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Holiday Inn Express & Suites Allentown West

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Traveler (14)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent51%
  • Very good30%
  • Average11%
  • Poor3%
  • Terrible5%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
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Additional information
Offers from Holiday Inn Express & Suites Allentown West
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Offers from Holiday Inn Express & Suites Allentown West
Special Offer: Book Direct and Save
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Rooms
Jun 4Jun 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (133)
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133 results
Traveler rating
66
40
15
5
7
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LanguageEnglish
66
40
15
5
7
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All reviewsbed was super comfysausage gravy and biscuitscolumbus day weekendihg memberfront desksleeping areayogurtjuice machinea great staylarge bathroombusiness centerroom was cleantop floorspecial thanksstaff was very friendly and helpfulnext morningwater pressure
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1 - 5 of 133 reviews
Reviewed 2 days ago

What a great hotel! It was so clean, new, modern, comprehensive, and extremely friendly. The breakfast leaves no stone unturned. The location is a few exits on the west side of Allentown which keeps you away from all the commotion. We LOVED it. t has...More

Thank Rosemary K
Response from Kyle B, Manager at Holiday Inn Express & Suites Allentown WestResponded yesterday

Dear Rosemary K, I am pleased to hear you enjoyed your stay with us and had such great things to say. I am so happy you enjoyed the breakfast and everything else during your stay. We strive to make all our guests happy, so we...More

Hotel's Favorite
Reviewed March 6, 2018 via mobile

The staff here is very accommodating and even the housekeeping staff is exceptionally pleasant. Although the rooms appear slightly dated, everything is very clean and well maintained. The breakfast spread is what you have come to expect from a Holiday Inn Express. The only complaint...More

Thank Jordan R
Response from Front D, Front Office Manager at Holiday Inn Express & Suites Allentown WestResponded March 8, 2018

Dear Jordan R, Thank you for your positive comments and I am pleased that you had a good stay. However, I apologize for the inconveniences that you experienced during your stay with the chairs in the business center. Rest assure we will look into this...More

Reviewed 2 weeks ago via mobile

From my first communication on the phone with Brian I knew that I would want for nothing during my stay. "Dave Bob" and Talia made sure of it once I got there. The entire property was spotless thanks to the housekeeping and maintenance staff, and...More

Thank Yvette N
Response from Front D, Manager at Holiday Inn Express & Suites Allentown WestResponded 1 week ago

Yvette N, Wow, what great feedback! This warms my heart to hear that our staff made your stay great and memorable. We strive for guest satisfaction,thank you for letting us know we hit the mark. We would love to see you back soon,have a great...More

Reviewed 2 weeks ago via mobile

We where greeted at the front by david our stay was magical and as stress free as i ever had i wish all the staff was like david! Other hotel staff should be trained by the staff here because that is customer service. Thank you...More

Thank no9forge
Reviewed 2 weeks ago via mobile

The staff was wonderful, friendly, and always pleasant. The front desk guy was super helpful and a joy to talk to. The rooms were clean and well maintained and the facilities were exceptionally well maintained and comfortable. I would recommend this hotel to all of...More

Thank mkwarmkessel
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Things to do
Fitness Center with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
$120 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Allentown
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$120 - $188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Allentown
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (14)
Room & Suite (15)
Dining (2)
Pool & Beach (1)
Questions & Answers
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Alison B
September 25, 2014|
AnswerShow all 5 answers
Response from LV2TOUR | Reviewed this property |
Thy "DO NOT" allow pets as per their internet site.
0
Votes
Room Tips
"Ask for a room facing the residential street. Those facing Tilghman Street are very noisy."
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"If Bob is behind the desk, go get a drink."
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"Check it out first to see the condition it is in."
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"Rm 318--handicap room--has very low to ground toilet with NO safety bars & nothing to hold on to..."
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