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WoodSpring Suites Cleveland Avon

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WoodSpring Suites Cleveland Avon
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90 Reviews from our TripAdvisor Community

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Showing 89: English reviews
Erie, Pennsylvania
Reviewed 3 weeks ago via mobile

My friends and I booked a 2 night stay at this hotel. We were only checked into our room for only an hour before we noticed this bug crawling on the bed. We took it to the front desk and they wouldn't give us a refund and was being VERY rude. I since then contacted the manager (because he was...

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Helpful?
Thank Vetria16
Ypsilanti
Reviewed October 27, 2016

The staff was very nice and accommodating, the building and grounds were very neat and clean. It was very easy to get comfortable. The room was spacious and the bed was soft, I slept like a baby. I'm gonna hate to leave.

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Helpful?
Thank Ina Y
Avon, Ohio
Reviewed October 12, 2016

I came to stay at Woodspring Suites Avon at a very difficult time in my life, the staff (management and housekeeping) were pleasant and courteous and really went out of their way to make my stay enjoyable. I WOULD DEFINATELY STAY AGAIN!!!

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Helpful?
Thank chatmeal
Reviewed October 6, 2016

The staff at this hotel is very friendly and helpful. They did everything to make our stay great!!! We had a room with a single bed, and the first week it was a little crazy in the hallways as they were changing beds in all the rooms. The NEW BEDS ROCK!! They are queen size and very comfortable. The rooms...

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Helpful?
Thank Sherri K
Reviewed September 29, 2016

I was on assignment in Cleveland and needed a place to stay for a few weeks. At first the place, though EXTREMELY TINY, seemed okay. However, the owner BOB or TOM (who knows what his name is) assured me that the room would be cleaned every TWO WEEKS. This did not happen. Three weeks to a month went by between...

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Helpful?
1Thank Sanjay K
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

I apologize for the negative experience during your time at Value Place. We will look into everything you’ve brought to our attention. We wish you luck on all your future travels and hope you’ll give Value Place another chance.

Macomb, Michigan
Reviewed September 22, 2016

Staff was scheduled to start work the exact time of check-in. This lead them to fumble around to find me a room, which made me wait an hour before I could even check in. This was fine to me though, because the hotel staff was very friendly, helpful, and accommodating. The room was clean and smelled well, though the floor...

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Helpful?
1Thank special000child
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

Thank you for bringing this to our attention. We will speak to our staff about how to handle and move forward with this issue. We apologize for any inconveniences this caused during your stay. Thank you for choosing Value Place.

Avon, Ohio
Reviewed September 16, 2016

I stayed at the Avon facility. Very Friendly staff. the owner, Bob, was very helpful during our extended stay. the hotel was close to restaurants and stores and major highways. The room was very spacious and clean. Equipped with stove top, refridgerator and microwave. Wifi was available for a small weekly fee. Laundry facility was clean and open 24/7, card...

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Helpful?
1Thank ruiz2859
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

We are so glad our staff was able to make your time at Value Place a great one. The Value Place team strives to make your stay one you won’t forget. Thank you for sharing your experience with us and we hope we get the privilege to serve you again soon.

Las Vegas, Nevada
Reviewed September 9, 2016

before visiting cleveland,oh i called value place i avon ,oh for reservation twice.first time to inquire if they had a room with access to disabled person.they said yes .second time i made reservation with all my information including my credit card .i was assured i will have a room with handicapped access for my disabled wife.when i arrived at the...

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Helpful?
1Thank elkamel16
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.

Westlake, Ohio
Reviewed September 4, 2016

My family was moving out of state and our lease on our home was up. We needed a place to stay for 5 weeks until our move. we paid aprox $1750 for 5 weeks. My expectations were low. I didn't need anything very large or fancy but the one thing I expected was a clean room. We were checked into...

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Helpful?
1Thank annieboobie
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

I do apologize that our hotel didn't quite meet your expectations. I have shared your comments with my staff in hopes of improving our future services.

Corvallis, Oregon
Reviewed July 10, 2016

My mom and I stayed here while visiting family in the area for 8 days. We did a ton of research before choosing to stay here because the price seemed too good to be true. Something like $28/night. We had the family we were visiting come and check it out before reserving, and they were able to tour the hotel...

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Helpful?
Thank daw0518
Heather L, Guest Relations Manager at WoodSpring Suites Cleveland Avon, responded to this review

I apologize that your stay with us did not meet your expectations. We will look into everything you've brought to our attention. We strive to provide every guest with a great experience and apologize this did not happen in your case.

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27 photos of this hotel

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Amenities

Highlights
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
WoodSpring Suites Cleveland Avon (formerly Value Place Avon) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels ... more   less 

Additional Information about WoodSpring Suites Cleveland Avon

Address: 1610 Moore Rd, I-90 & SR 611 (Exit 151), Avon, OH 44011-1022 (Formerly Value Place Cleveland, Ohio (Avon))
Location: United States > Ohio > Avon
Price Range: $49 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — WoodSpring Suites Cleveland Avon 2*
Number of rooms: 113
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Also Known As:
WoodSpring Suites Cleveland Avon Ohio
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Questions & Answers

Here's what travelers have asked, with answers from WoodSpring Suites Cleveland Avon staff and other travelers.
2 questions
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over a year ago

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Questions? Get answers from WoodSpring Suites Cleveland Avon staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If you like a hotel with continental breakfast, pool and exercise areas, this is not that place.”
 of 5 bubbles chatmeal, Oct 12, 2016 | Read review
“Choose top floor”
 of 5 bubbles special000child, Sep 22, 2016 | Read review
“havent seen the room i reserved , because there was no room reserved for me”
 of 5 bubbles elkamel16, Sep 9, 2016 | Read review
“If you aren't a smoker, make sure your room isn't on the smoking floor!”
 of 5 bubbles daw0518, Jul 10, 2016 | Read review
“First three floors are non-smoking.”
 of 5 bubbles nestorm380, Jul 6, 2016 | Read review
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