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Quality Inn & Suites Albany

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Traveler (2)
Room & Suite (56)
Pool & Beach (5)
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Overview
  • Excellent45%
  • Very good25%
  • Average22%
  • Poor2%
  • Terrible6%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
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Reviews (44)
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Time of year
LanguageEnglish
19
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10
1
3
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All reviewsnewly renovated roomsroom was cleanstaff was very friendly and helpfulbagelscarltubhighwayundergoingaccommodationremodeling
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1 - 5 of 44 reviews
Reviewed 6 days ago

Overall the room and the staff were great. We had a SERIOUS problem with the shower not putting out any kind of spray. I am not talking the usual hotel lack of pressure, but a down right serious trickle of water....but we told the staff...More

Thank janagram
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 5 days ago

It's always a pleasure hearing from our guests. We're delighted our cozy rooms and friendly staff helped make your visit comfortable. However, we're sorry for any issues with the shower but we appreciate you notifying our staff so we can rectify the situation promptly. If...More

Reviewed 1 week ago

The room was very spacious and clean! The staff was friendly, the breakfast was good, and my stay was overall very enjoyable. As a young woman traveling alone, I felt very safe the whole time and would highly recommend this hotel!More

Thank amyQ2994MR
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 5 days ago

Dear Amy, Here at Quality Inn & Suites Albany, we take the safety and comfort of our guests very seriously, and it makes us happy to know that you experienced both while staying with us. Starting the day off right with a hearty meal is...More

Reviewed 1 week ago

Not a typical Quality Inn, leading me to believe it was purchased from another chain. Extremely easy "in-and-out" to the freeway. Prices are excellent, much below the prevailing rates in the area. Super beds, clean rooms and bathroom. Be prepared for the commodes, they appear...More

Thank ilwaco61
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 1 week ago

We really enjoyed having you with us here at Quality Inn & Suites Albany. Thank you for stopping in! We're delighted to have exceeded your expectations with our clean and well-appointed accommodations. Our service team is honored to be recognized as well! Brian is one...More

Reviewed 2 weeks ago

The employees were wonderful. We needed our room to be switched and they were more than willing to make that accommodation for us. One of the side entrances was broken and it was difficult to get in the other entrance. Having those fixed would have...More

Thank Brookieee805
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 1 week ago

Thank you for leaving us with feedback on your recent stay at the Quality Inn & Suites Albany. We apologize that the side entrance was out-of-service during your stay, and for any inconvenience that may have caused. We're happy to hear that our excellent team...More

Reviewed 3 weeks ago

We are on a month long road trip and Albany was one one of our pitstops. We had a nice room but the ac vent was so noisy at times. Otherwise, it was a very pleasant stay. The girl in charge of the breakfast was...More

Thank Nordictat2
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 2 weeks ago

Here at Quality Inn & Suites Albany, we pay close attention to all feedback, and we appreciate you taking the time to write a review. It's lovely to read that we were able to provide such a beautiful room and pleasant experience for you during...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Indoor pool
Details
Price range
$77 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
$77 - $170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveler (2)
Room & Suite (56)
Pool & Beach (5)
Dining (3)
Business Center & Event Rooms (2)
Questions & Answers
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wambadog
May 11, 2017|
AnswerShow all 2 answers
Response from Tim C | Property representative |
HI, I am no longer connected with the Hotel but I do know this. Choice will not advise the Hotel's to "lose" the reservations but by the same token they will not back the customer up. Ultimately they will tell you that the... More
0
Votes
Room Tips
"Room 309; away from elevator, quiet and clean."
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"main floor was nice, close to front desk and breakfast room"
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"Clean rooms, attentive around the clock service, 24/7 pool for adults, 2 person hot tub king suite for..."
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"From what I have seen they rooms are all good"
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