Plaza Inn & Suites Ashland Creek
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Avg. $125 /night, 12/14 - 12/15
$139
per night
$128
per night
$116
per night
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About
#8 of 19 hotels in Ashland
Location
4.8
Rooms
4.4
Value
4.0
Cleanliness
4.5
Service
4.2
Sleep Quality
4.5
Timeless Style and Modern Luxury in a Chic Setting Welcome to the Plaza Inn & Suites, a boutique hotel in Ashland, Oregon. Here, visitors to Ashland experience the best of both worlds – a peaceful self-contained hotel in the heart of down town Ashland that is also just steps away from The Plaza, Lithia Park, the Oregon Shakespeare Festival, theater district, boutique shops and the more than 90 restaurants located within walking distance of our downtown hotel. We are constantly finding new ways to heighten guest experience and we now have a Tesla high power charging station. The hotel’s comfortable elegance, contemporary style, and personalized service define our approach to hospitality and our guests are assured a truly outstanding experience – from accommodations, to service, to dining and location. Come explore the charm and many cultural activities which Ashland has to offer while staying with us. The Plaza Inn & Suites hotel is the first choice in Ashland, Oregon for an unparalleled lodging experience. The beautifully appointed rooms and suites come with complimentary Internet access and premium bedding. Guests are treated to a delicious complimentary expanded hot breakfast and evening snacks. The hotel also features a fitness center, convenient parking and a variety of amenities. Our 92 spacious, non-smoking rooms and suites are beautiful and inviting with a chic, minimalist style providing a restful retreat. Our hotel is pet friendly and your furry friends are allowed in select rooms for a nominal fee. Our accommodations provide a true residential feel with everything you need to make yourself at home in Ashland, Oregon.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Meeting rooms
Baggage storage
Parking
Wifi
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Iron
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Spanish
Location
98 Central Ave, Ashland, OR 97520
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travelers to find restaurants and things to do within walking distance.
Grade: 95 out of 100
95
Jackson County Airport
14.5 mi•
See all flights
Rental Cars
48 Restaurants
within 0.3 miles
Reviews
Traveler rating
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Detailed Reviews
The location is great but the adjacent room noise is almost un bearable. Ground floor rooms mean you will here heavy stomping until they go out or to bed. The low rates attract families with loss of kids so be prepared for the noise
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Date of stay: December 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from PlazaInnandSuites, Guest Relations Manager at Plaza Inn & Suites Ashland Creek
Responded Feb 28, 2020
Hello, We are so sorry to hear that your recent stay with us wasn’t what you expected. We really try to strive for excellence. Thank you for taking the time to let us know we have an opportunity for improvement. Please rest assured we will address this and hopefully we will be able to earn back your trust. Thank you, Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not very customer-service oriented. Would not provide change for the laundry machine; was advertised a warm breakfast, but the 'Covid-safe' breakfast consisted of poptarts in a paper bag; Breakfast coffee served in a 6oz cup to save on costs... Blamed other reductions of service on Covid-19 (even though those services are provided next door). The experience could have been a significantly better with adjustments in mgmt.
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Date of stay: September 2020Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I stayed this week at the Plaza Inn and Suites when leading a group to see shows at the Oregon Shakespeare Festival. Covid has left the hotels and restaurants in Ashland extremely short-staffed - but despite having only 4 people to clean the whole hotel each day, the staff could not have been more lovely or helpful. The front desk staff were wonderful. I'm very grateful to have stayed there. The price includes a choice of three breakfast bags and coffee/tea each morning. The rooms have microwaves and fridges. Very close to the OSF theaters, and you can hear the lovely stream from the hotel. I loved the walk over the bridge to get to the theaters!
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Date of stay: June 2022Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: Great value for money, huge, spacious rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Plaza Inn sent me an email saying they hope that they exceeded our expectations.
I wish that were the case, but we were VERY disappointed in our stay. Their amenities are nothing like they show on their website.
Here are the issues that I can remember we had:
Super dated and impractical decor.
TV was crazy hard to get working in order for us to watch normal TV (and I’m a techy)
No maid service despite our staying 6 nights (had to take out our own trash, leave our towels out for cleaning, collect our own coffee pods and cups).
