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Holiday Inn Express & Suites Allentown West

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Holiday Inn Express & Suites Allentown West
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
Laceyville, Pennsylvania
Reviewed yesterday NEW

This hotel is extremely comfortable, clean and the staff is amazing. We checked in to this hotel after having a bad experience at another hotel earlier in the evening. We are so glad we made the choice to stay here. Our room was a suite (I'm not sure if all the rooms are suites), it was beautiful. The room consisted...

Thank sanzan116
Mahopac, New York
Reviewed December 8, 2016

Four of us were in Pennsylvania for a weekend getaway. We found this hotel online for a great price and got a small suite with two queen beds as well as a pull-out couch. The staff was wonderful and the room was comfortable. It's a fairly quiet area tucked away at the junction of Interstate 78 and US 22 (the...

Thank RobAdams5512
Management response:

You have my sincerest apologies about the wifi, Rob. I'll be sure to look into that as soon as possible! With that said, I'm happy to hear everything else about your visit went as well as it did. Thank you for your compliments and hope to see you all again someday. All the very best, K.a. Bower, General Manager

Mechanicsburg, Pennsylvania
Reviewed November 29, 2016

Very rarely is Allentown, PA a tourist destination, but my wife and I were there to celebrate a friend's 40th. We honestly chose this hotel based off past reviews and proximity to my buddy's house. I am glad we did. We reserved a "King Reserved Suite" - we have kids and never get away together. This room was advertised as...

1Thank LittleRussie
Management response:

Well I'm certainly glad you and your wife could have an absolutely wonderful stay with us! Like you said, Allentown isn't the most popular destination, so we make it a point to ensure our guests have the best experience possible while they're here. There's no better feeling than exceeding people's expectations! Hope to see you both again one day, K.a....

Charlotte, North Carolina
Reviewed November 19, 2016 via mobile

We're traveling through the area and needed to stay for the night. We chose this place because they're pet friendly. We checked out the room and were very happy. We were a little dismayed that it wasn't right off the highway and had to travel an additional 4 miles. I know, it doesn't seem like much, but when you've traveling...

Thank Anne L
Management response:

Well we're certainly glad you could stop by and have a great experience with us, Anne! We'll keep your feedback in mind as far as the silverware and glassware, but for now, we just want to let you know we really appreciate the wonderful review. Best, K.a. Bower, General Manager

Murfreesboro, Tennessee
Reviewed November 19, 2016 via mobile

After traveling all day and searching for a good value at a decent place, this place exceeded our expectations. The room was a great value and was fantastic. Bed was super comfy and room was very spacious. Great nights rest and really quiet room. Would go out of my way to stay again.

Thank Donna B
Tracy M, Front Office Manager at Holiday Inn Express & Suites Allentown West, responded to this review

Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay. We hope to see you again in the near future. Sincerely, Tracy M

Miami, Florida
Reviewed November 1, 2016

My room was so clean, and the furniture was in such good condition, that you'll think that you're the first person to have stayed in the room. You're not, though. Very friendly front desk staff, quick and efficient check in. Free, included breakfast includes the usual bagels, cream cheese, yogurts, etc. Even has a machine that makes pancakes (true... the...

Thank tvphotog1
Management response:

tvphotog1, I'm delighted you enjoyed your stay with us here at Holiday Inn Express & Suites - Allentown West. From our friendly front desk staff to your quick check-in and big spread of breakfast dishes, I'm glad everything was on point for you. Hope you stay with us again next time you're in Allentown. Best, Tiffany Alvarado, Manager

Frequent Traveler
Reviewed November 1, 2016

I normally don't have a problem with Holiday Inn Express. I generally think this line of hotels provides a great 2.5 Star experience, with clean, modern rooms and all the right amenities for the price. However, this location is a problem. The hotel is wedged into a narrow lot near a busy street, so that the parking is not exactly...

Thank WashingtonFan
Management response:

WashingtonFan, I'm very sorry the location of our hotel and your room brought you some discomfort during your stay. Never hesitate to let us know these things right away so our team can do something to better accomodate you in the moment. If you have any other lingering questions or concerns, please reach out to us here directly at Holiday...

Reviewed October 23, 2016 via mobile

Wonderful place. Exceptionally nice staff. Breakfast was expansive and delicious( try the sausage gravy and biscuits!) Cleanliness of room was superb. Would definitely stay here whenever in the Allentown area again.

Thank Audioboxer817
Management response:

Audioboxer817, I'm delighted that your stay with us at the Holiday Inn Express & Suites - Allentown West was marked with exceptional service, clean and comfortable accommodations, and, of course, a delicious breakfast! Great recommendation on the biscuits and sausage gravy. Looking forward to you staying with us next time you're in the area. Best, Tiffany Alvarado, Manager

Reviewed October 20, 2016 via mobile

Internet so slow, can't even bring up search page. If you be to get on line-DO NOT stay here. They have gone real cheap on network strength. Their answer-- sorry. Well sorry, never again. Plus, place showing real wear at this point.

Thank psuprd
Management response:

psuprd, I apologize if you were experiencing some issues with the internet while you stayed with us here at the Holiday Inn Express & Suites - Allentown West. I understand that, being on the road in this day and age, having a reliable internet connection is very important. I will make certain this is something my team addresses so we...

Pennsylvania Dutch Country, Pennsylvania
Reviewed October 19, 2016

When you check into this hotel it just looks pristine. The woman who checked us in was more than helpful and friendly when we asked where to get a bit to eat. The room was spotless and the breakfast that is provided was really good!! Would absolutely stay there again!

Thank lisa13225
Management response:

lisa13225, from the pristine quality of our foyer and your room to the lovely assistance you received from our team, I'm delighted your stay here at the Holiday Inn Express & Suites - Allentown West was such a wonderful and relaxing one. Looking forward to you staying with us again next time you're in the area. Best, Tiffany Alvarado, Manager

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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Great location and outstanding guest service is the best way to describe The Holiday Inn & Suites in Pennsylvania. Our staff provides a stress-free stay and are dedicated to helping you with all your tourist and accommodation needs as well as ensuring you have a great time in Allentown, Pennsylvania. Please do not hesitate and book today! We look forward to seeing you soon! ... more   less 

Additional Information about Holiday Inn Express & Suites Allentown West

Address: 5630 W Tilghman Street, Allentown, PA 18104-9385 (Formerly Holiday Inn Express & Suites - W Tilghman Street)
Location: United States > Pennsylvania > Allentown
Price Range: $94 - $175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express & Suites Allentown West 3*
Number of rooms: 77
Reservation Options:
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Also Known As:
Best Western Plus Allentown Inn & Suites Business Hotel Allentown
Best Western Plus Allentown Inn And Suites Business Center
Best Western Allentown Hotel
Allentown Best Western
Hotel Style:
#4 Family Hotel in Allentown
#5 Business Hotel in Allentown
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express & Suites Allentown West staff and other travelers.
1 question
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Neffs, Pennsylvania
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Allentown West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Selecting a room away from Tilghman Street might be quieter, though we had no issues.”
  • A view from the main room into the second bedroom.
 of 5 bubbles RobAdams5512, Dec 8, 2016 | Read review
“Couples get the whirlpool”
 of 5 bubbles LittleRussie, Nov 29, 2016 | Read review
“If you must stay here, demand a room NOT on the street side.”
 of 5 bubbles WashingtonFan, Nov 1, 2016 | Read review
“ask for room on back side for less traffice noise”
 of 5 bubbles trudyb304, Jul 14, 2016 | Read review
“Ask for the quite side 3rd floor”
 of 5 bubbles elizabethwickkizer, Apr 16, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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