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Quality Inn & Suites Albany

24 reviews
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Traveler (2)
Room & Suite (16)
Dining (3)
Overview
  • Excellent47%
  • Very good12%
  • Average29%
  • Poor4%
  • Terrible8%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
All hotel details
Offers from Quality Inn & Suites Albany
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
Feb 4Feb 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (24)Write a Review
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Traveler rating
11
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7
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2
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LanguageEnglish
11
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2
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All reviewsstaff was very friendly and helpfulbagelsroom was cleanone nightcarlundergoingbathtubrenovationhighway
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1 - 5 of 24 reviews
Reviewed 6 days ago

I went Oh no when I saw all the remodeling that was going on but it turned out to be just fine. The staff was very helpful. The room was clean. We did have a problem with the refrigerator because it froze everything but when...More

Thank kayleenw2018
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 4 days ago

Dear Kayleen, We are glad you had a wonderful stay here with us for your conference. Our team thanks you for your kind words about their friendly and helpful service. It is terrific to know that you were able to relax in your comfortable room...More

Reviewed 1 week ago

This hotel is OK but not great. The staff was helpful and friendly. The bet was good and the room nice but not everything worked. Standard continental breakfast with waffle maker. Pool was closed. A good night sleep.More

Thank Halfmac
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 1 week ago

Thank you for your review. We are pleased to know that we could provide you with great hospitality and we thank you for honoring our service team with your feedback. We do, however, want to provide an exceptional visit in every respect and would love...More

Reviewed 2 weeks ago

Great service and room quality. Quick and efficient location right next to the freeway. The breakfast was great with many options. Incredibly friendly and helpful staff. I will be staying here every time I am in town.More

Thank Purple1995
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 2 weeks ago

Reading your review truly made our day, thank you! We're delighted to hear that we were able to provide such an enjoyable visit for you. We're glad that you received friendly and helpful service from our team, as well as appreciated our quality accommodations. It's...More

Reviewed 3 weeks ago

With the four in the room, it felt very cramped. The staff though was exceptional. They were very outgoing and kind. For this reason I will use this facility when I have family come in the future. Also, it would be nice if there were...More

Thank rlg97322
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 3 weeks ago

We regret to hear that the size of your room didn't quite fit your traveling needs. Please note that we do offer a variety of room sizes so feel free to utilize our accommodating staff next time who can assist in selecting the perfect room...More

Reviewed 3 weeks ago

In general we liked this place. The front desk person (Amanda) was very friendly and helpful. She immediately upgraded us to a suite because there weren't many customers. The suite itself was spacious with a full size refrigerator, a couple of burners in the kitchen...More

Thank SeattleSlim2013
Response from FrontDesk_GM, General Manager at Quality Inn & Suites AlbanyResponded 3 weeks ago

Thank you for taking a moment to leave us your review. We appreciate your thorough feedback and the insight that it offers us as we work our hardest to improve our guest experience. While we are delighted to read that our service stood out as...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Business Center with Internet Access
Self-Serve Laundry
Room amenities
Microwave
Air Conditioning
Refrigerator in room
Things to do
Pool
Indoor pool
Details
Price range
$65 - $110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
$65 - $110 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveler (2)
Room & Suite (16)
Dining (3)
Pool & Beach (2)
Hotel & Grounds (9)
Bathroom (2)
Business Center & Event Rooms (1)
Questions & Answers
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wambadog
May 11, 2017|
AnswerShow all 2 answers
Response from Tim C | Property representative |
HI, I am no longer connected with the Hotel but I do know this. Choice will not advise the Hotel's to "lose" the reservations but by the same token they will not back the customer up. Ultimately they will tell you that the... More
0
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Room Tips
"go somewhere else or inspect room before paying for it do not rely on the reviews...."
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"Our room backed onto the main road, but was still quiet"
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