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Fairfield Inn & Suites Cleveland Avon

158 reviews
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Traveler (23)
Room & Suite (24)
Dining (7)
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Overview
  • Excellent37%
  • Very good33%
  • Average19%
  • Poor6%
  • Terrible5%
Travelers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
Feb 25Feb 26
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (158)Write a Review
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All reviewsfront deskstaff was friendlythe breakfast areathe hotel staffroom was cleannice hotelrestaurant next doorgreat customer servicepleasant staycedar pointnot hesitate to stay here againexecutive suitebooked this hotelextra towelsbreakfast was deliciousrestaurants and shoppinglate check
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11 - 15 of 155 reviews
Reviewed September 9, 2017 via mobile

Stopped here for a night while driving from NY to Michigan. Friendly staff, nice room and free breakfast. The room was quiet at night. The bed was comfortable and we slept well. Perfect for what we needed.

Thank vanessadO9725XC
Response from Lisa F, General Manager at Fairfield Inn & Suites Cleveland AvonResponded September 24, 2017

Thank you for taking the time to review our property. We appreciate your feedback, and will use your comments to better our service. I'm glad everything was enjoyable for you. We hope to see you again if your travels bring you back to Avon.

Reviewed August 27, 2017

This was an exceptional visit! I knew it was going to be an excellent visit during check-in with Pam at the front desk. She was very pleasant, and had a most warm, genuine greeting. I REALLY felt like a welcome guest. Pam helped set the...More

Thank Buckeye2108
Response from Lisa F, General Manager at Fairfield Inn & Suites Cleveland AvonResponded September 24, 2017

Thank you for taking the time to review our property. We appreciate your feedback, and will use your comments to better our service. I'm glad everything was enjoyable for you. We hope to see you again if your travels bring you back to Avon.

Reviewed August 4, 2017 via mobile

Stay somewhere else this is Not the friendliest place to stay. I am being forced not to tell my story nor Marriott has contacted me about our horrible terrible experience. If you have a family especially by pass this place you will be happier!

1  Thank Ms E
Response from Lisa F, Front Office Manager at Fairfield Inn & Suites Cleveland AvonResponded August 5, 2017

Dear Ms. E, I am very sorry to hear you had an unpleasant stay. I would really appreciate if you would contact me regarding this stay so I may understand your experiences with us. Please contact me at ffi.cleav.gm@Marriott.com.

Reviewed July 12, 2017 via mobile

Good. Clean. Comfortable. Suited our needs for a stopover visit. Located immediately off I-90. Stayed one night. Room was clean, including the bed, carpet and bathroom. The size of the room was average and the bathroom was roomier than an average hotel size bathroom. The...More

Thank Stacey S
Response from Lisa F, Front Office Manager at Fairfield Inn & Suites Cleveland AvonResponded August 5, 2017

Thank you for taking the time to review our property. I'm glad to hear it suited your needs and you were satisfied with your stay. I will also address the breakfast items that you mentioned and see if we can improve on them. We hope...More

Reviewed July 8, 2017

Room for two of us for only one night. Room was clean, Staff was friendly. Cookies in the lobby. Breakfast was fresh and plenty. Hotel near McDonalds and one other restaurant. Other shops and restaurants about 10 mins away. Room was quite. Bed was comfortable....More

Thank Bobkatevan
Response from Lisa F, Front Office Manager at Fairfield Inn & Suites Cleveland AvonResponded August 5, 2017

Thank you for taking the time to review our property. I'm glad we were able to make your stay enjoyable and you were able to also enjoy the local area. We hope to see you again if your travels bring you back to Avon!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Center with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Indoor pool
Details
Price range
$90 - $148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$90 - $148 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (23)
Room & Suite (24)
Dining (7)
Pool & Beach (3)
Family and Play Areas (3)
Business Center & Event Rooms (2)
Questions & Answers
Ask a question
Debbie R
May 19, 2017|
Answer
Response from Lisa F | Property representative |
Unfortunately, we do not allow for pets and are a smoke-free environment.
0
Votes
sgordo50
September 29, 2016|
AnswerShow all 4 answers
Response from Migaloose | Property representative |
No next door there is a great wine bar restaurant
0
Votes
Room Tips
"nice resturant walking distance"
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"get a high floor room to avoid noise from rooms above you"
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"Top floor at the hall ends."
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"Rooms further from the elevator are quieter."
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