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Renaissance Allentown Hotel

Traveler (130)
Room & Suite (58)
Video (1)
Certificate of Excellence

About

#2 of 30 hotels in Allentown
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Experience the vivid spirit and lively energy of historic Allentown, Pennsylvania when you stay at luxurious Renaissance Allentown hotel. Ideally located adjacent to the PPL Center, just minutes away from attractions like the DaVinci Science Center and Coca-Cola Park, Renaissance Allentown Hotel offers the perfect combination of contemporary style, superior amenities and personalized service in the center of downtown. Whether you're visiting the city for business or pleasure, choose our luxury Allentown hotel and discover a true retreat here in the heart of scenic Lehigh Valley.
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Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Fitness Center with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room amenities
Air conditioning
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Visit hotel website
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Hotel deals

Location

Full view
85Good for walkers
Grade: 85 out of 100
81Restaurantswithin 0.75 miles
8Attractionswithin 0.75 miles
300Reviews
3Q+A
71Room tips
Traveler rating
  • 174
  • 84
  • 27
  • 9
  • 6
Time of year
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Popular mentions
Wow!! We are so pleased with this gem. We arrived around 10 pm and were greeted by 3 lovely front desk staff. They were happy to answer any questions with a smile. Our room was simply fabulous. I love the industrial decor... it is very appropriate for the city of Allentown.
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Response from RenaissanceAllentown, Director of Sales at Renaissance Allentown Hotel
Responded 1 week ago
Dear Norpatmat, We're so glad that you had an exceptional experience with us from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We are also thrilled to learn that you especially appreciated our decor and that you felt that it was genuine to your Allentown experience. We certainly appreciate your feedback regarding the curtains in our rooms, and this will be addressed with our team moving forward. We hope your trip back to New York was quick and smooth. We look forward to welcoming you back again soon.
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I requested early check-in and my room was ready by noon. I also requested late check-out and I was given until 4pm. Everyone was extremely accommodating and friendly. Breakfast was good and overall I actually found this place more comfortable than a 5 star hotel I stayed in a
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Response from RenaissanceAllentown, Director of Sales at Renaissance Allentown Hotel
Responded 3 weeks ago
Thank you for the outstanding review, Eric! We're delighted your experience with us was so wonderful. It's fantastic our team could accommodate your needs and assist you in any way possible. We aim to please and your praise lets us know we're doing our job! We look forward to sharing another amazing experience with you soon.
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Whatever you do, don't trust your reservation confirmation number. I did. I arrived at 11:30 p.m., 30 minutes later than scheduled, due to plane delays and even though I have a confirmed room they don't have a room. As Jerry Seinfeld once said, they are good at taking
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+1
Expected a bit nicer rooms but then again, industrial is not my favorite decor. It’s an older place that’s been redone. We stayed in a suite which wasn’t much bigger than a regular room. The view was fantastic! We opened the curtains in the am and got an excellent view of
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Response from RenaissanceAllentown, Director of Sales at Renaissance Allentown Hotel
Responded 4 weeks ago
Thank you for the great rating and review! We are always working very hard to provide a high-quality experience for all of our guests. It's great to hear that you had a lovely experience with us. We hope you plan on visiting us again soon! Thanks again.
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After 17 hours of driving we arrived at the hotel and needed some food. Tried to order off the 24 hour menu and got an irritated vibe from the front desk clerk. He then forwarded me to an extension no one would answer. I called back and explained nobody answered the extension.
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Response from RenaissanceAllentown, Director of Sales at Renaissance Allentown Hotel
Responded 5 weeks ago
We appreciate you taking the time to share your feedback. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.
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PRICE RANGE
$172 - $327 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaAllentown
NUMBER OF ROOMS
178
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