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Sleep Inn & Suites Ashtabula

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9350 Center Road,, Austinburg, OH 44010
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1 room 1 adult
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Sleep Inn & Suites Ashtabula
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120 Reviews from our TripAdvisor Community

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Cleveland
Level Contributor
58 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed January 3, 2016

Too much to mention. let's start backwards, the ONLY thing that went well. check-out went wonderfully. coffee cold, breakfast cold ( have had warmer ice cubes ). no newspaper ( USA Today, was told it wasn't "delivered" to them, but the Holiday Inn had them, did I get lied to ), room quality was a 1 to 1.5 at best.... More 

Helpful?
1 Thank beechhouse1
PamJenkins, Manager at Sleep Inn & Suites Ashtabula, responded to this review

I sincerely wish that you had brought your concerns to me, and I wouldve assured any issues you had wouldve been corrected. We dont get the USA Today delivered to our hotel, so I truly apologize for the inconvenience and misunderstanding regarding the paper, as for the other issues you encountered, I will check into all of this to assure... More 

Edison, New Jersey
1 review
5 of 5 stars Reviewed October 30, 2015

I find very nice and clean rooms, Great Breakfast,and Excellent service always like to stay here. The staff is friendly and very warm to customers. I liked the break fast much in terms of much more verity

Helpful?
Thank Nirav V
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for posting a review about our hotel, we are so pleased that you liked our staff and hotel. We hope that we have made you a loyal guest and that you will return to our hotel each time you are in the area. More 

Canfield, Ohio
Level Contributor
99 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed September 27, 2015

It's an ok place. Room lighting was not so great. Bed comfort was just okay. Room had a kind of weird stale smoke smell. It's just an okay place. Nothing to write home about. I also feel like my allergies acted up in this room.

Helpful?
2 Thank shelley g
Charlotte, North Carolina
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed September 22, 2015

This Sleep Inn is showing it’s age. Check-in was friendly, easy and quick. I received a few goodies at check in as I was listed as guest of the day. About 15 minutes after getting the key the desk clerk called the room to make sure everything was OK. The rooms are clean and typical Sleep Inn with the signature... More 

Helpful?
Thank Sue S
Madison, Wisconsin
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed August 31, 2015

I stayed here traveling for business. When I called to make a reservation, I asked for a non-smoking, non-pet room due to my allergies. The attendant said they had rooms that were non-smoking AND non-pet. When I arrived for check-in, I asked to verify my room was non-smoking and non-pet. The man working at the front desk said the room... More 

Helpful?
3 Thank AM1898

Travelers are raving about these Austinburg hotels

New Providence, New Jersey
1 review
5 of 5 stars Reviewed August 22, 2015

This hotel is the most beautiful hotel I have ever stayed at. The staff was excellent and by far the friendliest. Each and every employee I ran into was professional as well as so helpful and kind. Service was just perfect. I stayed in one of the hotels suites and I must say it was the most spacious suite I... More 

Helpful?
Thank Nick R
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

We are thrilled that you had a great stay, and we certainly hope that you will tell all of your friends and family to stay here when they are in the area.....as well as we look forward to exceeding your expectations again when you are in the area. More 

Albany, New York
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed August 16, 2015

I stayed here for one night as an overnight stop on a long drive. The hotel cries out "average". The room was comfortable and clean and quiet enough. The beds were good. The bathroom was clean. The shower had just enough warm water and water pressure to take a shower, but you wouldn't want to spend any extra time in... More 

Helpful?
1 Thank JimR55
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

I am sincerely sorry that we were not able to meet your expectations during your stay. This always saddens us as we strive to make each guest wish to return. I hope that you will reconsider and stay with us again. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 29, 2015 via mobile

Very comfortable beds, The Wi-Fi was not very good. Very clean , Nice hotel. All in all it's very nice indoor pool but no hot tub. Close to Geneva on the lake and many other fun things to do. It's only about 40 minutes to Presque Isle. Good value for the money

Helpful?
1 Thank Michael C
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for taking the time to post a comment, we are glad that we were able to accommodate you and hope that you return in the future when coming into the area for Geneva on the Lake More 

Novi, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2015 via mobile

We stayed here while visiting Geneva on the Lake. Nice, clean and spacious room. The bed was very comfortable. Our 3 year old son loved the pool! The water temperature was very comfortable and not cold. Breakfast was also very good. We'll stay here again.

Helpful?
Thank kuandr
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for letting us know how your stay went, you made our day seeing that we were able to make your stay such a great one, and hope that we have many more opportunities in the future. I will be sharing this post with all of the staff, and assure you they will be just as thrilled as I... More 

Mountain View, California
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 12, 2015

The room was mostly clean. (Excepting the one comforter) The staff was wonderful, extremely polite and friendly. The odd thing was... the toilet had hot water in it. It didn't flush well and sometimes would not stop running. Thus, sometimes the water in it was quite hot and bathed your bum with steam when you went to use it. Overall... More 

Helpful?
Thank DaniG940
PamJenkins, General Manager at Sleep Inn & Suites Ashtabula, responded to this review

Thank you for letting us know how your stay went, we take all comments very seriously and improve our hotel and our guest expectations. More 

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