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Hampton Inn & Suites Altus

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#1 of 7 Hotels in Altus
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Hampton Inn & Suites Altus
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190 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Altus, Oklahoma
1 review
4 of 5 stars Reviewed 4 weeks ago

Staff just alittle under trained, when management is not present. Do not have fresh fruit water everyday hit or miss. But do have cookies ready every nite and fresh coffee. Fresh coffee by 5 am. Every morning I would recommend this hotel.

Review collected in partnership with Hampton

Helpful?
Thank F5210GJkatherinec
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

Thank you for choosing to stay with us. We appreciate your feedback. We are working on fully getting front desk trained. I am glad you enjoyed the fresh cookies and coffee. I will speak to them about the water. Please feel free to come stay anytime. More 

Choctaw, Oklahoma
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed August 20, 2016

I am at this hotel for business 3 days per month and stay here because it's the best offered in the town of Altus. It is badly in need of a remodel, the rooms are tired and worn. The selection of fresh fruit at the breakfast is dismal. Would go somewhere else if there was anything better but there is... More 

Review collected in partnership with Hampton

Helpful?
Thank jbhlroth
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

I appreciate the review of your recent stay at our hotel. I'm sorry that you received a poor level of service; this is not the Hampton norm as our goal is Satisfaction Guaranteed. I have addressed these issues with our staff. The next time you are in the area we would love to have you come back and experience an... More 

San Antonio, United States
1 review
5 of 5 stars Reviewed August 16, 2016

Very impressed with the friendliness and helpfulness of the staff at this hotel. What a pleasant experience. We had no complaints at all. The lobby is impressive and the breakfast area is very nice. This is by far the best hotel in Altus. The indoor pool was nice, but there was a little dirt on bottom of pool floor. Located... More 

Review collected in partnership with Hampton

Helpful?
Thank Roger E
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

Thank you for taking the time to do our online survey. We appreciate your business and hope to see you again in the future. More 

Plainfield, United States
1 review
3 of 5 stars Reviewed August 14, 2016

The staff were a positive experience but the inundation of bugs everywhere was unpleasant. It seems the bathroom could use some repair from moisture, and the shower door fell off. This hotel is not the same quality as other Hampton Inns I have stayed at.

Review collected in partnership with Hampton

Helpful?
Thank Deborah C
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

Thank you for taking the time to do a survey. I am sorry your stay was not a good one. We are addressing all the issues right away. More 

Austin, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed August 3, 2016

My family has stayed many times and will undoubtedly stay again in the future. Sometime we travel with a pet, and appreciate being able to bring him into the room. The complimentary breakfast is a big hit with our family. When the little ones are along, they love the pool and it helps wear them out for good sleeping.

Review collected in partnership with Hampton

Helpful?
Thank Colette P
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

Thank you for taking the time to do our online survey. We appreciate your business and look forward to seeing you again. More 

Altus, Oklahoma
1 review
5 of 5 stars Reviewed July 30, 2016

Great breakfast, quiet rooms, great free internet, and AC worked great! Only complaint was pool area, for this time of year really needed the pool, but it was not very clean and the spa was out of order.

Review collected in partnership with Hampton

Helpful?
Thank Y1824BPsaras
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

Thank you for staying with us. We have addressed the issue with the pool and I am sorry we did not get it while you were staying with us. More 

Glencoe, United States
1 review
5 of 5 stars Reviewed July 19, 2016

This was a great place to stay, the staff was friendly and helpful. Rooms where clean, and beds where comfortable. Would recommend to anyone. Plan on using facilities again while on business and/or pleasure.

Review collected in partnership with Hampton

Helpful?
Thank Katherine R
Lubbock, Texas
2 reviews
4 of 5 stars Reviewed July 13, 2016

Our family stayed at the Hampton Inn and Suites in Lubbock on July 9, it was a very good hotel experience. The facility was very clean and the staff were professional and courteous. I will stay there again on my future visits to Altus.

Review collected in partnership with Hampton

Helpful?
Thank rbjbrown
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

Thank you so much for staying with us and we will be looking forward to seeing you in the future. More 

1 review
5 of 5 stars Reviewed July 3, 2016

The hotel is clean, staff is friendly and it was a good stay. The room was very comfortable and cool during a hot Oklahoma summer. My only negative comment is that the mattresses are old and need to be traded out. Management noted that this is being done on a gradual basis.

Review collected in partnership with Hampton

Helpful?
Thank M1555SHpaular
Jeri H, General Manager at Hampton Inn & Suites Altus, responded to this review

Thank you for choosing to stay with us. Yes we are addressing the issue with the mattress. More 

Tx
2 reviews
4 of 5 stars Reviewed June 27, 2016

Close to base which is what I needed, clean but it's showing its age. Complimentary Internet and breakfast are a plus, there was a designated person for the breakfast bar. Any inconvenience is immediately deal with.

Review collected in partnership with Hampton

Helpful?
Thank rickmE3497RO
Questions? Get answers from hotel staff and past guests. Ask a question

39 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hampton Inn & Suites Altus offers amenities to suit all of your needs. Enjoy a free, hot expanded breakfast daily, on-site convenience store, free Wi-Fi, business center, fitness center, indoor heated pool and hot tub. Modern guest rooms feature clean, comfy beds, flat screen TVs desks and all the standard comforts. Just four miles from Altus Air Force Base, this Altus OK hotel defines convenience and comfort. ... more   less 

Additional Information about Hampton Inn & Suites Altus

Address: 3601 N Main St, Altus, OK 73521-9202
Location: United States > Oklahoma > Altus
Price Range: $91 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Altus 2.5*
Number of rooms: 83
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Also Known As:
Hampton Inn Altus
Altus Hampton Inn
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