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Staybridge Suites Allentown Bethlehem Airport

Traveler (36)
Room & Suite (26)
Pool & Beach (4)
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Rooms
Dec 23Dec 24
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1 room, 2 adults, 0 children
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About
  • Excellent52%
  • Very good31%
  • Average12%
  • Poor3%
  • Terrible2%
Certificate of Excellence
Welcome to the Staybridge Suites Allentown Airport Hotel. The Staybridge Suites Allentown Airport hotel is a member of the IHG family of brands, which includes InterContinental, Crowne Plaza, Hotel Indigo, Holiday Inn and Candlewood Suites. The Staybridge Suites hotel offers apartment like suites to government, business, relocation, training and extended stay hotel guests requiring long or short term hotel or real estate accommodations. The Staybridge Suites Hotel Allentown Airport is within walking distance to dining, shopping & entertainment. We are in near proximity to major Lehigh Valley businesses including B Braun, FL Smidth, Bosch Rexroth, Olympus America, LSI, Air Products, Crayola, Dun & Bradstreet, Lutron, Mack Trucks, PPL & OraSure. We are located within a few minutes drive to Lehigh Valley attractions including Dorney Park & Wild Water Kingdom, Crayola Factory, Blue Mountain Ski Area, Historic Downtown Bethlehem & Coca Cola Park Iron Pigs Baseball. Our pet friendly hotel (fee) offers studio, one-bedroom and two-bedroom apartment like suites featuring fully-equipped kitchens, spacious living and work areas, TV w/in-room movies, HBO, free high-speed Internet access & dual phones with personalized voice mail. Other apartment like conveniences include 24 hour business center w/ free Internet access, print, fax and copy capabilities, complimentary guest laundry facilities, fitness center, courtyard, BBQ Pavilion and Outdoor Pool (seasonal).
Read more
Property amenities
Free High Speed Internet (WiFi)
Business Center with Internet Access
Fitness Center with Gym / Workout Room
Shuttle Bus Service
Wheelchair access
Pool
Free Parking
Pets Allowed ( Dog / Pet Friendly )
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Family Rooms
Microwave
Good to know
HOTEL STYLE
Quaint
Charming
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
55Somewhat walkable
Grade: 55 out of 100
13Restaurantswithin 0.25 miles
0Attractionswithin 0.25 miles
Contact
1787A Airport Rd, Allentown, PA 18109-9528
Getting there
Lehigh Valley Intl Airport1 mi
Mercer County Airport41 mi
See all nearby hotels
Reviews(204)
Traveler rating
  • 109
  • 64
  • 25
  • 6
  • 4
Traveler type
Time of year
Language
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Luvtotrip100
Long Island, New York
1015
Reviewed 1 week agovia mobile
Here are my pros and cons
Pros
Room is spacious
Has full refrigerator
Pots cups and even wine glasses provided
Off of major road
Near restaurants
Free breakfast and dinner ( 3 nights )
Washer and dryers
Exits off each hallway
Friendly staff
Well maintained jacuzzi
Thick walls seemed quiet

Cons
A highway and a trucking company on 2 different sides of the hotel
Shared parking lot with another hotel and restaurants
Small breakfast area
Breakfast food quality fair
My room was not cleaned well dirty curtains
Dirty phone cord
Dirty cabinets , kitchen , bedroom and bathroom
Noisy heater
Missing silver ware and glass ware
My room was not replenished with coffee and soap for the 3 days we had housekeeping We opted out 3 days out of the 6 days we stayed
Non smoking rooms had smoking in them ( concern if you are allergic)
Dishwasher needed minor repair
We rented 2 rooms ( 2 bedroom suite had uncomfortable beds )
1 bedroom the bed was fine

Thank Luvtotrip100
Response from Fredt1271, General Manager at Staybridge Suites Allentown Bethlehem Airport
Responded 4 days ago
Please accept our apologies as we will be working to address the concerns outlined in your review. We have discussed your review with our entire team and can understand your frustration. We regret the inconvenience caused during your stay and we hope you will consider giving us the chance to make it up to you at a future date.
Pam T
103
Reviewed 2 weeks ago
I travel to Allentown frequently on business. I always stay at the Staybridge Suites. I can count on an extremely pleasant experience with clean rooms and a cheerful lobby area. Recently I traveled there after having injured my wrist in a fall. When I checked in Tequan was at the front desk. I asked him if someone could lift my suitcase out of my trunk. He said that he would do it. He not only took it out of my trunk but carried all of my things up to my room. I really appreciated this!
Thank Pam T
Response from Fredt1271, General Manager at Staybridge Suites Allentown Bethlehem Airport
Responded 4 days ago
Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay with us. I will pass along your feedback to my staff. Please come back to see us again soon!
Nomad66577483614
10
Reviewed 4 weeks agovia mobile
Was staying in a business trip. My small, defenseless therapy dog (10lbs Boston Terrier) got off his leash for a second and when I went to retrieve him, a worker there kicked him. The security guard defended the worker by saying that the worker was there for “11 years”. Threatened to kick me out for the hotel because I was angry that my dog was kicked. No apology..no nothing. Staybridge Suites is a great hotel but that location is garbage.
Thank Nomad66577483614
Response from IHGService, Guest Relations Manager at Staybridge Suites Allentown Bethlehem Airport
Responded 2 weeks ago
Hello Nomad66577483614! My name is Anthony and I thank you for your recent stay with us and reviewing our property! Glad to have you here as our valued guest. I'm sorry for the unexpected situation you had and your dog companion during your stay with us. This is not how we treat our guests. I would like to look into this further and have sent you a private message to obtain additional details. Thank you for staying and we look forward to hearing from you soon. Sincerely, Anthony M Case Manager IHGService
Marc S
30
Reviewed Oct 30, 2018via mobile
Pros:
-very clean
-Up to date mostly (just not the cable tv)
-great staff, especially the dinner host.
-decent breakfast and dinners, love the salad bar especially. A bit more variety at breakfast and dinner would improve both.
-very nice bed and pillows.
-coffee is ok.

