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Holiday Inn Express Albany

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#3 of 10 Hotels in Albany
Certificate of Excellence
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Holiday Inn Express Albany
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215 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Madison GA
Level Contributor
236 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Jewell & her coworker were both wonderfully accommodating of our evening need for a place to stay. After our reservation was completed, Jewell checked actual rooms to find the best one for our medical needs; we deeply appreciated her efforts. Did I mention they had both of our favorite cookies. This was one of our most comfortable, quiet and restful... More 

Helpful?
Thank Perky51
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you for reviewing us! It's our pleasure to have had you as our guests for the night and are happy to hear that you enjoyed your stay. We are very happy that our great staff, including Jewel, went above and beyond and helped make your stay wonderful. Thank you for choosing us! More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed here with my family of four for a single night on our way along the Oregon coast. Our stay was great as usual, but the reason for my 5 stars is that the staff went above and beyond after we'd already left. My son left his road trip stuffed animal in the bedsheets and Mom and Dad both... More 

Helpful?
Thank A TripAdvisor Member
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

It was our ABSOLUTE pleasure to make sure your son and his Sonic were reunited. When we found him, we knew that he would be very missed, and called you right away. We are so glad that he found his way back to your son's arms. Thank you for allowing us to serve you and show you our hospitality. We... More 

Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed August 7, 2016 via mobile

So relieved to find this oasis of dependability in the middle of weeks of travel. Super clean. Staff going above and beyond. Great breakfast. Nothing broken or amiss. Front desk staff so friendly and reassuring. Great value. Pick this one!

Helpful?
Thank yesimallpacked
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Wow! This is such an amazing review. Thank you so much for sharing your experiences with us, and letting us know how we did during your stay. We hope you come back again! More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed July 31, 2016 via mobile

The carpet was dirty with stains as we exited the elevator, and I knew it would not be good, more money than an airport room and it smelled of bad air freshener 😏not the cleanest place I have ever stayed but people were nice and on trip advisor it had 5 stars I don't get it . The one thing... More 

Helpful?
Thank Lilly K
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Dear Lilly K, From all of us here, I'd like to apologize for the state you found your room in. We strive to provide you with a clean room, excellent customer service, and a relaxing atmosphere, and we fell short of this on your last stay. I am very sorry for your experience, and hope that you will stay with... More 

Mill Creek, Washington
Level Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 24, 2016 via mobile

Traveling with two grandchildren and two small dogs can be challenging. From the moment we entered the lobby we were treated in a friendly professional manner. The entire hotel was clean and tastefully decorated. We were treated to fresh cookies and the dogs were given treats! Our room was pleasant and the indoor pool, hot tub and sauna were put... More 

Helpful?
Thank Mariana M
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you Mariana! It was such a pleasure to have you as our guests. We enjoyed chatting with you and helping make your stay in Albany fun. Your grandchildren and you are always welcome back!! Thank you so much for taking the time to share your experience with us, and for joining us. We hope to see you again. More 

Oregon
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 13, 2016

We spend a lot of time in hotels. Cheap ones, expensive ones, we are all over. We have stayed in Albany at several different hotels and this one definitely blows the competition away. From the friendly helpful staff to the yummy cookies upon check in. This hotel management has stepped up to offer the little things that make a difference.... More 

Helpful?
Thank d1m1
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you so very much for this review. The whole staff was elated when when we read all of your kind and thoughtful words. We thank you for choosing to stay with us, and hope to see you again sometime in the future. More 

Laguna Beach, California
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 8, 2016

I'd give this place 5 stars except for the WAY too expensive price (almost $200/night) for a 2nd then 3rd floor no frill room with no view, near the road & nothing else, noisy air conditioner, and annoying "air freshener" smell that wouldn't quit. Front desk clerk Julia was very kind. She gets 5+ stars. By the way, avoid the... More 

Helpful?
Thank explore321
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you for the review! We are happy that you chose to stay with us while you were in the Albany area. I've let our housekeeping department know about the air freshener issues that you experienced. We hope you will come stay with us again! More 

San Bernardino, California
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed June 20, 2016

As expected, the hotel was clean, staff was friendly, and breakfast was good. Highly recommended. Needed a place to spend the night, many of the area hotels were already booked. Staff was very accommodating.

Helpful?
Thank Gregory S
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you Gregory! We are very happy that you chose to stay with us while you were in our area. You praise for our staff and hotel is much appreciated, and we hope to see you again sometime. More 

Albany, Oregon
Level Contributor
5 reviews
5 of 5 stars Reviewed June 16, 2016

Thank you for the excellent service checking in today! Ally, who helped us at the front desk, welcomed us and processed the check in work quickly and no problems! We have stayed at Holiday Inn Express before and know we get a clean, safe room every time. It has been a long travel day and we were welcomed with a... More 

Helpful?
Thank pnelson530
Erica R, Front Office Manager at Holiday Inn Express Albany, responded to this review

Thank you so much! I really enjoyed reading your review of our hotel. From our friendly front desk staff, to helpful and thorough housekeeping staff, we are always happy to have great guests like you share their experiences with us. Thank you much, and we hope to see you again! More 

Cascais, Portugal
1 review
1 of 5 stars Reviewed June 16, 2016

I was charged $250 two days after I left, and was 800+ miles away for smoking in y room. I NEVER SMOKED IN THE ROOM, I threw out some butts in the garbage, because they had no recpticle at the side door and I DO NOT litter. The staff was very rude when I called about it. I have filed... More 

Helpful?
Thank davidsewak
IHGService, Guest Relations Manager at Holiday Inn Express Albany, responded to this review

Dear davidsewak, Thank you for taking the time to write your review. We apologize for any confusion surrounding this hotel's smoking policies. Your feedback is extremely important to us as we strive to improve with each and every stay, therefore a message was sent to you so we can check on this further. Again, thank you for your valued comments... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel & Suites of Albany, the city s newest and finest lodging facility. Unwind from a tiring day of business, pleasure or travel in our comfortable, spacious guest rooms or indoor heated pool, spa and dry sauna. Let our friendly and knowledgeable staff make your stay relaxed and comfortable. Guests will enjoy our complimentary high-speed Internet and our new expanded hot breakfast featuring delicious cinnamon rolls and Smart Roast Coffee, developed especially for Express hotels. Looking for dining options in town? A dining guide and restaurant menus are available at the front desk for your convenience. For the active guest we also offer an exercise room, equipped with a treadmill, stair-stepper and bicycle. Forgot your computer? No worries, we have a complimentary business center open 24 hours that offers a quiet room to complete business projects or just to surf the net. Conveniently located near Weyerhauser and Wah Chang.Holiday Inn Express Hotel & Suites of Albany simply has all of the ingredients for a perfect stay. For the best lodging value and experience, choose Holiday Inn Express Hotel & Suites now that s Smart! ... more   less 

Additional Information about Holiday Inn Express Albany

Address: 105 Opal St NE, Albany, OR 97322-7077
Location: United States > Oregon > Albany
Price Range: $129 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Albany 2.5*
Number of rooms: 71
Reservation Options:
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Also Known As:
Holiday Inn Express Albany Hotel Albany
Holiday Inn Albany
Holiday Inn Express Albany Oregon
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