Working ice machine only on the second floor
Deadbolt didn’t work in our room
No little table and chairs in our room to eat our crappy little bagged breakfast on.
Crappy little bagged breakfast (doesn’t compare with what your website shows)
Filthy balcony with spider webs, leaves, and dirt. Two little chairs out there but no little table.
My 90 year old parents, who were in their own room, had a clogged toilet. Instead of taking care of it, like any other hotel would, the front desk person handed my dad a snake to deal with it himself. Crazy.
It was basically like staying at a Motel 6 at 3 times the price. I realize that Covid and staffing are issues, but we have stayed at several other places in Oregon and California recently and they have made things work quite well - like they cared about their customers. The money they're saving on staffing (and breakfast) should be passed on to their customers via lower rates.
I can’t stress enough how disappointed we were. The very least they could do is update their website to reflect their current situation (no hot breakfast, no hot tub, no snack and wine reception, no gym…).
Bottom line: stay somewhere else
I wish that were the case, but we were VERY disappointed in our stay. Their amenities are nothing like they show on their website.
Here are the issues that I can remember we had:
Super dated and impractical decor.
TV was crazy hard to get working in order for us to watch normal TV (and I’m a techy)
No maid service despite our staying 6 nights (had to take out our own trash, leave our towels out for cleaning, collect our own coffee pods and cups).
Working ice machine only on the second floor
Deadbolt didn’t work in our room
No little table and chairs in our room to eat our crappy little bagged breakfast on.
Crappy little bagged breakfast (doesn’t compare with what your website shows)
Filthy balcony with spider webs, leaves, and dirt. Two little chairs out there but no little table.
My 90 year old parents, who were in their own room, had a clogged toilet. Instead of taking care of it, like any other hotel would, the front desk person handed my dad a snake to deal with it himself. Crazy.
It was basically like staying at a Motel 6 at 3 times the price. I realize that Covid and staffing are issues, but we have stayed at several other places in Oregon and California recently and they have made things work quite well - like they cared about their customers. The money they're saving on staffing (and breakfast) should be passed on to their customers via lower rates.
I can’t stress enough how disappointed we were. The very least they could do is update their website to reflect their current situation (no hot breakfast, no hot tub, no snack and wine reception, no gym…).
Bottom line: stay somewhere else
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: The best rooms would be across the street at the Bard Inn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We recently revisited this hotel. We chose it due to previous experience and the fact that it is dog-friendly. We also took into account the free buffet breakfast, fitness center, hot tub and afternoon snacks that were promised. Unfortunately, none of those things were available "because of covid." I can understand that they probably got rid of all of them because of staffing issues, like everyone has these days, but they could have at least let us know before the day of arrival. They did offer a bagged breakfast (bagel, yogurt, hard boiled eggs and an orange) but it's not the same as we experienced before. Additionally, no room cleaning was offered during our 5-night stay. When we needed new towels or linens, we had to request them at the front desk. If we wanted our floor vacuumed, we had to beg to borrow a vacuum cleaner. If our trash needed emptying, we had to get a new bag at the front desk and put our trash outside our door. We were told that all of Ashland does the exact same, but I found it hard to believe. They were very courteous at the desk, and they welcomed our dogs, and we did find some outside spaces where our group could congregate, but I just wish we'd found them sooner. I also wish that the AC had worked better on the 100-degree days we encountered.
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Date of stay: June 2022
Rooms
Service
Sleep Quality
Room Tip: If you would like a room with a balcony be sure to ask for one. Also, if it is hot, be sure the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It's in a beautiful spot and that's the nicest thing about it. The room was OK, pretty much everything was just OK. I will say I would have gladly paid another $25/night if the front desk clerk wasn't a grouch, and if the room cleaning actually involved cleaning (which I asked for at 4PM and grouch said they were still doing it). I would also suggest that if you are going to claim it's a hot breakfast, you have some scrambled eggs and meat protein if some kind. No fruit whatsoever. I get post pandemic struggling, but attitude, bad housekeeping and lame breakfast should not be the result.
Still, it wasn't terrible and the back is gorgeous.