Cons:
Hvac unit had a bit of a musty smell to it (both in my room in the spring, and a different room this summer/fall).
-The cable tv system absolutely stinks. It's unbelievable that they don't have a more modern cable setup...like a simple "guide" that you can scroll through and see what's on...you know, like every cable tv in every house in the country? Maybe it's just what's offered in eastern PA?
-there's one long term guest (permanent resident?) there who seems to have some issues. Was there in the spring and again in my recent fall stay. Heard him cussing aloud in the hall a time or two. Walks the halls like he owns the place...doesn't move over an inch like normal courteous people do in hallways. Weird.
-lastly....I had two small lightweight packages (literally small...some fishing lures) that would be delivered the day after I left. I was informed that they would send them to my next hotel if I gave them a credit card. Great! Just discovered that they shipped them to the tune of $42 FedEx! I was clear that I did not need them in a hurry. Unbelievable. I had to call FedEx to find out what these charges were in my bank statement as I never dreamed they would've sent those packages at that rate. My bad for not getting more info from the gal at the desk since she didn't seem like she had done that much before. Anyhow...chalk that one up to my own mistake.
Thank Marc S
Response from Fredt1271, General Manager at Staybridge Suites Allentown Bethlehem Airport
Responded 4 days ago
Thank for your feedback, your opinion is important to us. We strive hard to make sure our guests are satisfied and comfortable. I'm glad you enjoyed your stay with us. I will pass along your feedback to my staff. Please come back to see us again soon!
Rtsiu
Charlotte, North Carolina
34
Reviewed Oct 27, 2018via mobile
Previously used to stay at this hotel several times a year.

Been about a year and this hotel has taken a nosedive.

Hotel is in definite need of a remodel.

Breakfast is a joke and should be avoided. Substandard items such as cheese, sausage links and premade omelets.

Rooms are very dated.

Best part of hotel visit was the airport shuttle van and both drivers.

I have refrained from reviews, but decided to go back to trip advisor since IHG doesn't recognize my email when writing a review, but recognizes when booking.

BTW. I am a Spire Elite member with frequent stays.
1 Thank Rtsiu
Response from IHGService, Guest Relations Manager at Staybridge Suites Allentown Bethlehem Airport
Responded 4 weeks ago
HiRtsiu, Thank you for staying and sharing your candid comments with us. I'm glad that you are a repeat guest at our hotel, and that our convenient location and shuttle service were to your liking. Our goal is to provide every guest with a great experience at our location. I'm very concerned to see that you this did not happen, and I would like to apologize for the poor breakfast service from your most recent stay. This has been addressed with our managers, and I am confident that the hotel will use your comments to improve guest satisfaction. I have also sent you a private message to discuss this further, and regain your trust in our hotel. I look forward to hearing from you soon, our valued IHG Rewards Club Spire Elite member. Sincerely, Tracy V. Case Manager IHGService
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Questions & Answers
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Gigi D
January 8, 2018|
Answer
Response from sheila b | Reviewed this property |
Sorry, I don’t know. We drove from Canada to Allentown. Have a look online at their shuttle service. Or call hotel directly. Good luck.
0
Votes
KellyandAndy P
August 2, 2017|
AnswerShow all 5 answers
Response from Scott S | Reviewed this property |
Every one I have stayed in does
0
Votes
llopez917
June 21, 2017|
AnswerShow all 2 answers
Response from Sil B | Reviewed this property |
About a 15 min drive
0
Votes
Room Tips
"Rooms towards Airport Road are a little quieter."
smalltowntravelerPa
Aug 11, 2018
Read review
"Try not to get room 219, it is overlooking the lobby / breakfast area and can get very loud. AC noise can..."
keekkn1
Jun 29, 2018
Read review
"Get a bigger Suite"
podonok
Jun 19, 2018
Read review
"ground floor"
kf9855
May 28, 2018
Read review
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PRICE RANGE
$90 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites allentown airport hotel allentown
LOCATION
United StatesPennsylvaniaAllentown
NUMBER OF ROOMS
108
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