impressed with our staff. We strive to provide the best service possible, in all departments of the hotel.... More 

Overland Park, Kansas
Level Contributor
80 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 30, 2016 via mobile

This is my 17th hotel night in the last 25 days. Needed to be near Easton, Pa. I don't like the location of this hotel or the way parking is set up. In fact, if my husband had not been with me, I would have demanded a refund for my safety. This hotel is overpriced for the quality of the... More 

Helpful?
1 Thank mjrek11
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear guest, Thank you for sharing your feedback on TripAdvisor. We are a center city property, with the same challenges of parking as with many other center city properties. We try to make the parking experience as smooth as possible for our guests. We are sorry you disliked the set up. As far as the room is concerned, we are... More 

Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 28, 2016

Hotel and it's staff were great. Room was clean and everything worked. Only stayed one night and rate was good. Area around hotel is city like but I wouldn't wander too far from hotel as ride towards hotel was through a very depressed area.

Helpful?
Thank Mfig303
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Valued Guest, Thank you so much for this kind review! We really appreciate it:) We hope the next time you come to town you will visit us again! More 

Manassas, Virginia
Level Contributor
254 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
3 of 5 stars Reviewed June 23, 2016

The staff of this hotel tries really hard to make your visit enjoyable - very friendly and helpful front desk. But the neighborhood seemed marginal, and hotel parking ($8) is in a garage across the back alley from the hotel. One big plus, aside from terrific staff: wi-fi- usually you only read complaints about wi-fi in reviews, because you have... More 

Helpful?
Thank Karen L
Laurene S, Front Office Manager at Holiday Inn Allentown Center City, responded to this review

Dear Karen L., Thank you so much for taking the time to share our feedback on TripAdvisor. I appreciate you taking a moment to acknowledge the staff and the service we aim to provide. As a Center City property, we do have some challenges such as city owned garages. I am happy you found the Wi-Fi to work quickly and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Holiday Inn Center City Allentown. Located just 1 block from the PPL Center Arena (go Phantoms!), We offer all of your hospitality needs at a price that can't be beat! Come and indulge in personalized, exemplary service in a soothing environment. After a long day, escape to our spacious guest rooms and deluxe suites-the largest in Lehigh Valley. Special touches like pillow-top mattresses and high-speed Internet access make it easy to work and relax. Feast on mouth-watering dining options at Manifiesto and 57 Lounge, our on-site restaurant and bar. Are you visiting for a business retreat or family reunion? We boast 10,000 square feet of flexible meeting space. Experience all of the comforts of home at this full-service Allentown, Pennsylvania hotel, including newly renovated guestrooms and suites, free high-speed Internet access, 24 hour business center, room service, a heated indoor pool and self parking surcharge. This Allentown, Pennsylvania hotel is only minutes from Dorney Park & WildWater Kingdom, Lehigh Valley Hospital and Muhlenberg College. Come visit the Lehigh Valley where you will have every reason to visit every season. Whether on business or pleasure, the Holiday Inn Allentown is the perfect place to stay. ... more   less 

Additional Information about Holiday Inn Allentown Center City

Address: 904 W Hamilton St, Allentown, PA 18101-1198
Location: United States > Pennsylvania > Allentown
Price Range: $119 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Allentown Center City 3.5*
Number of rooms: 224
Reservation Options:
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Also Known As:
Holiday Inn Allentown Center City Hotel Allentown
Allentown Holiday Inn
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