Still, it wasn't terrible and the back is gorgeous.
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Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I've stayed at this hotel several times as I visit Ashland somewhat regularly. I always stay in the smaller building towards the entrance as that is the only building with rooms that are pet friendly and I travel with my dog. Sure the decor could use some updating but my rooms have always been very clean and comfortable. I love the location of this hotel as well. It is within walking distance of everything in Ashland and I also like that it is situated on a residential street that makes it quiet and more relaxing. Free wifi is always good (I work while I am here) and there is plenty of free parking available on the property and on the street as well. Staff are friendly and helpful. I've never had an issue here and have another reservation already booked. This is not a luxury hotel but it is clean, very comfortable and I enjoy staying here.
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Date of stay: August 2020
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We booked last minute through Hotel Tonight and got a very nice rate. Staff was friendly and helpful. The room was a good size and was clean and well appointed. Although they make a lot of their pillow selection, note that you have to call the front desk and request a different pillow. We wish we had done this! The pillows on the bed were way too tall and too firm and we did not get good sleep. The beds and linens were nice, however. The water pressure in the shower was strong. The hotel is conveniently located close to restaurants and shops along the creek, and an easy walk to anything downtown. NOTE: If you're traveling without a pet, be sure to ask for a room in the main building, not the pet building.
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Date of stay: March 2021
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not bad, but be aware if you book through Expedia or another third party site they may put you in the “dog building” whether you have a pet or not. Then, if you want something else, you’ll be paying more. Then there is the half-hearted attempt at “breakfast”. Due to covid-19 there is no in-house breakfast. Instead, you’ll receive a cheap pastry and flavored yogurt. How difficult would it be to offer a pastry from a local bakery and a piece of organic fruit? You might want to pick the Ashland Springs, a historic hotel, at $20.00 more. I wish I had.
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Date of stay: October 2020Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is well located with a good physical plant, but the decor is dark and tired, and the staff does not seem to try very hard. My major complaint is about the breakfast the hotel serves. Of course, everything is influenced now by the pandemic, but what they serve is barely a snack let alone a breakfast. The could have packaged offerings that are larger and more edible. Or they could reduce their price to make up for not serving breakfast.
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Date of stay: July 2020
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
And be sure to enjoy the patio and deck area that faces the little brook and landscaping!! ..
Very reliable. Several routers throughout the building to extend the signal to all areas
"Whatever you do, do not book your hotel through any website other than their own, they will treat you like dirt. "Read full review
"Breakfast was a bit sparse. Treat yourself to better coffee at one of the many shops in town. "Read full review
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PRICE RANGE
$113 - $144 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
plaza inn & suites at ashland creek hotel ashland, plaza inn and suites at ashland creek, plaza hotel ashland creek
LOCATION
United StatesOregonAshland
NUMBER OF ROOMS
92
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Frequently Asked Questions about Plaza Inn & Suites Ashland Creek
Which popular attractions are close to Plaza Inn & Suites Ashland Creek?
Nearby attractions include Oregon Shakespeare Festival (0.2 miles), The Blue Giraffe Spa (0.05 miles), and Louie's of Ashland (0.1 miles).
What are some of the property amenities at Plaza Inn & Suites Ashland Creek?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness center.
Which room amenities are available at Plaza Inn & Suites Ashland Creek?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Plaza Inn & Suites Ashland Creek?
Guests can enjoy free breakfast during their stay.
Is parking available at Plaza Inn & Suites Ashland Creek?
Yes, free parking is available to guests.
What are some restaurants close to Plaza Inn & Suites Ashland Creek?
Conveniently located restaurants include Mix Sweet Shop, Larks Home Kitchen Cuisine, and Greenleaf Restaurant.
Are there opportunities to exercise at Plaza Inn & Suites Ashland Creek?
Yes, guests have access to a fitness center during their stay.
Is Plaza Inn & Suites Ashland Creek located near the city center?
Yes, it is 0.4 miles away from the center of Ashland.
Are any cleaning services offered at Plaza Inn & Suites Ashland Creek?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Plaza Inn & Suites Ashland Creek?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Plaza Inn & Suites Ashland Creek offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.